{ "header": { "version": "2026-11", "pricesAsOf": "2026-11-01", "license": "CC BY 4.0 (proposed, pending approval)", "source": "Prest0n ROI report, November 2026 (Prest0 Inc.): the task data, one row per task, as published in prest0n-roi-task-data-2026-11.csv", "columns": [ { "name": "industry", "type": "string" }, { "name": "role_key", "type": "string" }, { "name": "role_title", "type": "string" }, { "name": "task_key", "type": "string" }, { "name": "task_name", "type": "string" }, { "name": "task_type", "type": "string" }, { "name": "per_fte_month", "type": "number" }, { "name": "hours_low", "type": "number" }, { "name": "hours_base", "type": "number" }, { "name": "hours_high", "type": "number" }, { "name": "elapsed_by_hand", "type": "string" }, { "name": "brief_min", "type": "number" }, { "name": "review_min", "type": "number" }, { "name": "review_by", "type": "string" }, { "name": "existing_review_min", "type": "number" }, { "name": "existing_review_by", "type": "string" }, { "name": "redo_chance", "type": "number" }, { "name": "recipe", "type": "string" }, { "name": "pr0_per_task", "type": "number" }, { "name": "units_cost_usd", "type": "number" }, { "name": "doer_cost_per_hour_usd", "type": "number" }, { "name": "cost_by_hand_usd", "type": "number" }, { "name": "cost_with_prest0n_usd", "type": "number" }, { "name": "net_value_each_usd", "type": "number" }, { "name": "hours_returned_each", "type": "number" }, { "name": "kept_by_hand", "type": "string" }, { "name": "turnaround_tier", "type": "string" }, { "name": "evidence_grade", "type": "string" }, { "name": "source_ids", "type": "string" }, { "name": "assumption_note", "type": "string" }, { "name": "stays_with_professional", "type": "string" }, { "name": "prest0n_minutes", "type": "number" }, { "name": "prest0n_minutes_p90", "type": "number" } ] }, "tasks": [ { "industry": "law", "role_key": "law_partner", "role_title": "Partner / shareholder", "task_key": "law_partner_engagement_letter", "task_name": "Engagement letter or fee agreement for a new matter", "task_type": "draft_from_template", "per_fte_month": 7, "hours_low": 0.3, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 589.27, "cost_by_hand_usd": 294.64, "cost_with_prest0n_usd": 132.92, "net_value_each_usd": 161.71, "hours_returned_each": 0.292, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-ABA-512-2024 L-TRI-512-2025 L-VSB-LEO1901-2025", "assumption_note": "Tailoring the template (scope, fee terms, AI-use paragraph) takes a partner about 20-40 minutes today; reading Prest0n's draft against the intake facts takes about 8.", "stays_with_professional": "The partner sets scope and fee, edits and signs the letter, and talks the client through AI use where consent is needed (ABA Formal Opinion 512 says boilerplate engagement-letter language alone is not informed consent).", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "law", "role_key": "law_partner", "role_title": "Partner / shareholder", "task_key": "law_partner_client_strategy_letter", "task_name": "Client strategy or case-assessment letter", "task_type": "correspondence", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 0.85, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 589.27, "cost_by_hand_usd": 500.88, "cost_with_prest0n_usd": 249.41, "net_value_each_usd": 251.47, "hours_returned_each": 0.432, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-SCHWARCZ-2025-T9", "assumption_note": "In a randomized trial, participants without AI took 50 minutes on average to draft a ~700-word client email explaining a legal issue with authority (Schwarcz et al. 2025, Table 9); we use 51 minutes. Participants were upper-level law students.", "stays_with_professional": "The partner decides the advice, edits the letter and approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "law_partner", "role_title": "Partner / shareholder", "task_key": "law_partner_prebill_review", "task_name": "Pre-bill review packet with flagged entries", "task_type": "invoice_prebill", "per_fte_month": 15, "hours_low": 0.2, "hours_base": 0.3, "hours_high": 0.6, "elapsed_by_hand": "3-5 days", "brief_min": 1, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 2 task turns", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 589.27, "cost_by_hand_usd": 176.78, "cost_with_prest0n_usd": 103.03, "net_value_each_usd": 73.75, "hours_returned_each": 0.135, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-EDNA-PREBILL-2026", "assumption_note": "We assume about 18 minutes of line-by-line partner review per monthly pre-bill; a vendor estimate puts partner invoice review at 8-12 hours a month. The partner still reads the bill with the flags (8 minutes).", "stays_with_professional": "The partner decides every write-down and approves the bill; billing staff finalize it in the billing system.", "prest0n_minutes": 1.58, "prest0n_minutes_p90": 14.01 }, { "industry": "law", "role_key": "law_partner", "role_title": "Partner / shareholder", "task_key": "law_partner_bd_proposal", "task_name": "Business-development proposal or pitch letter", "task_type": "draft_from_template", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 5, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 589.27, "cost_by_hand_usd": 1473.18, "cost_with_prest0n_usd": 599.43, "net_value_each_usd": 873.75, "hours_returned_each": 1.5, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "A tailored pitch built from precedent typically takes a partner 2-3 hours; review is a 30-minute edit for strategy, price and tone.", "stays_with_professional": "The partner sets strategy and price, edits and sends the proposal, and owns the relationship.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "law", "role_key": "law_partner", "role_title": "Partner / shareholder", "task_key": "law_partner_rule_monitoring", "task_name": "Monitor court-rule, bar and agency updates for the practice", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 589.27, "cost_by_hand_usd": 2357.09, "cost_with_prest0n_usd": 837.26, "net_value_each_usd": 1519.83, "hours_returned_each": 2.633, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "Keeping up with rule amendments, ethics opinions and agency policy changes takes a partner about an hour a week today; reading the digest takes about an hour a month.", "stays_with_professional": "The partner decides what each change means for the firm's matters and procedures; case-law alerts from licensed databases stay with the firm's research service.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "law", "role_key": "law_partner", "role_title": "Partner / shareholder", "task_key": "law_partner_mediation_statement", "task_name": "Mediation statement or settlement memorandum first draft", "task_type": "draft_complex", "per_fte_month": 0.75, "hours_low": 2, "hours_base": 3.5, "hours_high": 6, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 589.27, "cost_by_hand_usd": 2062.45, "cost_with_prest0n_usd": 1063.37, "net_value_each_usd": 999.08, "hours_returned_each": 1.725, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "L-SCHWARCZ-2025-T9", "assumption_note": "We assume 3.5 hours for a 2,500-3,500-word persuasive statement; a trial measured 111 minutes for a 1,250-word persuasive letter alone. Review is a one-hour substantive edit.", "stays_with_professional": "The partner decides positions and numbers, finalizes the statement and represents the client at mediation.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "law", "role_key": "law_partner", "role_title": "Partner / shareholder", "task_key": "law_partner_meeting_brief", "task_name": "Pre-meeting brief for a client or opposing-counsel meeting", "task_type": "meeting_brief", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 589.27, "cost_by_hand_usd": 589.27, "cost_with_prest0n_usd": 165.85, "net_value_each_usd": 423.43, "hours_returned_each": 0.733, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Reassembling history from email and the file before a meeting typically takes 30-60 minutes; skimming the brief takes about 10.", "stays_with_professional": "The partner runs the meeting and decides what to say.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "law", "role_key": "law_associate", "role_title": "Associate attorney", "task_key": "law_assoc_research_memo", "task_name": "First-pass research memo on a discrete legal question", "task_type": "research_memo", "per_fte_month": 4, "hours_low": 2, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 30, "existing_review_by": "law_partner", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 279.11, "cost_by_hand_usd": 837.33, "cost_with_prest0n_usd": 447.13, "net_value_each_usd": 390.2, "hours_returned_each": 1.45, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "A", "source_ids": "L-SCHWARCZ-2025-T9 S-SCHWARCZ-2025", "assumption_note": "Participants without AI took 184 minutes on average to write a 1,500-word research memo in a randomized trial (Schwarcz et al. 2025, Table 9; law students under a 4-hour cap); we use 3 hours. Review is a citation check of about 10 authorities (30 + 3 x 10 minutes).", "stays_with_professional": "The attorney verifies every citation (in a licensed database where needed), decides the analysis and gives the advice.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "law", "role_key": "law_associate", "role_title": "Associate attorney", "task_key": "law_assoc_motion_draft", "task_name": "First draft of a short motion and supporting brief", "task_type": "draft_complex", "per_fte_month": 4, "hours_low": 1.5, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 30, "existing_review_by": "law_partner", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 279.11, "cost_by_hand_usd": 558.22, "cost_with_prest0n_usd": 380.25, "net_value_each_usd": 177.96, "hours_returned_each": 0.7, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "L-SCHWARCZ-2025-T9", "assumption_note": "A randomized trial measured 96 minutes on average to draft a 1,000-word motion brief without AI (Schwarcz et al. 2025, Table 9); we use 2 hours for 1,000-1,500 words. Review covers substance plus a citation check.", "stays_with_professional": "The attorney decides the arguments, verifies citations, signs and files.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "law", "role_key": "law_associate", "role_title": "Associate attorney", "task_key": "law_assoc_contract_draft", "task_name": "Draft a standard agreement from the firm's template", "task_type": "draft_from_template", "per_fte_month": 3, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 20, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "law_partner", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 279.11, "cost_by_hand_usd": 418.66, "cost_with_prest0n_usd": 170.65, "net_value_each_usd": 248.02, "hours_returned_each": 0.925, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "A", "source_ids": "L-SCHWARCZ-2025-T9", "assumption_note": "Participants took 96 minutes on average to draft a three-page NDA from a sample in a randomized trial (Schwarcz et al. 2025, Table 9); we use 1.5 hours. Review is a read-through against the template and the deal terms.", "stays_with_professional": "The attorney negotiates, decides the final terms and sends the draft to the other side.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "law", "role_key": "law_associate", "role_title": "Associate attorney", "task_key": "law_assoc_contract_issues", "task_name": "Contract review: issues list with suggested clause language", "task_type": "contract_issues_list", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "law_partner", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 279.11, "cost_by_hand_usd": 558.22, "cost_with_prest0n_usd": 250.6, "net_value_each_usd": 307.62, "hours_returned_each": 1.133, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-LAWGEEX-2018", "assumption_note": "Experienced lawyers averaged 92 minutes to issue-spot five short NDAs (about 18 minutes each) in the LawGeex study; we assume about 2 hours for a 10-20-page agreement with written fallback language. Review checks each flagged issue against the contract.", "stays_with_professional": "The attorney decides which issues to raise, marks up the agreement and negotiates.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "law", "role_key": "law_associate", "role_title": "Associate attorney", "task_key": "law_assoc_discovery_responses", "task_name": "First draft of responses and objections to written discovery", "task_type": "draft_complex", "per_fte_month": 3, "hours_low": 2, "hours_base": 3.5, "hours_high": 6, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 20, "existing_review_by": "law_partner", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 279.11, "cost_by_hand_usd": 976.88, "cost_with_prest0n_usd": 512.83, "net_value_each_usd": 464.05, "hours_returned_each": 1.725, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 3.5 hours for a first draft of one set of 25-35 requests (our estimate; published time studies are lacking). Review is a one-hour substantive pass.", "stays_with_professional": "The attorney decides objections, confirms facts with the client, obtains the verification and serves the responses.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "law", "role_key": "law_associate", "role_title": "Associate attorney", "task_key": "law_assoc_doc_review", "task_name": "First-pass review of a 25-document production batch", "task_type": "batch_doc_review", "per_fte_month": 3, "hours_low": 1, "hours_base": 2, "hours_high": 3.5, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "25 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 55, "units_cost_usd": 79.81, "doer_cost_per_hour_usd": 279.11, "cost_by_hand_usd": 558.22, "cost_with_prest0n_usd": 321.71, "net_value_each_usd": 236.51, "hours_returned_each": 1.133, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "L-RAND-MG1208-2012", "assumption_note": "RAND reports traditional review rates of 31-100 documents an hour, with about 50 an hour the commonly cited standard for coding alone; adding a written digest entry per document brings 25 documents to about 2 hours. Review covers flagged items and a sample of the rest.", "stays_with_professional": "The attorney makes relevance, privilege and production decisions.", "prest0n_minutes": 15.01, "prest0n_minutes_p90": 63.88 }, { "industry": "law", "role_key": "law_associate", "role_title": "Associate attorney", "task_key": "law_assoc_demand_letter", "task_name": "Personal-injury demand letter first draft", "task_type": "draft_complex", "per_fte_month": 5, "hours_low": 2.5, "hours_base": 3.5, "hours_high": 6, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 20, "existing_review_by": "law_partner", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 279.11, "cost_by_hand_usd": 976.88, "cost_with_prest0n_usd": 512.83, "net_value_each_usd": 464.05, "hours_returned_each": 1.725, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "L-TAVRN-DEMAND-2025 L-CASEMARK-DEMAND L-SCHWARCZ-2025-T9", "assumption_note": "Vendor guides put manual demand drafting at 3.5+ hours and at 4-6 hours per letter; a trial measured 111 minutes for a 1,250-word persuasive letter alone. We use 3.5 hours; review is a one-hour check of facts, totals and tone. The hourly scenario has no injury practice, so its driver is set to zero.", "stays_with_professional": "The attorney sets the demand amount and strategy, approves the letter and negotiates.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "law", "role_key": "law_associate", "role_title": "Associate attorney", "task_key": "law_assoc_client_advice_email", "task_name": "Client advice email on a legal question", "task_type": "correspondence", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 0.85, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 10, "existing_review_by": "law_partner", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 279.11, "cost_by_hand_usd": 237.24, "cost_with_prest0n_usd": 119.66, "net_value_each_usd": 117.58, "hours_returned_each": 0.432, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-SCHWARCZ-2025-T9", "assumption_note": "Participants took 50 minutes on average to draft a ~700-word client email with authority without AI (Schwarcz et al. 2025, Table 9). Review is a read, an edit and a source check.", "stays_with_professional": "The attorney decides the advice and approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "law_paralegal", "role_title": "Paralegal (incl. English-Spanish translation work)", "task_key": "law_para_translation", "task_name": "Translate a client document English-Spanish", "task_type": "translation_doc", "per_fte_month": 3.5, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 certified-style translation + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 125.25, "cost_by_hand_usd": 313.13, "cost_with_prest0n_usd": 137.32, "net_value_each_usd": 175.81, "hours_returned_each": 1.45, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "L-ATA-THROUGHPUT", "assumption_note": "Translators average about 400-600 finished words an hour (agencies expect 2,000-3,000 words a day), so ~1,500 words is 2.5-3.75 hours; we use 2.5. Review is a side-by-side bilingual read with corrections (our allowance: 45 minutes).", "stays_with_professional": "A qualified translator reviews and certifies where a court or agency requires it; the attorney decides what is filed.", "prest0n_minutes": 1.35, "prest0n_minutes_p90": 12.37 }, { "industry": "law", "role_key": "law_paralegal", "role_title": "Paralegal (incl. English-Spanish translation work)", "task_key": "law_para_med_chronology", "task_name": "Medical-records chronology with page cites", "task_type": "records_chronology", "per_fte_month": 2, "hours_low": 4, "hours_base": 6, "hours_high": 12, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 60, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "law_associate", "redo_chance": 0.1, "recipe": "6 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 16, "units_cost_usd": 23.22, "doer_cost_per_hour_usd": 125.25, "cost_by_hand_usd": 751.51, "cost_with_prest0n_usd": 234.06, "net_value_each_usd": 517.45, "hours_returned_each": 4.317, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "L-LEZDO-MEDREC", "assumption_note": "Record-review providers cite about 50 pages an hour for clear records and 20 an hour for handwritten notes; 300 pages at 50 an hour is 6 hours. Review spot-checks entries against source pages.", "stays_with_professional": "The paralegal and attorney confirm key entries; medical opinions come from the client's providers or retained experts.", "prest0n_minutes": 4.85, "prest0n_minutes_p90": 20.89 }, { "industry": "law", "role_key": "law_paralegal", "role_title": "Paralegal (incl. English-Spanish translation work)", "task_key": "law_para_depo_summary", "task_name": "Page-line deposition summary", "task_type": "long_doc_summary", "per_fte_month": 1.6, "hours_low": 4, "hours_base": 6, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 45, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "law_associate", "redo_chance": 0.1, "recipe": "3 document intakes (one per file) + 1 drafted document", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 125.25, "cost_by_hand_usd": 751.51, "cost_with_prest0n_usd": 192.59, "net_value_each_usd": 558.93, "hours_returned_each": 4.567, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "L-LEZDO-DEPO", "assumption_note": "An experienced reviewer summarizes about 25 transcript pages an hour, so 150 pages is about 6 hours. Review spot-checks page cites and key admissions.", "stays_with_professional": "The attorney decides how the testimony is used.", "prest0n_minutes": 2.8, "prest0n_minutes_p90": 9.03 }, { "industry": "law", "role_key": "law_paralegal", "role_title": "Paralegal (incl. English-Spanish translation work)", "task_key": "law_para_docketing", "task_name": "Compute and calendar deadlines from a court or agency document", "task_type": "deadline_docketing", "per_fte_month": 18, "hours_low": 0.2, "hours_base": 0.33, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 6, "review_by": "doer", "existing_review_min": 5, "existing_review_by": "law_associate", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 125.25, "cost_by_hand_usd": 41.33, "cost_with_prest0n_usd": 19.58, "net_value_each_usd": 21.75, "hours_returned_each": 0.197, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-EDNA-DOCKET-2026", "assumption_note": "An industry guide puts manual calendaring at 10-45 minutes per filing; we use 20 minutes. Review is the paralegal re-checking each computed date against the rule (about 6 minutes), and the attorney still confirms them.", "stays_with_professional": "The responsible attorney or docketing lead verifies every computed date; the firm's docket stays the system of record.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "law_paralegal", "role_title": "Paralegal (incl. English-Spanish translation work)", "task_key": "law_para_portal_status", "task_name": "Check a court or agency docket and file new entries", "task_type": "portal_task", "per_fte_month": 15, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 125.25, "cost_by_hand_usd": 31.31, "cost_with_prest0n_usd": 15.83, "net_value_each_usd": 15.48, "hours_returned_each": 0.158, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Logging in, searching, reading new entries, downloading and filing new documents and noting changes takes 10-30 minutes per check (agency status lookups are quicker); we assume each active matter is checked about every four months on average.", "stays_with_professional": "The paralegal acts on any change; Prest0n never files or submits anything on a portal.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "law", "role_key": "law_paralegal", "role_title": "Paralegal (incl. English-Spanish translation work)", "task_key": "law_para_filing_package", "task_name": "Prepare a filing package for attorney review", "task_type": "form_worksheet", "per_fte_month": 5, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 10, "existing_review_by": "law_associate", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 125.25, "cost_by_hand_usd": 156.57, "cost_with_prest0n_usd": 69.02, "net_value_each_usd": 87.55, "hours_returned_each": 0.792, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Pre-filling forms, building the exhibit index and assembling PDFs typically takes 1-1.5 hours per filing; review is a field-by-field check.", "stays_with_professional": "The attorney reviews, signs and files; Prest0n never presses submit on an e-filing portal.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "law", "role_key": "law_paralegal", "role_title": "Paralegal (incl. English-Spanish translation work)", "task_key": "law_para_form_worksheet", "task_name": "Pre-fill a government form worksheet from intake data", "task_type": "form_worksheet", "per_fte_month": 5, "hours_low": 1, "hours_base": 1.5, "hours_high": 2.7, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "law_associate", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 125.25, "cost_by_hand_usd": 187.88, "cost_with_prest0n_usd": 82.59, "net_value_each_usd": 105.29, "hours_returned_each": 0.933, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-USCIS-I130-2026", "assumption_note": "USCIS estimates 2.3 hours per I-130 response plus 0.4 hours for the I-130A; an experienced paralegal working from a complete questionnaire is faster, so we use 1.5 hours. Review is a field-by-field check against source documents. The hourly scenario has no immigration practice, so its driver is set to zero.", "stays_with_professional": "The attorney reviews the forms, the client signs, and the firm files.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "law", "role_key": "law_paralegal", "role_title": "Paralegal (incl. English-Spanish translation work)", "task_key": "law_para_status_letter", "task_name": "Routine client status update", "task_type": "correspondence", "per_fte_month": 14, "hours_low": 0.2, "hours_base": 0.3, "hours_high": 0.5, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 4, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 125.25, "cost_by_hand_usd": 37.58, "cost_with_prest0n_usd": 15.22, "net_value_each_usd": 22.36, "hours_returned_each": 0.202, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Gathering recent activity and writing a short update takes 10-30 minutes; we assume each active matter gets one about every four months.", "stays_with_professional": "The paralegal approves the send; the attorney handles any advice.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "law_assistant", "role_title": "Legal assistant / intake specialist", "task_key": "law_asst_intake_summary", "task_name": "New-inquiry intake summary", "task_type": "intake_summary", "per_fte_month": 14, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 6, "review_by": "doer", "existing_review_min": 5, "existing_review_by": "law_partner", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 114.25, "cost_by_hand_usd": 57.13, "cost_with_prest0n_usd": 26.34, "net_value_each_usd": 30.78, "hours_returned_each": 0.358, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-FILEVINE-INTAKE-2025", "assumption_note": "Reading the inquiry and attachments and writing the summary takes 15-45 minutes by hand; a ready summary also supports fast follow-up, which intake guides tie to conversion.", "stays_with_professional": "The intake specialist confirms details with the prospect; an attorney decides whether the firm takes the matter.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "law", "role_key": "law_assistant", "role_title": "Legal assistant / intake specialist", "task_key": "law_asst_scheduling", "task_name": "Schedule a consultation, deposition prep session or hearing prep", "task_type": "scheduling", "per_fte_month": 45, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 2, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 114.25, "cost_by_hand_usd": 28.56, "cost_with_prest0n_usd": 10.04, "net_value_each_usd": 18.52, "hours_returned_each": 0.188, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Back-and-forth scheduling typically takes 10-30 minutes of hands-on time per meeting.", "stays_with_professional": "The assistant approves the email to the client; the attorney owns the calendar.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "law_assistant", "role_title": "Legal assistant / intake specialist", "task_key": "law_asst_conflict_prep", "task_name": "Conflict-check report from the firm's own records", "task_type": "report_from_data", "per_fte_month": 10, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 10, "existing_review_by": "law_partner", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 114.25, "cost_by_hand_usd": 85.69, "cost_with_prest0n_usd": 43.03, "net_value_each_usd": 42.66, "hours_returned_each": 0.475, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-INTAPP-CONFLICTS-2019", "assumption_note": "We assume 45 minutes to search names and related entities across the firm's records and write up the hits; Intapp's research put total conflict work, including resolving hits, at 8.2 person-hours per matter at commercial firms.", "stays_with_professional": "The attorney reviews every possible match, clears the conflict and decides on waivers.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "law", "role_key": "law_assistant", "role_title": "Legal assistant / intake specialist", "task_key": "law_asst_client_checklist", "task_name": "Welcome letter and document checklist for a new client", "task_type": "correspondence", "per_fte_month": 10, "hours_low": 0.2, "hours_base": 0.3, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 4, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 114.25, "cost_by_hand_usd": 34.28, "cost_with_prest0n_usd": 14.14, "net_value_each_usd": 20.14, "hours_returned_each": 0.202, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Tailoring the welcome letter and checklist to the matter typically takes 15-30 minutes.", "stays_with_professional": "The assistant approves the send; the attorney handles any advice.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "law_assistant", "role_title": "Legal assistant / intake specialist", "task_key": "law_asst_records_request", "task_name": "Records request letter to a provider, employer or agency", "task_type": "correspondence", "per_fte_month": 12, "hours_low": 0.2, "hours_base": 0.3, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 114.25, "cost_by_hand_usd": 34.28, "cost_with_prest0n_usd": 12.23, "net_value_each_usd": 22.04, "hours_returned_each": 0.218, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Each request takes 10-30 minutes to prepare (recipient details, authorization, fees, delivery); we assume about three requests per record set.", "stays_with_professional": "A person approves and sends each request (email, fax or mail) and follows up with the provider.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "law_assistant", "role_title": "Legal assistant / intake specialist", "task_key": "law_asst_inbox_triage", "task_name": "Daily triage of an attorney or intake inbox", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.25, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 114.25, "cost_by_hand_usd": 85.69, "cost_with_prest0n_usd": 45.36, "net_value_each_usd": 40.33, "hours_returned_each": 0.429, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 30-75 minutes a day of sorting and routine replies (45 typical); approving the drafted replies takes about 15 minutes.", "stays_with_professional": "The assistant approves every reply; attorneys answer anything substantive.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "law", "role_key": "law_assistant", "role_title": "Legal assistant / intake specialist", "task_key": "law_asst_doc_package", "task_name": "Format, convert and file a document package", "task_type": "draft_from_template", "per_fte_month": 8, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 114.25, "cost_by_hand_usd": 85.69, "cost_with_prest0n_usd": 29.68, "net_value_each_usd": 56.01, "hours_returned_each": 0.579, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Reformatting, converting and filing a multi-document package takes 30-60 minutes by hand.", "stays_with_professional": "The assistant checks the package; an attorney approves anything that leaves the firm.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "law", "role_key": "law_billing", "role_title": "Billing and trust-accounting coordinator", "task_key": "law_bill_invoice_batch", "task_name": "Month-end pre-bills for 10 matters from the time and expense export", "task_type": "invoice_prebill", "per_fte_month": 10.5, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 5 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 118.67, "cost_by_hand_usd": 237.34, "cost_with_prest0n_usd": 71.47, "net_value_each_usd": 165.87, "hours_returned_each": 1.483, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume about 12 minutes per matter by hand (2 hours for 10); review is a tie-out of totals to the export.", "stays_with_professional": "The responsible attorney approves each bill; billing staff finalize and send invoices from the billing system.", "prest0n_minutes": 3.18, "prest0n_minutes_p90": 32.1 }, { "industry": "law", "role_key": "law_billing", "role_title": "Billing and trust-accounting coordinator", "task_key": "law_bill_ebilling_check", "task_name": "E-billing check for 10 invoices: task codes and client guidelines", "task_type": "invoice_prebill", "per_fte_month": 4, "hours_low": 1.25, "hours_base": 2.5, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 5 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 118.67, "cost_by_hand_usd": 296.68, "cost_with_prest0n_usd": 87.23, "net_value_each_usd": 209.45, "hours_returned_each": 1.875, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume about 15 minutes per invoice (2.5 hours for 10) to code entries and check them against the guidelines; review is a pass over the proposed fixes. The small firm bills individuals, not e-billing clients, so its driver is set to zero.", "stays_with_professional": "The billing coordinator resolves fixes with the attorney and submits through the client's e-billing portal; Prest0n never submits.", "prest0n_minutes": 3.69, "prest0n_minutes_p90": 34.05 }, { "industry": "law", "role_key": "law_billing", "role_title": "Billing and trust-accounting coordinator", "task_key": "law_bill_collections", "task_name": "Collections reminder for a past-due account", "task_type": "correspondence", "per_fte_month": 16, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 118.67, "cost_by_hand_usd": 29.67, "cost_with_prest0n_usd": 12.3, "net_value_each_usd": 17.37, "hours_returned_each": 0.171, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Checking the account history and writing a tailored reminder takes 10-30 minutes; we assume 15% of invoices need one.", "stays_with_professional": "The billing coordinator approves each send; the responsible attorney handles payment plans and disputes.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "law_billing", "role_title": "Billing and trust-accounting coordinator", "task_key": "law_bill_trust_recon", "task_name": "Trust (IOLTA) three-way reconciliation prep", "task_type": "reconciliation", "per_fte_month": 1.5, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 45, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "law_partner", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 118.67, "cost_by_hand_usd": 474.69, "cost_with_prest0n_usd": 156.52, "net_value_each_usd": 318.17, "hours_returned_each": 2.767, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-ABA-TRUST-RECORDS", "assumption_note": "We assume 4 hours a month per trust account by hand; the ABA model trust-records rule treats quarterly reconciliation as a minimum and monthly as preferred. Review covers the exceptions and the tie-out.", "stays_with_professional": "The bookkeeper resolves exceptions and the responsible attorney signs off; Prest0n never moves money or posts to the ledger.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "law", "role_key": "law_billing", "role_title": "Billing and trust-accounting coordinator", "task_key": "law_bill_settlement_statement", "task_name": "Settlement disbursement statement prep", "task_type": "spreadsheet_model", "per_fte_month": 8, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 20, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "law_partner", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 118.67, "cost_by_hand_usd": 148.34, "cost_with_prest0n_usd": 76.29, "net_value_each_usd": 72.05, "hours_returned_each": 0.742, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "Assembling fees, costs and lien amounts into the statement and checking the math takes about 1-1.5 hours by hand. The hourly scenario has no contingency practice, so its driver is set to zero.", "stays_with_professional": "The attorney approves the statement and the client signs; the bookkeeper disburses from trust.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "law", "role_key": "law_billing", "role_title": "Billing and trust-accounting coordinator", "task_key": "law_bill_ar_report", "task_name": "Monthly receivables and unbilled-time report", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 118.67, "cost_by_hand_usd": 296.68, "cost_with_prest0n_usd": 90.72, "net_value_each_usd": 205.96, "hours_returned_each": 1.833, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Assembling the monthly aging and unbilled-time summary takes 2-3 hours by hand.", "stays_with_professional": "Partners decide follow-ups, write-offs and collection steps.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "law", "role_key": "law_bd", "role_title": "Marketing / business-development coordinator", "task_key": "law_bd_article", "task_name": "Article, blog post or client alert draft", "task_type": "content_article", "per_fte_month": 6, "hours_low": 2.5, "hours_base": 3.3, "hours_high": 6, "elapsed_by_hand": "1-2 weeks", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 20, "existing_review_by": "law_partner", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 151.22, "cost_by_hand_usd": 499.03, "cost_with_prest0n_usd": 197.23, "net_value_each_usd": 301.8, "hours_returned_each": 2.053, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-ORBIT-2026", "assumption_note": "Content marketers report 3 hours 20 minutes on average to write a post of about 1,300 words (Orbit Media 2026, 1,042 respondents); we use 3.3 hours. Review is an edit for voice, accuracy and claims.", "stays_with_professional": "The attorney author approves accuracy and claims under the advertising rules; a person publishes.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "law", "role_key": "law_bd", "role_title": "Marketing / business-development coordinator", "task_key": "law_bd_rfp_sections", "task_name": "RFP or formal proposal: first draft of the standard sections", "task_type": "draft_complex", "per_fte_month": 2, "hours_low": 4, "hours_base": 8, "hours_high": 16, "elapsed_by_hand": "1-2 weeks", "brief_min": 20, "review_min": 90, "review_by": "doer", "existing_review_min": 45, "existing_review_by": "law_partner", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 151.22, "cost_by_hand_usd": 1209.76, "cost_with_prest0n_usd": 476.12, "net_value_each_usd": 733.65, "hours_returned_each": 4.967, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "L-LOOPIO-2025", "assumption_note": "Proposal teams report 25 hours of writing per RFP on average (20 at small and midsize companies; Loopio 2025); we assume the standard sections are about 8 hours of that. Review is a 90-minute edit.", "stays_with_professional": "Partners decide pricing, staffing and strategy and approve the response; a person submits it.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "law", "role_key": "law_bd", "role_title": "Marketing / business-development coordinator", "task_key": "law_bd_social_posts", "task_name": "Batch of social posts for a person to publish", "task_type": "copy_variants", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 10, "existing_review_by": "law_partner", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 151.22, "cost_by_hand_usd": 189.03, "cost_with_prest0n_usd": 62.76, "net_value_each_usd": 126.27, "hours_returned_each": 0.854, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Writing and tailoring 10 short posts typically takes about an hour.", "stays_with_professional": "The coordinator edits and publishes the posts and an attorney approves claims; Prest0n does not post to social media.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "law_bd", "role_title": "Marketing / business-development coordinator", "task_key": "law_bd_attorney_bio", "task_name": "Attorney bio or practice-page update", "task_type": "draft_from_template", "per_fte_month": 3, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 10, "existing_review_by": "law_partner", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 151.22, "cost_by_hand_usd": 151.22, "cost_with_prest0n_usd": 68.13, "net_value_each_usd": 83.09, "hours_returned_each": 0.617, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Turning a CV and notes into a polished bio typically takes about an hour.", "stays_with_professional": "The attorney approves the content; a person updates the website.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "law", "role_key": "law_bd", "role_title": "Marketing / business-development coordinator", "task_key": "law_bd_prospect_brief", "task_name": "Prospect research brief before a pitch", "task_type": "prospect_brief", "per_fte_month": 3, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 151.22, "cost_by_hand_usd": 226.83, "cost_with_prest0n_usd": 65.41, "net_value_each_usd": 161.42, "hours_returned_each": 1.125, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Gathering public information and writing a one-to-two-page brief typically takes 1-2 hours.", "stays_with_professional": "The partner decides the pitch and owns the relationship.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "law", "role_key": "law_bd", "role_title": "Marketing / business-development coordinator", "task_key": "law_bd_directory_submission", "task_name": "Legal directory or award submission draft", "task_type": "draft_complex", "per_fte_month": 0.5, "hours_low": 4, "hours_base": 6, "hours_high": 12, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 75, "review_by": "doer", "existing_review_min": 30, "existing_review_by": "law_partner", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 151.22, "cost_by_hand_usd": 907.32, "cost_with_prest0n_usd": 380.34, "net_value_each_usd": 526.98, "hours_returned_each": 3.6, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "A full submission typically takes most of a day of drafting and chasing details; we assume 6 hours and one submission every two months.", "stays_with_professional": "Partners confirm matter descriptions and client permissions and approve; a person submits it.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "law", "role_key": "law_bd", "role_title": "Marketing / business-development coordinator", "task_key": "law_bd_event_followup", "task_name": "Personal follow-up email after an event or webinar", "task_type": "correspondence", "per_fte_month": 15, "hours_low": 0.15, "hours_base": 0.2, "hours_high": 0.4, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 151.22, "cost_by_hand_usd": 30.24, "cost_with_prest0n_usd": 14.5, "net_value_each_usd": 15.75, "hours_returned_each": 0.123, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "A personalized follow-up takes 10-20 minutes; each one is drafted individually, never as a mass email.", "stays_with_professional": "The coordinator or attorney approves each send and owns the relationship.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "law_bd", "role_title": "Marketing / business-development coordinator", "task_key": "law_bd_event_graphic", "task_name": "Event or social graphic", "task_type": "image_creative", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 images (1 task turn each, by convention)", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 151.22, "cost_by_hand_usd": 151.22, "cost_with_prest0n_usd": 63.39, "net_value_each_usd": 87.83, "hours_returned_each": 0.6, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "A simple branded graphic typically takes about an hour in a design tool.", "stays_with_professional": "The coordinator checks brand and image rights and publishes.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "ihl_gc", "role_title": "General counsel / deputy general counsel", "task_key": "ihl_gc_board_deck", "task_name": "Quarterly legal and compliance update deck for the board", "task_type": "slide_deck", "per_fte_month": 0.33, "hours_low": 3, "hours_base": 6, "hours_high": 10, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 2305.68, "cost_with_prest0n_usd": 744.64, "net_value_each_usd": 1561.03, "hours_returned_each": 4.1, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "L-VENNGAGE-DECKS", "assumption_note": "In Venngage's presenter survey, 47% took more than 8 hours just to design a deck and 28.5% took 5-8 hours, while template users took 45 minutes to 2 hours. We assume 6 hours a quarter to gather the matters, spend and regulatory changes and build the deck. Review is a 45-minute edit of the message.", "stays_with_professional": "The general counsel decides what the board hears, edits the deck and presents it.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "law", "role_key": "ihl_gc", "role_title": "General counsel / deputy general counsel", "task_key": "ihl_gc_reg_watch", "task_name": "Monitor regulatory and agency changes for the company", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 30, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 1537.12, "cost_with_prest0n_usd": 685.2, "net_value_each_usd": 851.92, "hours_returned_each": 2.3, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume about an hour a week to scan agency releases, the Federal Register and newsletters by hand (our estimate; no published time study was found). Setting the watch list takes 30 minutes and reading the digests about an hour a month.", "stays_with_professional": "The general counsel decides which changes matter and what the company does about them; the digest points to the source text and gives no advice.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "law", "role_key": "ihl_gc", "role_title": "General counsel / deputy general counsel", "task_key": "ihl_gc_research_memo", "task_name": "First-pass research memo on a regulatory or legal question", "task_type": "research_memo", "per_fte_month": 1.5, "hours_low": 2, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 1152.84, "cost_with_prest0n_usd": 482.05, "net_value_each_usd": 670.79, "hours_returned_each": 1.783, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "A", "source_ids": "L-SCHWARCZ-2025-T9 S-SCHWARCZ-2025", "assumption_note": "Participants without AI took 184 minutes on average to write a 1,500-word research memo in a randomized trial (Schwarcz et al. 2025, Table 9; law students under a 4-hour cap); we use 3 hours. Review is the general counsel checking each authority against its source (45 minutes).", "stays_with_professional": "The general counsel checks every authority against its source, decides the analysis and gives the advice; case-law research stays with the department's licensed research service.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "law", "role_key": "ihl_gc", "role_title": "General counsel / deputy general counsel", "task_key": "ihl_gc_policy", "task_name": "Company policy section draft", "task_type": "policy_sop", "per_fte_month": 0.5, "hours_low": 2, "hours_base": 3, "hours_high": 8, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 1152.84, "cost_with_prest0n_usd": 480.6, "net_value_each_usd": 672.24, "hours_returned_each": 1.783, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-CLICKUP-SOP-2026", "assumption_note": "A guide puts a straightforward procedure at 2-4 hours to draft and a complex, cross-departmental one at 1-2 weeks (ClickUp); we use 3 hours for one policy section. Review is a 40-minute edit.", "stays_with_professional": "The general counsel decides the policy's terms and edits the draft; executives or the board adopt it.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "law", "role_key": "ihl_gc", "role_title": "General counsel / deputy general counsel", "task_key": "ihl_gc_meeting_brief", "task_name": "Brief before an executive, board or outside-counsel meeting", "task_type": "meeting_brief", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 384.28, "cost_with_prest0n_usd": 111.18, "net_value_each_usd": 273.1, "hours_returned_each": 0.733, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-ESHARE-2016", "assumption_note": "Workers report spending 1 hour 9 minutes preparing for each meeting (eShare research, 2016); we use 1 hour. Skimming the brief takes about 10 minutes.", "stays_with_professional": "The general counsel runs the meeting and decides what to say.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "law", "role_key": "ihl_gc", "role_title": "General counsel / deputy general counsel", "task_key": "ihl_gc_exec_email", "task_name": "Advice email to an executive", "task_type": "correspondence", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 0.85, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 326.64, "cost_with_prest0n_usd": 163.66, "net_value_each_usd": 162.98, "hours_returned_each": 0.432, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-SCHWARCZ-2025-T9", "assumption_note": "Participants without AI took 50 minutes on average to draft a ~700-word client email explaining a legal issue with authority in a randomized trial (Schwarcz et al. 2025, Table 9); we use 51 minutes. Review is a read, an edit and a source check.", "stays_with_professional": "The general counsel decides the advice, edits the email and approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "ihl_gc", "role_title": "General counsel / deputy general counsel", "task_key": "ihl_gc_lit_report", "task_name": "Monthly litigation and disputes status report", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 960.7, "cost_with_prest0n_usd": 331.84, "net_value_each_usd": 628.86, "hours_returned_each": 1.667, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-WELLINGTONE-2026", "assumption_note": "72% of project professionals spend half a day or more collating reports each month (Wellingtone 2026); we assume 2.5 hours to gather outside counsel's updates and docket entries into one report. Review is a 25-minute check against the matter list.", "stays_with_professional": "The general counsel assesses exposure, reviews the report and decides what goes to the CEO, the CFO and the board.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "law", "role_key": "ihl_counsel", "role_title": "In-house counsel / senior counsel", "task_key": "ihl_ic_msa_issues", "task_name": "Commercial agreement review: issues list against the company's playbook", "task_type": "contract_issues_list", "per_fte_month": 8, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 5, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 35, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 960.7, "cost_with_prest0n_usd": 360.96, "net_value_each_usd": 599.74, "hours_returned_each": 1.583, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-LEGALON-2025 L-LAWGEEX-2018", "assumption_note": "Most of the 286 legal professionals in LegalOn's 2025 survey spend 2-4 hours reviewing a contract, and experienced lawyers took about 18 minutes per short NDA in the LawGeex study; we use 2.5 hours for a commercial agreement against a playbook. Review is counsel checking each flagged issue against the contract (35 minutes).", "stays_with_professional": "Counsel decides which issues to raise and the company's positions, marks up the agreement and negotiates; an authorized officer signs.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "law", "role_key": "ihl_counsel", "role_title": "In-house counsel / senior counsel", "task_key": "ihl_ic_employment_lookup", "task_name": "Employment-law lookup with citations", "task_type": "regulatory_lookup", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 384.28, "cost_with_prest0n_usd": 169.42, "net_value_each_usd": 214.86, "hours_returned_each": 0.567, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume about an hour to find and read the governing state and federal rules for one question (our estimate; no published time study was found). Review is counsel reading the cited sections (15 minutes).", "stays_with_professional": "Counsel verifies the cited sections, decides the answer and advises HR; employment decisions stay with the company's managers and HR.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "ihl_counsel", "role_title": "In-house counsel / senior counsel", "task_key": "ihl_ic_research_memo", "task_name": "First-pass research memo for counsel", "task_type": "research_memo", "per_fte_month": 2, "hours_low": 2, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 1152.84, "cost_with_prest0n_usd": 482.05, "net_value_each_usd": 670.79, "hours_returned_each": 1.783, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "A", "source_ids": "L-SCHWARCZ-2025-T9 S-SCHWARCZ-2025", "assumption_note": "Participants without AI took 184 minutes on average to write a 1,500-word research memo in a randomized trial (Schwarcz et al. 2025, Table 9; law students under a 4-hour cap); we use 3 hours. Review is counsel checking each authority against its source (45 minutes).", "stays_with_professional": "Counsel checks every authority against its source, decides the analysis and gives the advice; case-law research stays with the department's licensed research service.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "law", "role_key": "ihl_counsel", "role_title": "In-house counsel / senior counsel", "task_key": "ihl_ic_privacy_q", "task_name": "Legal sections of a customer privacy or security questionnaire", "task_type": "form_worksheet", "per_fte_month": 3, "hours_low": 1.5, "hours_base": 3, "hours_high": 8, "elapsed_by_hand": "1-2 weeks", "brief_min": 10, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 1152.84, "cost_with_prest0n_usd": 447.13, "net_value_each_usd": 705.71, "hours_returned_each": 1.867, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-WOLFIA-SECQ-2026", "assumption_note": "A questionnaire-software vendor reports that a full security questionnaire commonly takes 12-18 person-hours; we assume 3 hours for the legal and privacy sections only. Review is counsel checking each answer against the company's policies and contracts (40 minutes).", "stays_with_professional": "Counsel and the security owners confirm every answer and sign off on the questionnaire; questions without an approved answer go to them.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "law", "role_key": "ihl_counsel", "role_title": "In-house counsel / senior counsel", "task_key": "ihl_ic_advice_email", "task_name": "Advice email to a business team", "task_type": "correspondence", "per_fte_month": 8, "hours_low": 0.5, "hours_base": 0.85, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 326.64, "cost_with_prest0n_usd": 163.66, "net_value_each_usd": 162.98, "hours_returned_each": 0.432, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-SCHWARCZ-2025-T9", "assumption_note": "Participants without AI took 50 minutes on average to draft a ~700-word client email explaining a legal issue with authority in a randomized trial (Schwarcz et al. 2025, Table 9); we use 51 minutes. Review is a read, an edit and a source check.", "stays_with_professional": "Counsel decides the advice, edits the email and approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "ihl_counsel", "role_title": "In-house counsel / senior counsel", "task_key": "ihl_ic_training_deck", "task_name": "Manager training deck (harassment prevention, antitrust, privacy)", "task_type": "slide_deck", "per_fte_month": 0.5, "hours_low": 4, "hours_base": 8, "hours_high": 16, "elapsed_by_hand": "1-2 weeks", "brief_min": 20, "review_min": 90, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 3074.24, "cost_with_prest0n_usd": 1180.16, "net_value_each_usd": 1894.08, "hours_returned_each": 4.967, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 8 hours for a deck and speaker notes built mostly from existing policies and earlier materials (our estimate); building a full course takes far longer. Review is a 90-minute content pass.", "stays_with_professional": "Counsel decides the content, checks it against the current rules and delivers the training; HR keeps the attendance records.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "law", "role_key": "ihl_counsel", "role_title": "In-house counsel / senior counsel", "task_key": "ihl_ic_diligence", "task_name": "First-pass review of 25 data-room contracts for a deal", "task_type": "batch_doc_review", "per_fte_month": 0.5, "hours_low": 5, "hours_base": 8, "hours_high": 12, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 120, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "25 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 55, "units_cost_usd": 79.81, "doer_cost_per_hour_usd": 384.28, "cost_by_hand_usd": 3074.24, "cost_with_prest0n_usd": 1251.86, "net_value_each_usd": 1822.37, "hours_returned_each": 4.95, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "L-RAND-MG1208-2012", "assumption_note": "RAND cites about 50 documents an hour as the standard for coding alone in linear review; contracts read for specific provisions take far longer, so we assume about 20 minutes a contract (8 hours for 25). RAND is a proxy only. Review is counsel reading every flagged provision and sampling the rest (2 hours).", "stays_with_professional": "Counsel reviews every flagged provision, decides what matters to the deal and advises; the counterparty's confidentiality terms and any clean-team rules decide who may see the documents.", "prest0n_minutes": 15.01, "prest0n_minutes_p90": 63.88 }, { "industry": "law", "role_key": "ihl_contracts", "role_title": "Contracts manager / contract administrator", "task_key": "ihl_cm_nda_review", "task_name": "Inbound NDA review against the playbook", "task_type": "contract_issues_list", "per_fte_month": 15, "hours_low": 0.3, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 159.75, "cost_by_hand_usd": 119.82, "cost_with_prest0n_usd": 54.64, "net_value_each_usd": 65.18, "hours_returned_each": 0.462, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-LAWGEEX-2018 L-ONTRA-2023", "assumption_note": "Experienced lawyers took 92 minutes on average to issue-spot five NDAs, about 18 minutes each (LawGeex 2018); with written fallback language and escalation notes we use 45 minutes. Half of the 400 private-markets professionals in Ontra's survey reported a 3-4-day NDA turnaround. Review is the contracts manager checking each flagged clause (12 minutes).", "stays_with_professional": "The contracts manager accepts playbook fallbacks and sends anything else to counsel, who decides; an authorized signer signs.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "law", "role_key": "ihl_contracts", "role_title": "Contracts manager / contract administrator", "task_key": "ihl_cm_template_draft", "task_name": "NDA, order form or statement of work from company templates", "task_type": "draft_from_template", "per_fte_month": 10, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 159.75, "cost_by_hand_usd": 79.88, "cost_with_prest0n_usd": 43.44, "net_value_each_usd": 36.44, "hours_returned_each": 0.292, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-SCHWARCZ-2025-T9", "assumption_note": "We assume 30 minutes to fill a company template from a complete request (our estimate); a randomized trial measured 96 minutes to draft a three-page NDA from a sample (Schwarcz et al. 2025, Table 9), close to our high case of 1.5 hours. Review is a read-through against the template and the deal terms.", "stays_with_professional": "The contracts manager confirms the terms and sends the draft to the other side; an authorized signer signs.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "law", "role_key": "ihl_contracts", "role_title": "Contracts manager / contract administrator", "task_key": "ihl_cm_abstract_batch", "task_name": "Abstract 10 executed contracts into the contract register", "task_type": "data_extraction_batch", "per_fte_month": 2, "hours_low": 4, "hours_base": 7.5, "hours_high": 15, "elapsed_by_hand": "1-2 weeks", "brief_min": 10, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 159.75, "cost_by_hand_usd": 1198.15, "cost_with_prest0n_usd": 276.76, "net_value_each_usd": 921.39, "hours_returned_each": 5.958, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-CASEMARK-ABSTRACT", "assumption_note": "A legal AI vendor puts a full abstract of a standard agreement at 3-4 hours by hand; for the key dates and terms a register holds we use 45 minutes a contract (7.5 hours for 10). Review spot-checks fields against the contracts (1 hour).", "stays_with_professional": "The contracts manager spot-checks the register; counsel interprets any unclear term.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "law", "role_key": "ihl_contracts", "role_title": "Contracts manager / contract administrator", "task_key": "ihl_cm_renewal_routine", "task_name": "Renewal and notice-date Routine on the contract register", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "same day", "brief_min": 30, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 159.75, "cost_by_hand_usd": 639.01, "cost_with_prest0n_usd": 263.57, "net_value_each_usd": 375.45, "hours_returned_each": 2.55, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "L-WORLDCC-2026", "assumption_note": "We assume about an hour a week to scan the register and chase renewal and notice dates by hand (our estimate). WorldCC puts average contract value erosion at 8.6% (just over 3% for the best performers, over 20% for the worst); any value kept is not counted here.", "stays_with_professional": "The business owner decides whether to renew, renegotiate or give notice; the contracts manager approves any notice before it goes out.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "law", "role_key": "ihl_contracts", "role_title": "Contracts manager / contract administrator", "task_key": "ihl_cm_counterparty_email", "task_name": "Negotiation or transmittal email to a counterparty", "task_type": "correspondence", "per_fte_month": 20, "hours_low": 0.15, "hours_base": 0.3, "hours_high": 0.5, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 4, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 159.75, "cost_by_hand_usd": 47.93, "cost_with_prest0n_usd": 21.27, "net_value_each_usd": 26.65, "hours_returned_each": 0.185, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "A short negotiation or transmittal email with the right attachments takes 10-30 minutes by hand (our estimate).", "stays_with_professional": "The contracts manager approves each send; counsel handles any point beyond the playbook.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "ihl_contracts", "role_title": "Contracts manager / contract administrator", "task_key": "ihl_cm_intake", "task_name": "Contract request intake summary", "task_type": "intake_summary", "per_fte_month": 20, "hours_low": 0.2, "hours_base": 0.33, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 4, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 159.75, "cost_by_hand_usd": 52.72, "cost_with_prest0n_usd": 28.77, "net_value_each_usd": 23.95, "hours_returned_each": 0.214, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-CLOC-SOTI-2025", "assumption_note": "We assume 20 minutes to read a request and its attachments and set it up for review (our estimate). Only 37% of departments in CLOC's 2025 survey use an intake tool, so most requests arrive by email or chat; about a third of the department's requests are contract requests.", "stays_with_professional": "The contracts manager confirms the summary and the reviewer; counsel decides anything that is not routine.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "law", "role_key": "ihl_ops", "role_title": "Legal operations manager / analyst", "task_key": "ihl_ops_invoice_review", "task_name": "Outside-counsel invoice check against billing guidelines", "task_type": "invoice_prebill", "per_fte_month": 20, "hours_low": 0.2, "hours_base": 0.4, "hours_high": 1, "elapsed_by_hand": "3-5 days", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 2 task turns", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 188.11, "cost_by_hand_usd": 75.24, "cost_with_prest0n_usd": 40.92, "net_value_each_usd": 34.33, "hours_returned_each": 0.213, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-LBR-2025", "assumption_note": "We assume 24 minutes per invoice to check rates, entries and expenses against the guidelines (our estimate). In LegalBillReview's 2025 survey, 87% spent 4 hours or less a month on bill review and nearly 60% had no outside-counsel guidelines, so many departments review in less depth today.", "stays_with_professional": "Legal operations decides each adjustment and raises it with the firm, and approves and pays invoices in the e-billing system; Prest0n never approves or pays.", "prest0n_minutes": 1.58, "prest0n_minutes_p90": 14.01 }, { "industry": "law", "role_key": "ihl_ops", "role_title": "Legal operations manager / analyst", "task_key": "ihl_ops_spend_report", "task_name": "Monthly legal spend and accruals report", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 188.11, "cost_by_hand_usd": 752.43, "cost_with_prest0n_usd": 274.96, "net_value_each_usd": 477.47, "hours_returned_each": 2.6, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-WELLINGTONE-2026", "assumption_note": "72% of project professionals spend half a day or more collating reports each month (Wellingtone 2026); we use 4 hours for the monthly spend and accruals report. Review is a 45-minute tie-out to the exports.", "stays_with_professional": "Legal operations checks the figures; the general counsel and finance decide accruals and budget changes.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "law", "role_key": "ihl_ops", "role_title": "Legal operations manager / analyst", "task_key": "ihl_ops_matter_budget", "task_name": "Matter budget-versus-actual workbook refresh", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 188.11, "cost_by_hand_usd": 564.32, "cost_with_prest0n_usd": 197.8, "net_value_each_usd": 366.52, "hours_returned_each": 2.033, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 3 hours a month to update budgets and actuals across the department's open matters (our estimate). Review is a tie-out of the totals to the invoices (30 minutes).", "stays_with_professional": "Legal operations and the responsible lawyer decide budget changes and raise overruns with the firm.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "law", "role_key": "ihl_ops", "role_title": "Legal operations manager / analyst", "task_key": "ihl_ops_vendor_compare", "task_name": "Comparison of outside counsel, ALSP or legal technology options", "task_type": "vendor_comparison", "per_fte_month": 0.5, "hours_low": 3, "hours_base": 5, "hours_high": 10, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 task turns + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 188.11, "cost_by_hand_usd": 940.54, "cost_with_prest0n_usd": 339.35, "net_value_each_usd": 601.19, "hours_returned_each": 3.25, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 5 hours to gather proposals and public information and lay out the comparison (our estimate). Review checks prices and terms with the vendors (1 hour).", "stays_with_professional": "Legal operations confirms prices and terms with each vendor; the general counsel chooses.", "prest0n_minutes": 3.42, "prest0n_minutes_p90": 27.32 }, { "industry": "law", "role_key": "ihl_ops", "role_title": "Legal operations manager / analyst", "task_key": "ihl_ops_kb_article", "task_name": "Self-service legal FAQ article", "task_type": "knowledge_article", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 drafted document + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 188.11, "cost_by_hand_usd": 376.21, "cost_with_prest0n_usd": 118.67, "net_value_each_usd": 257.55, "hours_returned_each": 1.4, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-ONES-KB-2026", "assumption_note": "A knowledge-base guide puts a one-page FAQ article at 2 hours (ONES 2026); we use 2 hours. Review is a 20-minute edit before counsel approves.", "stays_with_professional": "Counsel approves the article before it is published to the company.", "prest0n_minutes": 1.81, "prest0n_minutes_p90": 9.22 }, { "industry": "law", "role_key": "ihl_ops", "role_title": "Legal operations manager / analyst", "task_key": "ihl_ops_sop", "task_name": "Intake process or approval-matrix document", "task_type": "policy_sop", "per_fte_month": 0.5, "hours_low": 2, "hours_base": 3, "hours_high": 8, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 188.11, "cost_by_hand_usd": 564.32, "cost_with_prest0n_usd": 241.92, "net_value_each_usd": 322.4, "hours_returned_each": 1.783, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-CLICKUP-SOP-2026", "assumption_note": "A guide puts a straightforward procedure at 2-4 hours to draft and a complex, cross-departmental one at 1-2 weeks (ClickUp); we use 3 hours. Review is a 40-minute edit.", "stays_with_professional": "The general counsel approves the process; the board or the CFO sets signing authority where company rules require it.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "law", "role_key": "ihl_ops", "role_title": "Legal operations manager / analyst", "task_key": "ihl_ops_metrics_deck", "task_name": "Quarterly legal department metrics deck", "task_type": "slide_deck", "per_fte_month": 0.33, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 188.11, "cost_by_hand_usd": 940.54, "cost_with_prest0n_usd": 343.7, "net_value_each_usd": 596.84, "hours_returned_each": 3.25, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "L-VENNGAGE-DECKS", "assumption_note": "In Venngage's presenter survey, 28.5% took 5-8 hours to design a deck and template users took 45 minutes to 2 hours; we use 5 hours, including pulling the quarter's figures from existing reports. Review is a 45-minute check of figures and message.", "stays_with_professional": "Legal operations checks the figures; the general counsel decides what to present.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "law", "role_key": "ihl_paralegal", "role_title": "In-house paralegal (corporate, contracts and litigation support)", "task_key": "ihl_pl_minutes_consents", "task_name": "Board or committee minutes and written consents", "task_type": "draft_from_template", "per_fte_month": 3, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 127.05, "cost_by_hand_usd": 254.09, "cost_with_prest0n_usd": 96.97, "net_value_each_usd": 157.12, "hours_returned_each": 1.317, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-NHS-MINUTES", "assumption_note": "Minute-taking guidance says minutes often take two or three times as long to draft as the meeting itself; we use 2 hours per set of minutes or consent. Review is the paralegal's check against the materials (25 minutes).", "stays_with_professional": "The corporate secretary or general counsel approves the drafts; directors approve the minutes and sign the consents, which a person circulates for signature.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "law", "role_key": "ihl_paralegal", "role_title": "In-house paralegal (corporate, contracts and litigation support)", "task_key": "ihl_pl_entity_filing", "task_name": "Entity annual-report worksheet", "task_type": "form_worksheet", "per_fte_month": 6, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 127.05, "cost_by_hand_usd": 95.28, "cost_with_prest0n_usd": 48.66, "net_value_each_usd": 46.62, "hours_returned_each": 0.458, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 45 minutes per entity to pull the state's record, compare it with the company's records and prepare the worksheet (our estimate; no published time study was found). Review is a field-by-field check (10 minutes).", "stays_with_professional": "A person checks the worksheet, files the report on the state's site and pays the fee; Prest0n never files or pays.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "law", "role_key": "ihl_paralegal", "role_title": "In-house paralegal (corporate, contracts and litigation support)", "task_key": "ihl_pl_legal_hold", "task_name": "Legal hold notice, custodian list and acknowledgment tracker", "task_type": "draft_from_template", "per_fte_month": 2, "hours_low": 1, "hours_base": 1.5, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 127.05, "cost_by_hand_usd": 190.57, "cost_with_prest0n_usd": 83.21, "net_value_each_usd": 107.36, "hours_returned_each": 0.925, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-LOGIKCULL-GFS", "assumption_note": "In a legal-hold vendor's case study, a paralegal took 3-4 hours to create and issue a hold and tracked acknowledgments in five spreadsheets; we use 1.5 hours for the notice, custodian list and tracker. Review is the paralegal's check before counsel approves (20 minutes).", "stays_with_professional": "Counsel decides the scope and the custodians and approves the notice before it goes out; IT preserves the data.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "law", "role_key": "ihl_paralegal", "role_title": "In-house paralegal (corporate, contracts and litigation support)", "task_key": "ihl_pl_chronology", "task_name": "Chronology for an employment claim or dispute", "task_type": "records_chronology", "per_fte_month": 0.5, "hours_low": 4, "hours_base": 6, "hours_high": 12, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "6 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 16, "units_cost_usd": 23.22, "doer_cost_per_hour_usd": 127.05, "cost_by_hand_usd": 762.27, "cost_with_prest0n_usd": 247.66, "net_value_each_usd": 514.61, "hours_returned_each": 4.233, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "L-LEZDO-MEDREC", "assumption_note": "Record-review providers cite about 50 pages an hour for clear records and 20 an hour for handwritten notes (LezDo); 300 pages at 50 an hour is 6 hours. Review spot-checks entries against the source pages (1 hour).", "stays_with_professional": "Counsel confirms key entries and decides how the facts are used; outside counsel handles any litigation.", "prest0n_minutes": 4.85, "prest0n_minutes_p90": 20.89 }, { "industry": "law", "role_key": "ihl_paralegal", "role_title": "In-house paralegal (corporate, contracts and litigation support)", "task_key": "ihl_pl_tm_watch", "task_name": "Trademark status and watch Routine", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 20, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 127.05, "cost_by_hand_usd": 381.14, "cost_with_prest0n_usd": 178.03, "net_value_each_usd": 203.11, "hours_returned_each": 1.85, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume about 45 minutes a week to check status records and new filings for the company's marks by hand (our estimate). Setting the watch takes 20 minutes and reading the summaries about 40 minutes a month.", "stays_with_professional": "Counsel decides on oppositions, responses and renewals, and outside trademark counsel files them.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "law", "role_key": "ihl_paralegal", "role_title": "In-house paralegal (corporate, contracts and litigation support)", "task_key": "ihl_pl_docketing", "task_name": "Calendar response and notice deadlines", "task_type": "deadline_docketing", "per_fte_month": 10, "hours_low": 0.2, "hours_base": 0.33, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 127.05, "cost_by_hand_usd": 41.92, "cost_with_prest0n_usd": 19.82, "net_value_each_usd": 22.1, "hours_returned_each": 0.197, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-EDNA-DOCKET-2026", "assumption_note": "An industry guide puts manual calendaring at 10-45 minutes per filing; we use 20 minutes. Review is the paralegal re-checking each computed date (5 minutes), and counsel still confirms them.", "stays_with_professional": "Counsel verifies every computed date; the department's calendar stays the system of record.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "ihl_paralegal", "role_title": "In-house paralegal (corporate, contracts and litigation support)", "task_key": "ihl_pl_translation", "task_name": "Translate a contract or notice English-Spanish", "task_type": "translation_doc", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 certified-style translation + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 127.05, "cost_by_hand_usd": 381.14, "cost_with_prest0n_usd": 130.73, "net_value_each_usd": 250.4, "hours_returned_each": 2.017, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "L-ATA-THROUGHPUT", "assumption_note": "Translators average about 400-600 finished words an hour and as few as 250 on complex legal documents; we use 3 hours for ~1,500 words of contract language. Review is a side-by-side bilingual read (45 minutes). Other languages are outside this estimate.", "stays_with_professional": "A bilingual reviewer checks the translation and counsel decides what the company relies on; a qualified translator attests where a court or agency requires it.", "prest0n_minutes": 1.35, "prest0n_minutes_p90": 12.37 }, { "industry": "law", "role_key": "ihl_assistant", "role_title": "In-house legal assistant / department coordinator", "task_key": "ihl_la_intake_triage", "task_name": "Daily triage of the legal inbox and request channel", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.25, "elapsed_by_hand": "hours", "brief_min": 3, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 115.33, "cost_by_hand_usd": 86.49, "cost_with_prest0n_usd": 41.86, "net_value_each_usd": 44.63, "hours_returned_each": 0.462, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 30-75 minutes a day of sorting, routing and acknowledging requests (45 typical); approving the drafted acknowledgments takes about 12 minutes.", "stays_with_professional": "The assistant approves every acknowledgment and routing; lawyers answer anything substantive.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "law", "role_key": "ihl_assistant", "role_title": "In-house legal assistant / department coordinator", "task_key": "ihl_la_scheduling", "task_name": "Schedule meetings with outside counsel, the board and business teams", "task_type": "scheduling", "per_fte_month": 20, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 115.33, "cost_by_hand_usd": 28.83, "cost_with_prest0n_usd": 13.95, "net_value_each_usd": 14.88, "hours_returned_each": 0.154, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-DOODLE-2009", "assumption_note": "Professionals in a 2009 Doodle survey spent 4.9 hours a week arranging 7.1 meetings, about 41 minutes each; we use 15 minutes of hands-on time per meeting.", "stays_with_professional": "The assistant approves the emails; each lawyer owns their calendar.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "law", "role_key": "ihl_assistant", "role_title": "In-house legal assistant / department coordinator", "task_key": "ihl_la_invoice_extract", "task_name": "Extract 10 outside-counsel invoices into the spend tracker", "task_type": "data_extraction_batch", "per_fte_month": 2, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 115.33, "cost_by_hand_usd": 172.99, "cost_with_prest0n_usd": 77.56, "net_value_each_usd": 95.42, "hours_returned_each": 1.092, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "L-IDE-2026", "assumption_note": "A widely cited benchmark puts fully manual invoice processing at about 12 minutes an invoice; the tracker needs only summary fields, so we use 9 minutes (1.5 hours for 10). Review is a sample check of the entries (15 minutes).", "stays_with_professional": "The assistant spot-checks the entries; legal operations or the general counsel approves invoices for payment.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "law", "role_key": "ihl_assistant", "role_title": "In-house legal assistant / department coordinator", "task_key": "ihl_la_meeting_notes", "task_name": "Notes and action items from a legal team or deal call", "task_type": "meeting_notes", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 115.33, "cost_by_hand_usd": 86.49, "cost_with_prest0n_usd": 40.89, "net_value_each_usd": 45.6, "hours_returned_each": 0.458, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "L-NHS-MINUTES", "assumption_note": "Formal minutes often take two or three times as long as the meeting to draft (minute-taking guidance); notes and action items are lighter, so we assume 45 minutes for a one-hour call. Review is a 10-minute read before the notes go out.", "stays_with_professional": "An attendee confirms the action items; counsel decides what is recorded on privileged matters.", "prest0n_minutes": 1.78, "prest0n_minutes_p90": 5.14 }, { "industry": "law", "role_key": "ihl_assistant", "role_title": "In-house legal assistant / department coordinator", "task_key": "ihl_la_portal_status", "task_name": "Check a public court docket, trademark record or state entity record", "task_type": "portal_task", "per_fte_month": 10, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 4, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 115.33, "cost_by_hand_usd": 28.83, "cost_with_prest0n_usd": 18.77, "net_value_each_usd": 10.06, "hours_returned_each": 0.125, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Logging in, searching, reading new entries and saving documents takes 10-30 minutes per check (our estimate).", "stays_with_professional": "The assistant acts on any change and tells counsel; Prest0n never files or submits anything on a portal.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "law", "role_key": "ihl_assistant", "role_title": "In-house legal assistant / department coordinator", "task_key": "ihl_la_transmittal", "task_name": "Executed-copy transmittal or signature follow-up email", "task_type": "correspondence", "per_fte_month": 15, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 115.33, "cost_by_hand_usd": 28.83, "cost_with_prest0n_usd": 13.95, "net_value_each_usd": 14.88, "hours_returned_each": 0.154, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Finding the executed copy, writing the email and saving the copy takes 10-30 minutes by hand (our estimate).", "stays_with_professional": "The assistant approves each send; the company's signers sign, and Prest0n never signs or sends documents for signature.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "mkt_account", "role_title": "Account / project manager", "task_key": "mkt_acct_status_email", "task_name": "Weekly client status email", "task_type": "correspondence", "per_fte_month": 24, "hours_low": 0.33, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 3, "review_min": 7, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 150.8, "cost_by_hand_usd": 75.4, "cost_with_prest0n_usd": 31.81, "net_value_each_usd": 43.6, "hours_returned_each": 0.308, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About five to six retainer clients per account manager, one status email each a week (24 a month); 30 minutes to gather updates and write each is a typical hands-on time. Review is a read-through against the project app.", "stays_with_professional": "The account manager confirms status and dates, adds context only they know, and approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "mkt_account", "role_title": "Account / project manager", "task_key": "mkt_acct_meeting_recap", "task_name": "Client meeting recap with action items", "task_type": "meeting_notes", "per_fte_month": 16, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 150.8, "cost_by_hand_usd": 75.4, "cost_with_prest0n_usd": 32.39, "net_value_each_usd": 43.01, "hours_returned_each": 0.333, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About four client meetings a week per account manager; a clean recap with owners and dates typically takes 20-40 minutes after a one-hour call.", "stays_with_professional": "The account manager checks the action items against what was agreed and sends the recap.", "prest0n_minutes": 1.78, "prest0n_minutes_p90": 5.14 }, { "industry": "marketing", "role_key": "mkt_account", "role_title": "Account / project manager", "task_key": "mkt_acct_proposal_sow", "task_name": "New-business proposal or statement of work, first draft", "task_type": "draft_complex", "per_fte_month": 1.5, "hours_low": 3, "hours_base": 6, "hours_high": 12, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 75, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 150.8, "cost_by_hand_usd": 904.83, "cost_with_prest0n_usd": 379.34, "net_value_each_usd": 525.48, "hours_returned_each": 3.6, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "M-LOOPIO-2025", "assumption_note": "Loopio's 2025 survey of 1,544 RFP responders found 25 hours of writing per RFP (20 at small and midsize companies), with 23% taking 10 hours or less; a scoped agency proposal or SOW sits at the short end, so 6 hours is used. Review is a substantive edit (about 20%).", "stays_with_professional": "The account lead sets price, scope and terms, edits the draft, and owns the client conversation and signature.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "marketing", "role_key": "mkt_account", "role_title": "Account / project manager", "task_key": "mkt_acct_qbr_deck", "task_name": "Quarterly business review (QBR) deck", "task_type": "slide_deck", "per_fte_month": 2, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 150.8, "cost_by_hand_usd": 754.02, "cost_with_prest0n_usd": 303.55, "net_value_each_usd": 450.47, "hours_returned_each": 3.083, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "M-VENNGAGE-DECKS", "assumption_note": "Venngage's presenter survey found 47% of people who designed their own deck spent more than 8 hours on design alone, while template users finished in 45 minutes to 2 hours; a templated QBR with content and data is set at 5 hours. One QBR per client per quarter.", "stays_with_professional": "The account manager checks every figure, sets the recommendations and presents the QBR to the client.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "marketing", "role_key": "mkt_account", "role_title": "Account / project manager", "task_key": "mkt_acct_client_email", "task_name": "Client update and follow-up emails", "task_type": "correspondence", "per_fte_month": 20, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "hours", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 150.8, "cost_by_hand_usd": 37.7, "cost_with_prest0n_usd": 14.84, "net_value_each_usd": 22.86, "hours_returned_each": 0.171, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one routine client email per working day needs a considered draft (15 minutes each); quick replies are left out.", "stays_with_professional": "The account manager reads, edits and approves every email before it is sent.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "mkt_account", "role_title": "Account / project manager", "task_key": "mkt_acct_timeline", "task_name": "Project timeline and milestone update", "task_type": "spreadsheet_model", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "hours", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 150.8, "cost_by_hand_usd": 150.8, "cost_with_prest0n_usd": 68.74, "net_value_each_usd": 82.06, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About six timeline refreshes a month across active projects; an hour each to reconcile dates, dependencies and owners by hand.", "stays_with_professional": "The account manager agrees changed dates with the team and the client.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "marketing", "role_key": "mkt_account", "role_title": "Account / project manager", "task_key": "mkt_acct_meeting_brief", "task_name": "Pre-meeting brief for a client call", "task_type": "meeting_brief", "per_fte_month": 8, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 150.8, "cost_by_hand_usd": 75.4, "cost_with_prest0n_usd": 30.07, "net_value_each_usd": 45.33, "hours_returned_each": 0.358, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two prepared client calls a week; about 30 minutes of searching email, files and news for each.", "stays_with_professional": "The account manager decides the agenda and what to raise with the client.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "mkt_account", "role_title": "Account / project manager", "task_key": "mkt_acct_scheduling", "task_name": "Schedule client reviews and meetings", "task_type": "scheduling", "per_fte_month": 12, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 2, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 150.8, "cost_by_hand_usd": 37.7, "cost_with_prest0n_usd": 12.33, "net_value_each_usd": 25.37, "hours_returned_each": 0.188, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About three meetings a week need back-and-forth scheduling; 10-30 minutes of hands-on time each.", "stays_with_professional": "The account manager approves the email to the client and owns the calendar.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "mkt_strategist", "role_title": "Strategist / researcher", "task_key": "mkt_strat_research_memo", "task_name": "Market or competitor research memo with citations", "task_type": "research_memo", "per_fte_month": 2, "hours_low": 4, "hours_base": 6, "hours_high": 10, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 75, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 894.54, "cost_with_prest0n_usd": 327.6, "net_value_each_usd": 566.94, "hours_returned_each": 3.9, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "Six hours is a typical first pass on a defined competitor set; review is a source check of about 15 citations (30 + 3 x 15 minutes).", "stays_with_professional": "The strategist verifies the sources, adds paid or proprietary data the agency holds, and draws the strategic conclusions.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "marketing", "role_key": "mkt_strategist", "role_title": "Strategist / researcher", "task_key": "mkt_strat_personas", "task_name": "Audience persona set from research inputs", "task_type": "draft_complex", "per_fte_month": 0.5, "hours_low": 4, "hours_base": 6, "hours_high": 10, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 75, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 894.54, "cost_with_prest0n_usd": 375.23, "net_value_each_usd": 519.31, "hours_returned_each": 3.6, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one research project in four includes a persona set; six hours to synthesize inputs into three personas is typical. Review is a substantive edit (about 20%).", "stays_with_professional": "The strategist validates the personas against real customer evidence and the client signs off.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "marketing", "role_key": "mkt_strategist", "role_title": "Strategist / researcher", "task_key": "mkt_strat_creative_brief", "task_name": "Creative or campaign brief", "task_type": "draft_from_template", "per_fte_month": 4, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 372.73, "cost_with_prest0n_usd": 146.82, "net_value_each_usd": 225.9, "hours_returned_each": 1.583, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One brief per campaign launched; 2.5 hours to gather inputs and write a tight brief is typical. Review is a judgment edit (20%).", "stays_with_professional": "The strategist sharpens the proposition and the client approves the brief.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "marketing", "role_key": "mkt_strategist", "role_title": "Strategist / researcher", "task_key": "mkt_strat_survey_analysis", "task_name": "Survey results analysis from an export", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 745.45, "cost_with_prest0n_usd": 276.87, "net_value_each_usd": 468.58, "hours_returned_each": 3.25, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one survey a month across clients; five hours to clean, cross-tab and summarize a few hundred responses. Review ties key percentages back to the export.", "stays_with_professional": "The strategist checks the method and sample limits and decides what the findings mean for the client.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "marketing", "role_key": "mkt_strategist", "role_title": "Strategist / researcher", "task_key": "mkt_strat_trend_watch", "task_name": "Daily trend and competitor watch for a client (one month)", "task_type": "monitoring_month", "per_fte_month": 2, "hours_low": 3, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 596.36, "cost_with_prest0n_usd": 198.41, "net_value_each_usd": 397.95, "hours_returned_each": 2.883, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two client watchlists per strategist; scanning sources by hand takes about 10-15 minutes per business day each (about 4 hours a month). Review is reading the digests that matter, about 2 minutes a day.", "stays_with_professional": "The strategist decides which signals matter and what to tell the client.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "marketing", "role_key": "mkt_strategist", "role_title": "Strategist / researcher", "task_key": "mkt_strat_seo_brief", "task_name": "SEO content brief from a keyword-tool export and web research", "task_type": "draft_from_template", "per_fte_month": 8, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 223.64, "cost_with_prest0n_usd": 94.64, "net_value_each_usd": 128.99, "hours_returned_each": 0.933, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-CONTENTHARMONY-REVENUEZEN", "assumption_note": "A published agency case study puts a manual content brief at 1.5 hours. Prest0n has no SEO-tool integration, so search volumes come only from an export the agency supplies. About half of blog posts get a full brief.", "stays_with_professional": "The strategist chooses the target keyword and angle using the agency's own SEO tools and approves the brief.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "marketing", "role_key": "mkt_strategist", "role_title": "Strategist / researcher", "task_key": "mkt_strat_competitor_ads", "task_name": "Competitor ad scan in public ad libraries", "task_type": "portal_task", "per_fte_month": 2, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 portal tasks (3 task turns each, by convention)", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 149.09, "cost_with_prest0n_usd": 60.89, "net_value_each_usd": 88.2, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one scan for every two campaigns; an hour to search two libraries and log what each competitor runs.", "stays_with_professional": "The strategist interprets the competitive picture; competitors' ads are recorded for analysis, never reused.", "prest0n_minutes": 17.6, "prest0n_minutes_p90": 52.6 }, { "industry": "marketing", "role_key": "mkt_strategist", "role_title": "Strategist / researcher", "task_key": "mkt_strat_prospect_brief", "task_name": "Prospect research brief before a pitch", "task_type": "prospect_brief", "per_fte_month": 3, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 223.64, "cost_with_prest0n_usd": 69.59, "net_value_each_usd": 154.05, "hours_returned_each": 1.092, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One brief per new-business proposal; 1.5 hours of web research and writing is typical for a one-page brief.", "stays_with_professional": "The strategist and account lead decide the pitch angle.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "mkt_copywriter", "role_title": "Copywriter / content writer", "task_key": "mkt_copy_blog_post", "task_name": "Blog post or article draft (~1,300 words)", "task_type": "content_article", "per_fte_month": 8, "hours_low": 2, "hours_base": 3.33, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "mkt_account", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 153.54, "cost_by_hand_usd": 511.29, "cost_with_prest0n_usd": 200.58, "net_value_each_usd": 310.71, "hours_returned_each": 2.08, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "M-ORBIT-2026 S-ORBIT-2025", "assumption_note": "Orbit Media's 2026 survey of 1,042 content marketers puts the average post at 1,312 words and 3 hours 20 minutes to write (3 hours 25 minutes in the 2025 survey). Review is an edit for voice, accuracy and claims.", "stays_with_professional": "The writer edits for voice and accuracy and checks every fact and claim; the client approves before anything is published.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "mkt_copywriter", "role_title": "Copywriter / content writer", "task_key": "mkt_copy_email_sequence", "task_name": "Email nurture sequence (five emails)", "task_type": "content_article", "per_fte_month": 1, "hours_low": 2.5, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 153.54, "cost_by_hand_usd": 614.17, "cost_with_prest0n_usd": 210.87, "net_value_each_usd": 403.3, "hours_returned_each": 2.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One sequence for every two campaigns; about 45 minutes per email, including subject-line options, is a typical hands-on time.", "stays_with_professional": "The writer finalizes the copy; the client's team loads and sends it from their email platform.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "mkt_copywriter", "role_title": "Copywriter / content writer", "task_key": "mkt_copy_ad_variants", "task_name": "Ad copy variant batch (~10 headlines and descriptions)", "task_type": "copy_variants", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 153.54, "cost_by_hand_usd": 153.54, "cost_with_prest0n_usd": 61.76, "net_value_each_usd": 91.78, "hours_returned_each": 0.617, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two ad sets per campaign; an hour for a strong set of ten variants is typical. Review is pick and polish plus a claims check.", "stays_with_professional": "The writer chooses and polishes the variants and checks claims; the media team loads them into the ad platforms.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "mkt_copywriter", "role_title": "Copywriter / content writer", "task_key": "mkt_copy_landing_page", "task_name": "Landing-page copy (~700 words)", "task_type": "content_article", "per_fte_month": 1, "hours_low": 2.5, "hours_base": 4, "hours_high": 7, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 153.54, "cost_by_hand_usd": 614.17, "cost_with_prest0n_usd": 210.87, "net_value_each_usd": 403.3, "hours_returned_each": 2.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-WAI-ESTIMATING", "assumption_note": "A writing-estimating guide puts original web content at 2-5 hours per 350-word page, so a 700-word page is 4-10 hours; the low end (4 hours) is used.", "stays_with_professional": "The writer owns the final copy and claims; the client approves before the page goes live.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "mkt_copywriter", "role_title": "Copywriter / content writer", "task_key": "mkt_copy_case_study", "task_name": "Customer case study draft from interview notes", "task_type": "draft_complex", "per_fte_month": 0.5, "hours_low": 3.5, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 153.54, "cost_by_hand_usd": 767.71, "cost_with_prest0n_usd": 311.7, "net_value_each_usd": 456.01, "hours_returned_each": 3.083, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "M-AWAI-CASESTUDY", "assumption_note": "AWAI's guidance for professional case-study writers is five to eight hours per case study once proficient; five hours is used, excluding the interview itself.", "stays_with_professional": "The writer conducts the interview and checks every result and quote; the featured customer approves the final text.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "marketing", "role_key": "mkt_copywriter", "role_title": "Copywriter / content writer", "task_key": "mkt_copy_localization", "task_name": "English-Spanish localization of campaign copy", "task_type": "translation_doc", "per_fte_month": 0.5, "hours_low": 3, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 certified-style translations + 1 task turn", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 153.54, "cost_by_hand_usd": 614.17, "cost_with_prest0n_usd": 194.41, "net_value_each_usd": 419.76, "hours_returned_each": 2.8, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "M-EFA-2026", "assumption_note": "The EFA's 2026 rate survey puts translation from English at 1-2 pages (250 words) an hour, so 1,500 words is 3-6 hours. Marketing copy needs a bilingual review for idiom and cultural fit, so review is 45 minutes and redo risk 10%.", "stays_with_professional": "A bilingual reviewer adapts idioms, offers and legal lines for the market and approves the Spanish copy.", "prest0n_minutes": 2.17, "prest0n_minutes_p90": 18.71 }, { "industry": "marketing", "role_key": "mkt_copywriter", "role_title": "Copywriter / content writer", "task_key": "mkt_copy_social_batch", "task_name": "Social post copy batch (10 posts for one client)", "task_type": "copy_variants", "per_fte_month": 10, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 153.54, "cost_by_hand_usd": 191.93, "cost_with_prest0n_usd": 86.07, "net_value_each_usd": 105.86, "hours_returned_each": 0.708, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 100 posts a month per copywriter in batches of ten; 7-8 minutes per caption is a typical hands-on time. Review is about two minutes a post for voice and claims.", "stays_with_professional": "Prest0n does not publish: the writer approves the captions and a person schedules or posts them.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "mkt_copywriter", "role_title": "Copywriter / content writer", "task_key": "mkt_copy_newsletter", "task_name": "Client email newsletter draft", "task_type": "content_article", "per_fte_month": 2, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 153.54, "cost_by_hand_usd": 383.85, "cost_with_prest0n_usd": 149.45, "net_value_each_usd": 234.4, "hours_returned_each": 1.583, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About a third of retainer clients get a monthly newsletter; 2.5 hours to gather items and write it is typical.", "stays_with_professional": "The writer finalizes the copy; the client's team sends it from their email platform.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "mkt_designer", "role_title": "Graphic designer (image creative)", "task_key": "mkt_des_social_image", "task_name": "Social post image with one revision", "task_type": "image_creative", "per_fte_month": 24, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.25, "recipe": "2 images (1 task turn each, by convention)", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 124.34, "cost_by_hand_usd": 93.25, "cost_with_prest0n_usd": 53.16, "net_value_each_usd": 40.1, "hours_returned_each": 0.346, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one post in four gets a custom image (24 a month per designer); 45 minutes to source or make one with a revision is typical. Redo risk is set high (25%) because brand fit varies.", "stays_with_professional": "The designer art-directs, checks rights and brand fit, adds logos and type in the brand template, and labels AI-generated imagery where rules require.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "mkt_designer", "role_title": "Graphic designer (image creative)", "task_key": "mkt_des_ad_variants", "task_name": "Ad image variant set (three concepts, one revision each)", "task_type": "image_creative", "per_fte_month": 4, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.25, "recipe": "6 images (1 task turn each, by convention)", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 124.34, "cost_by_hand_usd": 310.85, "cost_with_prest0n_usd": 158.95, "net_value_each_usd": 151.9, "hours_returned_each": 1.292, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two ad sets per campaign; 2.5 hours for three concepts with a revision is typical. Redo risk is 25% for brand fit.", "stays_with_professional": "The designer selects and finishes the concepts, adds final type and logos, and checks rights and brand rules; the client approves.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "marketing", "role_key": "mkt_designer", "role_title": "Graphic designer (image creative)", "task_key": "mkt_des_image_edits", "task_name": "Image edit and size variants", "task_type": "image_creative", "per_fte_month": 10, "hours_low": 0.33, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "hours", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "5 images (1 task turn each, by convention)", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 124.34, "cost_by_hand_usd": 93.25, "cost_with_prest0n_usd": 44.04, "net_value_each_usd": 49.22, "hours_returned_each": 0.454, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About ten edit requests a month per designer; 45 minutes of retouching and exporting each is typical.", "stays_with_professional": "The designer checks the edit at full size, confirms usage rights and does fine retouching by hand.", "prest0n_minutes": 2.67, "prest0n_minutes_p90": 30.16 }, { "industry": "marketing", "role_key": "mkt_designer", "role_title": "Graphic designer (image creative)", "task_key": "mkt_des_deck_design", "task_name": "Presentation design pass on a pitch or campaign deck", "task_type": "slide_deck", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 3.5, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.2, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 124.34, "cost_by_hand_usd": 248.68, "cost_with_prest0n_usd": 147.14, "net_value_each_usd": 101.54, "hours_returned_each": 0.933, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "M-VENNGAGE-DECKS", "assumption_note": "Venngage reports template users finishing a deck's design in 45 minutes to 2 hours (8-12 hours from a blank canvas); 2 hours is used for a pass on a 15-20 slide deck. Review includes finishing key slides.", "stays_with_professional": "The designer finishes key layouts and signs off on visual quality before the pitch.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "marketing", "role_key": "mkt_designer", "role_title": "Graphic designer (image creative)", "task_key": "mkt_des_mood_board", "task_name": "Mood board concept images", "task_type": "image_creative", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.2, "recipe": "8 images (1 task turn each, by convention)", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 124.34, "cost_by_hand_usd": 310.85, "cost_with_prest0n_usd": 135.95, "net_value_each_usd": 174.9, "hours_returned_each": 1.5, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One board for every two campaigns; 2.5 hours to gather and compose references is typical.", "stays_with_professional": "The designer curates and assembles the board and leads the creative direction.", "prest0n_minutes": 4.28, "prest0n_minutes_p90": 48.25 }, { "industry": "marketing", "role_key": "mkt_designer", "role_title": "Graphic designer (image creative)", "task_key": "mkt_des_blog_image", "task_name": "Blog featured image with one revision", "task_type": "image_creative", "per_fte_month": 8, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.25, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.2, "recipe": "2 images (1 task turn each, by convention)", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 124.34, "cost_by_hand_usd": 93.25, "cost_with_prest0n_usd": 44.35, "net_value_each_usd": 48.91, "hours_returned_each": 0.417, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One featured image per blog post (8 a month per designer); 45 minutes to source, edit and export a suitable image is typical.", "stays_with_professional": "The designer checks brand fit and rights and approves the image.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "mkt_pr", "role_title": "Public relations specialist", "task_key": "mkt_pr_press_release", "task_name": "Press release draft (~500 words)", "task_type": "draft_from_template", "per_fte_month": 3, "hours_low": 2, "hours_base": 3.5, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "mkt_pr", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 150.4, "cost_by_hand_usd": 526.41, "cost_with_prest0n_usd": 213.2, "net_value_each_usd": 313.21, "hours_returned_each": 2.15, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-WAI-ESTIMATING", "assumption_note": "A writing-estimating guide puts a 500-word release at 4-6 hours with the client supplying the facts; 3.5 hours, below that range, is used to stay conservative. A senior PR colleague already reads every release today.", "stays_with_professional": "The PR lead checks every fact and quote, the client approves, and a person distributes the release.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "marketing", "role_key": "mkt_pr", "role_title": "Public relations specialist", "task_key": "mkt_pr_media_list", "task_name": "Targeted media list (~40 journalists) from web research", "task_type": "prospect_brief", "per_fte_month": 3, "hours_low": 2, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "5 task turns + 1 drafted document", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 150.4, "cost_by_hand_usd": 451.21, "cost_with_prest0n_usd": 179.56, "net_value_each_usd": 271.65, "hours_returned_each": 1.883, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-PROPEL-2023", "assumption_note": "A media-database vendor notes that researched lists can take up to 6 hours to build; 3 hours is used for a 40-name list. Review checks beats and recent articles for the top targets.", "stays_with_professional": "The PR specialist decides who to pitch and verifies contact details; paid media databases stay the agency's own tools.", "prest0n_minutes": 3.95, "prest0n_minutes_p90": 33.35 }, { "industry": "marketing", "role_key": "mkt_pr", "role_title": "Public relations specialist", "task_key": "mkt_pr_pitch_emails", "task_name": "Personalized pitch email drafts (10 journalists)", "task_type": "correspondence", "per_fte_month": 6, "hours_low": 1, "hours_base": 2, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "20 task turns", "pr0_per_task": 20, "units_cost_usd": 29.02, "doer_cost_per_hour_usd": 150.4, "cost_by_hand_usd": 300.81, "cost_with_prest0n_usd": 106.73, "net_value_each_usd": 194.08, "hours_returned_each": 1.483, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two pitch rounds per release (launch and a follow-up angle); about 12 minutes to research and write each tailored pitch. Review is about two minutes per email.", "stays_with_professional": "The PR specialist approves each email before it is sent and owns the journalist relationships and follow-up.", "prest0n_minutes": 10.7, "prest0n_minutes_p90": 120.63 }, { "industry": "marketing", "role_key": "mkt_pr", "role_title": "Public relations specialist", "task_key": "mkt_pr_coverage_report", "task_name": "Monthly coverage report", "task_type": "report_from_data", "per_fte_month": 3, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 150.4, "cost_by_hand_usd": 376.01, "cost_with_prest0n_usd": 136.95, "net_value_each_usd": 239.06, "hours_returned_each": 1.667, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About a quarter of retainer clients buy PR (three per PR specialist); 2.5 hours to compile and write the monthly report by hand is typical.", "stays_with_professional": "The PR specialist checks every placement and figure and writes the client-facing judgment on results.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "marketing", "role_key": "mkt_pr", "role_title": "Public relations specialist", "task_key": "mkt_pr_holding_statement", "task_name": "Crisis holding statement and Q&A draft", "task_type": "draft_from_template", "per_fte_month": 0.5, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "hours", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 150.4, "cost_by_hand_usd": 225.61, "cost_with_prest0n_usd": 144.27, "net_value_each_usd": 81.34, "hours_returned_each": 0.608, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one issue every two months per PR specialist; 1.5 hours for a first holding statement and Q&A is typical.", "stays_with_professional": "The PR lead and the client's counsel decide what is said, when and by whom.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "marketing", "role_key": "mkt_pr", "role_title": "Public relations specialist", "task_key": "mkt_pr_award_entry", "task_name": "Award entry draft", "task_type": "draft_complex", "per_fte_month": 0.5, "hours_low": 4, "hours_base": 6, "hours_high": 10, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 150.4, "cost_by_hand_usd": 902.42, "cost_with_prest0n_usd": 340.78, "net_value_each_usd": 561.64, "hours_returned_each": 3.85, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "M-COVERAGEBOOK-2025", "assumption_note": "A PR awards judge quoted by CoverageBook puts an entry at around 4-5 days of investment across the team; only 6 hours of the writer's drafting time is counted here.", "stays_with_professional": "The PR lead checks every result, the client approves, and a person submits the entry.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "marketing", "role_key": "mkt_pr", "role_title": "Public relations specialist", "task_key": "mkt_pr_media_monitoring", "task_name": "Daily media monitoring for a client (one month)", "task_type": "monitoring_month", "per_fte_month": 3, "hours_low": 2.5, "hours_base": 3.5, "hours_high": 5, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 150.4, "cost_by_hand_usd": 526.41, "cost_with_prest0n_usd": 196.12, "net_value_each_usd": 330.3, "hours_returned_each": 2.408, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "One watch per PR client (three per specialist); about 10 minutes of manual searching per business day each. It complements, rather than stands in for, a paid monitoring service where the agency has one.", "stays_with_professional": "The PR specialist judges which items need a response and what to tell the client.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "marketing", "role_key": "mkt_pr", "role_title": "Public relations specialist", "task_key": "mkt_pr_byline", "task_name": "Thought-leadership byline draft (~800-1,000 words)", "task_type": "content_article", "per_fte_month": 1, "hours_low": 2.5, "hours_base": 3.33, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 50, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 150.4, "cost_by_hand_usd": 500.84, "cost_with_prest0n_usd": 246.77, "net_value_each_usd": 254.07, "hours_returned_each": 1.747, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "M-ORBIT-2026", "assumption_note": "Orbit Media's 2026 survey puts an average 1,312-word article at 3 hours 20 minutes; the same time is used for a shorter byline that has to match an executive's voice.", "stays_with_professional": "The executive approves the views expressed; the PR specialist places the piece with an outlet.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "mkt_analyst", "role_title": "Marketing analyst", "task_key": "mkt_an_monthly_report", "task_name": "Monthly client performance report from platform exports", "task_type": "report_from_data", "per_fte_month": 12, "hours_low": 2, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 40, "review_min": 35, "review_by": "doer", "existing_review_min": 10, "existing_review_by": "mkt_account", "redo_chance": 0.1, "recipe": "4 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 447.27, "cost_with_prest0n_usd": 248.5, "net_value_each_usd": 198.77, "hours_returned_each": 1.45, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-AA-CASE-KITE M-AA-CASE-SOFTLINE", "assumption_note": "Two published agency case studies put manual reporting at 2.5 hours per report and 3-4 hours per client a month; 3 hours is used. Prest0n has no analytics or ad-platform integration, so briefing includes downloading the four exports (about 40 minutes). Agencies already using automated dashboards will gain less here.", "stays_with_professional": "The analyst checks every figure against the source platforms and writes the judgment on performance; the account manager sends the report.", "prest0n_minutes": 3.84, "prest0n_minutes_p90": 17 }, { "industry": "marketing", "role_key": "mkt_analyst", "role_title": "Marketing analyst", "task_key": "mkt_an_dashboard", "task_name": "Client KPI dashboard refresh in Google Sheets", "task_type": "spreadsheet_model", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 149.09, "cost_with_prest0n_usd": 92.99, "net_value_each_usd": 56.1, "hours_returned_each": 0.483, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About half of clients keep a Sheets dashboard refreshed monthly; an hour to paste, clean and check the data by hand is typical.", "stays_with_professional": "The analyst owns the dashboard's logic and ties key totals back to the platforms.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "marketing", "role_key": "mkt_analyst", "role_title": "Marketing analyst", "task_key": "mkt_an_ab_writeup", "task_name": "A/B test write-up", "task_type": "report_from_data", "per_fte_month": 2, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 223.64, "cost_with_prest0n_usd": 108.52, "net_value_each_usd": 115.12, "hours_returned_each": 0.85, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One test write-up for every two campaigns; 1.5 hours to compute and write it up is typical. Review checks the calculation and the figures.", "stays_with_professional": "The analyst confirms the test design and statistics and decides the recommendation.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "marketing", "role_key": "mkt_analyst", "role_title": "Marketing analyst", "task_key": "mkt_an_pacing", "task_name": "Budget pacing summary from ad-platform exports", "task_type": "report_from_data", "per_fte_month": 12, "hours_low": 0.33, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 5, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 74.55, "cost_with_prest0n_usd": 47.64, "net_value_each_usd": 26.91, "hours_returned_each": 0.258, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one pacing check per retainer client a month on average (weekly for paid-heavy clients, none for others); 30 minutes each by hand.", "stays_with_professional": "The analyst or media buyer decides and makes any budget changes in the ad platforms; Prest0n does not change ad settings.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "marketing", "role_key": "mkt_analyst", "role_title": "Marketing analyst", "task_key": "mkt_an_attribution", "task_name": "Attribution and channel-mix note", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 15, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 372.73, "cost_with_prest0n_usd": 179.34, "net_value_each_usd": 193.39, "hours_returned_each": 1.375, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one attribution question a month per analyst; 2.5 hours to compare the exported views and write it up is typical.", "stays_with_professional": "The analyst owns the attribution judgment and the budget advice.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "marketing", "role_key": "mkt_analyst", "role_title": "Marketing analyst", "task_key": "mkt_an_campaign_wrap", "task_name": "Campaign wrap-up report deck", "task_type": "slide_deck", "per_fte_month": 3, "hours_low": 2, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 149.09, "cost_by_hand_usd": 447.27, "cost_with_prest0n_usd": 205.84, "net_value_each_usd": 241.43, "hours_returned_each": 1.717, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "Three of every four campaigns get a formal wrap-up; 3 hours to analyze and build it by hand is typical.", "stays_with_professional": "The analyst checks the numbers and the learnings; the account team presents them.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "marketing", "role_key": "ihm_head", "role_title": "Head of marketing / marketing manager", "task_key": "ihm_hm_campaign_brief", "task_name": "Campaign or launch brief", "task_type": "draft_from_template", "per_fte_month": 2, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 302.66, "cost_by_hand_usd": 756.65, "cost_with_prest0n_usd": 262.37, "net_value_each_usd": 494.27, "hours_returned_each": 1.667, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One brief per campaign (two a month at the small team); about 2.5 hours to gather inputs and write a tight brief by hand is our estimate, the same as the agency brief row. Review is a 25-minute judgment edit.", "stays_with_professional": "The head of marketing sets the strategy, budget and message and approves the brief.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "marketing", "role_key": "ihm_head", "role_title": "Head of marketing / marketing manager", "task_key": "ihm_hm_exec_deck", "task_name": "Monthly marketing update deck for the executive team", "task_type": "slide_deck", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 15, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 302.66, "cost_by_hand_usd": 1210.64, "cost_with_prest0n_usd": 473.54, "net_value_each_usd": 737.09, "hours_returned_each": 2.483, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "M-VENNGAGE-DECKS", "assumption_note": "Venngage's presenter survey found template users finish a deck's design in 45 minutes to 2 hours, while 47% of people designing their own spent more than 8 hours; a templated monthly deck with content and KPI tables is set at 4 hours. Review is a 40-minute content and design pass.", "stays_with_professional": "The head of marketing checks every figure, writes the message for the executives and presents the deck.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "marketing", "role_key": "ihm_head", "role_title": "Head of marketing / marketing manager", "task_key": "ihm_hm_budget", "task_name": "Marketing budget-versus-actual tracker", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 302.66, "cost_by_hand_usd": 907.98, "cost_with_prest0n_usd": 283.31, "net_value_each_usd": 624.67, "hours_returned_each": 2.117, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 3 hours a month to pull spend from finance and the platforms, match invoices and update the forecast by hand. Review ties the totals to the finance export (25 minutes).", "stays_with_professional": "The head of marketing decides budget moves and approves spend; finance owns the books and pays invoices.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "marketing", "role_key": "ihm_head", "role_title": "Head of marketing / marketing manager", "task_key": "ihm_hm_market_memo", "task_name": "Market or competitor research memo with citations", "task_type": "research_memo", "per_fte_month": 1, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 302.66, "cost_by_hand_usd": 1513.3, "cost_with_prest0n_usd": 468.5, "net_value_each_usd": 1044.8, "hours_returned_each": 3.5, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "No published benchmark found for this memo; we use 5 hours for a first pass on a defined question (the agency strategist's row uses 6). Review is a source check of about five citations (30 + 3 x 5 minutes).", "stays_with_professional": "The head of marketing verifies the sources, adds what the company knows from sales and customers, and draws the conclusions.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "marketing", "role_key": "ihm_head", "role_title": "Head of marketing / marketing manager", "task_key": "ihm_hm_vendor_compare", "task_name": "Agency or marketing-tool comparison", "task_type": "vendor_comparison", "per_fte_month": 0.5, "hours_low": 3, "hours_base": 5, "hours_high": 10, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 task turns + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 302.66, "cost_by_hand_usd": 1513.3, "cost_with_prest0n_usd": 464.15, "net_value_each_usd": 1049.15, "hours_returned_each": 3.5, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one selection every two months; 5 hours to research options, read proposals and build the matrix by hand is our estimate. Review is a 45-minute check of prices and terms with the vendors.", "stays_with_professional": "The head of marketing confirms prices and terms with each vendor, chooses, negotiates and signs.", "prest0n_minutes": 3.42, "prest0n_minutes_p90": 27.32 }, { "industry": "marketing", "role_key": "ihm_head", "role_title": "Head of marketing / marketing manager", "task_key": "ihm_hm_meeting_brief", "task_name": "Brief before an agency, partner or analyst meeting", "task_type": "meeting_brief", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 302.66, "cost_by_hand_usd": 226.99, "cost_with_prest0n_usd": 75.54, "net_value_each_usd": 151.45, "hours_returned_each": 0.529, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "M-ESHARE-2016", "assumption_note": "Office workers report 1 hour 9 minutes of preparation per meeting on average (eShare survey); we count 45 minutes for a head of marketing to assemble a brief, about four a month.", "stays_with_professional": "The head of marketing sets the agenda and decides what to raise.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "ihm_head", "role_title": "Head of marketing / marketing manager", "task_key": "ihm_hm_review_packet", "task_name": "Brand and legal review packet for a campaign", "task_type": "draft_from_template", "per_fte_month": 2, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 302.66, "cost_by_hand_usd": 453.99, "cost_with_prest0n_usd": 158.97, "net_value_each_usd": 295.02, "hours_returned_each": 1.008, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "K-FTC-255 M-FTC-CANSPAM", "assumption_note": "We assume 1.5 hours a campaign to assemble claims, substantiation and disclosures into the checklist by hand (our estimate; no benchmark found). The FTC Endorsement Guides (16 CFR Part 255) and the CAN-SPAM Act set what the packet checks; the reviewers' own time is outside this row.", "stays_with_professional": "Legal and brand decide what may be claimed and approve the assets, and the team keeps the substantiation on file. Prest0n never invents reviews, testimonials or quotes.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "marketing", "role_key": "ihm_content", "role_title": "Content marketing specialist / writer", "task_key": "ihm_ct_blog", "task_name": "Blog or SEO article draft (~1,300 words)", "task_type": "content_article", "per_fte_month": 6, "hours_low": 2, "hours_base": 3.33, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 35, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 620.11, "cost_with_prest0n_usd": 210.38, "net_value_each_usd": 409.73, "hours_returned_each": 2.247, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "M-ORBIT-2026", "assumption_note": "Orbit Media's 2026 survey of 1,042 content marketers puts the average post at 1,312 words and 3 hours 20 minutes to write; we use 3.33 hours. Review is a 35-minute edit for voice, accuracy and claims.", "stays_with_professional": "The content marketer edits for voice and accuracy and checks every fact and claim; a person publishes the post.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "ihm_content", "role_title": "Content marketing specialist / writer", "task_key": "ihm_ct_seo_brief", "task_name": "SEO content brief from a keyword-tool export", "task_type": "draft_from_template", "per_fte_month": 3, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 279.33, "cost_with_prest0n_usd": 70.68, "net_value_each_usd": 208.65, "hours_returned_each": 1.175, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-CONTENTHARMONY-REVENUEZEN", "assumption_note": "A published agency case study puts a manual content brief at 1.5 hours. Prest0n has no SEO-tool integration, so search volumes come only from the team's own keyword-tool export. About half of posts get a full brief.", "stays_with_professional": "The content marketer picks the target keyword and angle in the team's own SEO tools and approves the brief.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "marketing", "role_key": "ihm_content", "role_title": "Content marketing specialist / writer", "task_key": "ihm_ct_landing", "task_name": "Landing-page copy (~700 words)", "task_type": "content_article", "per_fte_month": 1.5, "hours_low": 2, "hours_base": 4, "hours_high": 7, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 744.87, "cost_with_prest0n_usd": 207.34, "net_value_each_usd": 537.53, "hours_returned_each": 2.933, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-WAI-ESTIMATING", "assumption_note": "A writing-estimating guide puts original web content at 2-5 hours per 350-word page, so a 700-word page is 4-10 hours; the low end (4 hours) is used. Review is 30 minutes.", "stays_with_professional": "The content marketer owns the final copy and claims; a person builds and publishes the page.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "ihm_content", "role_title": "Content marketing specialist / writer", "task_key": "ihm_ct_case_study", "task_name": "Customer case study draft from the interview transcript", "task_type": "draft_complex", "per_fte_month": 1, "hours_low": 3.5, "hours_base": 6, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 1117.31, "cost_with_prest0n_usd": 417.78, "net_value_each_usd": 699.53, "hours_returned_each": 3.85, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "M-AWAI-CASESTUDY", "assumption_note": "AWAI's guidance for professional case-study writers is five to eight hours per case study once proficient; we use 6 hours, excluding the interview itself. Review is a one-hour check of every result and quote.", "stays_with_professional": "The content marketer runs the interview and checks every result and quote; the customer approves the text and the use of its name and logo in writing.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "marketing", "role_key": "ihm_content", "role_title": "Content marketing specialist / writer", "task_key": "ihm_ct_newsletter", "task_name": "Monthly customer newsletter draft", "task_type": "content_article", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 465.55, "cost_with_prest0n_usd": 163.89, "net_value_each_usd": 301.66, "hours_returned_each": 1.667, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One newsletter a month; 2.5 hours to gather items and write it by hand is typical (the agency newsletter row uses the same). Review is 25 minutes.", "stays_with_professional": "A person checks the list, links and footer and sends the newsletter from the email platform; Prest0n never sends email campaigns.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "ihm_content", "role_title": "Content marketing specialist / writer", "task_key": "ihm_ct_calendar", "task_name": "Content calendar update", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 1, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 465.55, "cost_with_prest0n_usd": 155.63, "net_value_each_usd": 309.92, "hours_returned_each": 1.75, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 2.5 hours a month to rebuild the calendar from the plan and the team's requests by hand. Review is a 20-minute pass on dates and owners.", "stays_with_professional": "The content marketer and the head of marketing agree priorities and dates.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "marketing", "role_key": "ihm_content", "role_title": "Content marketing specialist / writer", "task_key": "ihm_ct_one_pager", "task_name": "One-pager or solution brief copy", "task_type": "draft_from_template", "per_fte_month": 1.5, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 465.55, "cost_with_prest0n_usd": 165.34, "net_value_each_usd": 300.21, "hours_returned_each": 1.667, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About three one-pagers every two months for sales and events; 2.5 hours to draft one by hand is our estimate. Review is 25 minutes.", "stays_with_professional": "The content marketer checks claims and proof; product and sales leads approve.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "marketing", "role_key": "ihm_ops", "role_title": "Marketing operations analyst", "task_key": "ihm_mo_monthly_report", "task_name": "Monthly marketing performance report from exports", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 2.5, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 744.87, "cost_with_prest0n_usd": 256.8, "net_value_each_usd": 488.08, "hours_returned_each": 2.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-AA-CASE-KITE M-AA-CASE-SOFTLINE", "assumption_note": "Two published agency case studies put a manual report at 2.5 hours and at 3-4 hours per client a month; an in-house report across four sources is set at 4 hours. The exports come from the weekly browser pull (its own row). Teams already using automated dashboards will gain less. Review checks the figures against the exports (45 minutes).", "stays_with_professional": "The ops analyst checks every figure against the source platforms and writes the judgment on performance; the head of marketing presents it.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "marketing", "role_key": "ihm_ops", "role_title": "Marketing operations analyst", "task_key": "ihm_mo_pacing", "task_name": "Weekly KPI pacing sheet", "task_type": "spreadsheet_model", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "hours", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 186.22, "cost_with_prest0n_usd": 81.14, "net_value_each_usd": 105.08, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "One refresh a week; an hour to paste, clean and check the data by hand is typical. Review ties key totals to the exports (10 minutes).", "stays_with_professional": "The ops analyst owns the sheet's logic; the head of marketing decides what to change.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "marketing", "role_key": "ihm_ops", "role_title": "Marketing operations analyst", "task_key": "ihm_mo_crm_hygiene", "task_name": "Weekly CRM exceptions list (duplicates, gaps, bounces)", "task_type": "reconciliation", "per_fte_month": 4, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 372.44, "cost_with_prest0n_usd": 140.51, "net_value_each_usd": 231.93, "hours_returned_each": 1.3, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "M-INTEGRATE-DM-2025", "assumption_note": "Close to half of ops and demand-gen teams report spending more than 10 hours a month on data hygiene and lead management (Integrate and Demand Metric, 2025, 200+ respondents); we count four weekly passes of 2 hours. Review is a 25-minute check of the proposed fixes.", "stays_with_professional": "A person approves the fixes and applies them in the CRM; Prest0n makes no bulk CRM changes.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "marketing", "role_key": "ihm_ops", "role_title": "Marketing operations analyst", "task_key": "ihm_mo_segmentation", "task_name": "Campaign segment list from a CRM export", "task_type": "spreadsheet_model", "per_fte_month": 3, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 279.33, "cost_with_prest0n_usd": 121.49, "net_value_each_usd": 157.84, "hours_returned_each": 0.933, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "One list per campaign; 1.5 hours to filter, de-duplicate and check suppression by hand is our estimate. Review checks the counts and the suppression (20 minutes).", "stays_with_professional": "The ops analyst checks the criteria and suppression and imports the list into the email platform; a person sends.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "marketing", "role_key": "ihm_ops", "role_title": "Marketing operations analyst", "task_key": "ihm_mo_export_pull", "task_name": "Download the standard exports from analytics and ad platforms", "task_type": "portal_task", "per_fte_month": 4, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 93.11, "cost_with_prest0n_usd": 35.39, "net_value_each_usd": 57.72, "hours_returned_each": 0.333, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "There is no analytics or ad-platform integration, so the weekly exports are pulled as a browser task; 30 minutes to sign in, set the date ranges and download them by hand is typical. Review is a 5-minute check that the files are complete.", "stays_with_professional": "The person controls the sign-ins; Prest0n changes no campaigns, budgets or settings.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "marketing", "role_key": "ihm_ops", "role_title": "Marketing operations analyst", "task_key": "ihm_mo_campaign_wrap", "task_name": "Campaign or A/B test wrap-up", "task_type": "report_from_data", "per_fte_month": 2, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 279.33, "cost_with_prest0n_usd": 101.61, "net_value_each_usd": 177.71, "hours_returned_each": 1.017, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One wrap-up per campaign; 1.5 hours to compute and write it up by hand is our estimate (the agency A/B write-up row uses the same). Review checks the calculations (15 minutes).", "stays_with_professional": "The ops analyst confirms the test design and statistics; the head of marketing decides what changes.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "marketing", "role_key": "ihm_demand", "role_title": "Demand-generation / email marketing specialist", "task_key": "ihm_dg_email", "task_name": "Campaign email drafted in the email platform", "task_type": "content_article", "per_fte_month": 6, "hours_low": 1.5, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 558.65, "cost_with_prest0n_usd": 188.72, "net_value_each_usd": 369.94, "hours_returned_each": 2.033, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "M-STENSUL-2021", "assumption_note": "A Stensul survey found marketers take 4-11 hours to create one marketing email, including build, testing and approvals, and most teams are expected to produce 6-25 a month; we count 3 hours for the writing and drafting only. Review is 30 minutes.", "stays_with_professional": "A person checks the list, links, rendering and the CAN-SPAM footer and sends the email; Prest0n never sends email campaigns.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "ihm_demand", "role_title": "Demand-generation / email marketing specialist", "task_key": "ihm_dg_nurture", "task_name": "Email nurture sequence (four to five emails)", "task_type": "content_article", "per_fte_month": 1, "hours_low": 2.5, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 744.87, "cost_with_prest0n_usd": 238.38, "net_value_each_usd": 506.5, "hours_returned_each": 2.767, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one sequence a month; about 50 minutes per email, including subject-line options, is our estimate (the agency sequence row uses 4 hours for five emails). Review is 40 minutes.", "stays_with_professional": "The demand-gen specialist finalizes the copy, builds the sequence in the email platform and turns it on.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "ihm_demand", "role_title": "Demand-generation / email marketing specialist", "task_key": "ihm_dg_ad_variants", "task_name": "Ad copy variant batch (~10 headlines and descriptions)", "task_type": "copy_variants", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 186.22, "cost_with_prest0n_usd": 74.29, "net_value_each_usd": 111.93, "hours_returned_each": 0.617, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two ad sets per campaign; an hour for a strong set of ten variants is typical. Review is pick and polish plus a claims check (15 minutes).", "stays_with_professional": "The demand-gen specialist chooses the variants, checks claims and loads them into the ad platforms.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "ihm_demand", "role_title": "Demand-generation / email marketing specialist", "task_key": "ihm_dg_followup", "task_name": "Webinar follow-up email draft (attendees or no-shows)", "task_type": "correspondence", "per_fte_month": 2, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 186.22, "cost_with_prest0n_usd": 58.77, "net_value_each_usd": 127.45, "hours_returned_each": 0.7, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two follow-ups per webinar (attendees and no-shows); an hour to write and set up each draft by hand is our estimate. Review is 10 minutes.", "stays_with_professional": "A person checks the lists and links and sends the follow-ups from the email platform.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "ihm_demand", "role_title": "Demand-generation / email marketing specialist", "task_key": "ihm_dg_account_research", "task_name": "Target-account research brief", "task_type": "prospect_brief", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 279.33, "cost_with_prest0n_usd": 84.75, "net_value_each_usd": 194.58, "hours_returned_each": 1.092, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-APOLLO-2026", "assumption_note": "A prospecting-platform benchmark puts manual pre-call account research at 20-30 minutes per account; a campaign brief that also maps the buying group and message angles takes longer, so we use 1.5 hours (our estimate, so graded C). Review is 15 minutes.", "stays_with_professional": "The demand-gen specialist and sales decide which accounts to target and how to approach them.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "ihm_demand", "role_title": "Demand-generation / email marketing specialist", "task_key": "ihm_dg_ads_check", "task_name": "Ad-platform pacing check", "task_type": "portal_task", "per_fte_month": 8, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 93.11, "cost_with_prest0n_usd": 35.39, "net_value_each_usd": 57.72, "hours_returned_each": 0.333, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two checks a week; 30 minutes to sign in, read and log each platform by hand is typical. Review is a 5-minute look at the log.", "stays_with_professional": "The demand-gen specialist decides and makes every bid, budget and targeting change in the ad platforms.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "marketing", "role_key": "ihm_social", "role_title": "Social media specialist", "task_key": "ihm_so_batch", "task_name": "Social post copy batch (about 10 posts)", "task_type": "copy_variants", "per_fte_month": 6, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 232.77, "cost_with_prest0n_usd": 76.61, "net_value_each_usd": 156.16, "hours_returned_each": 0.854, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-SPROUT-FREQ-2025", "assumption_note": "One batch per ten posts; 7-8 minutes per caption is a typical hands-on time. Volumes (60 posts a month at the small team) sit well below Sprout Social's 2025 average of 9.5 posts a day across networks. Review is 15 minutes.", "stays_with_professional": "Prest0n does not post: the social specialist approves the captions and a person publishes or schedules them from the company's accounts.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "ihm_social", "role_title": "Social media specialist", "task_key": "ihm_so_images", "task_name": "Social post image with one revision", "task_type": "image_creative", "per_fte_month": 15, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 images (1 task turn each, by convention)", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 139.66, "cost_with_prest0n_usd": 57.99, "net_value_each_usd": 81.67, "hours_returned_each": 0.454, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one post in four gets a custom image; 45 minutes to make or source one with a revision is typical. Review is an 8-minute art-direction and rights check.", "stays_with_professional": "The social specialist checks brand fit, rights and likeness, labels AI-generated imagery where a platform or law requires it, and publishes.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "ihm_social", "role_title": "Social media specialist", "task_key": "ihm_so_listening", "task_name": "Daily brand-mention and competitor watch (one month)", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "same day", "brief_min": 20, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 744.87, "cost_with_prest0n_usd": 255.39, "net_value_each_usd": 489.49, "hours_returned_each": 2.8, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 10-15 minutes of manual searching per business day (about 4 hours a month); reading the digests takes about 2 minutes a day. It covers public web and news results, not every post inside the networks.", "stays_with_professional": "The social specialist decides which mentions need a reply and replies from the company's accounts.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "marketing", "role_key": "ihm_social", "role_title": "Social media specialist", "task_key": "ihm_so_report", "task_name": "Monthly social media report from the networks' exports", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 465.55, "cost_with_prest0n_usd": 151.27, "net_value_each_usd": 314.27, "hours_returned_each": 1.75, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 2.5 hours a month to combine the networks' exports and write them up by hand. Review checks key figures (20 minutes).", "stays_with_professional": "The social specialist checks the figures and draws the conclusions.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "marketing", "role_key": "ihm_social", "role_title": "Social media specialist", "task_key": "ihm_so_calendar", "task_name": "Social calendar update", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 372.44, "cost_with_prest0n_usd": 146.32, "net_value_each_usd": 226.12, "hours_returned_each": 1.3, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 2 hours a month to plan and lay out the month's posts by hand. Review is 20 minutes.", "stays_with_professional": "The social specialist sets the themes and timing.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "marketing", "role_key": "ihm_social", "role_title": "Social media specialist", "task_key": "ihm_so_advocacy", "task_name": "Employee-advocacy kit email", "task_type": "correspondence", "per_fte_month": 2, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 186.22, "cost_by_hand_usd": 93.11, "cost_with_prest0n_usd": 32.39, "net_value_each_usd": 60.72, "hours_returned_each": 0.342, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two kits a month; 30 minutes to assemble the posts and write the email by hand is typical. Review is 5 minutes.", "stays_with_professional": "The social specialist approves the send; employees choose whether to post, and say that they work for the company, as the FTC Endorsement Guides expect.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "ihm_designer", "role_title": "Graphic designer (in-house)", "task_key": "ihm_ds_blog_images", "task_name": "Blog featured image with one revision", "task_type": "image_creative", "per_fte_month": 6, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.25, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 images (1 task turn each, by convention)", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 127.16, "cost_by_hand_usd": 95.37, "cost_with_prest0n_usd": 40.52, "net_value_each_usd": 54.85, "hours_returned_each": 0.454, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One featured image per post; 45 minutes to source, edit and export a suitable image is typical. Review is 8 minutes.", "stays_with_professional": "The designer checks brand fit and rights and approves the image.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "ihm_designer", "role_title": "Graphic designer (in-house)", "task_key": "ihm_ds_ad_creative", "task_name": "Ad image creative with one revision", "task_type": "image_creative", "per_fte_month": 6, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 images (1 task turn each, by convention)", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 127.16, "cost_by_hand_usd": 190.74, "cost_with_prest0n_usd": 73.9, "net_value_each_usd": 116.84, "hours_returned_each": 0.942, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two ad sets per campaign, one creative each; 1.5 hours to make one with a revision is our estimate. Review is 15 minutes.", "stays_with_professional": "The designer finishes the creative, adds final type and logos, and checks rights and brand rules; a person loads it into the ad platform.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "ihm_designer", "role_title": "Graphic designer (in-house)", "task_key": "ihm_ds_deck", "task_name": "First design pass on a sales or webinar deck", "task_type": "slide_deck", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 3.5, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 127.16, "cost_by_hand_usd": 254.31, "cost_with_prest0n_usd": 137.43, "net_value_each_usd": 116.88, "hours_returned_each": 1.033, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "M-VENNGAGE-DECKS", "assumption_note": "Venngage reports template users finishing a deck's design in 45 minutes to 2 hours (8-12 hours from a blank canvas); 2 hours is used for a first pass on a 15-20 slide deck. Review includes finishing key slides (30 minutes).", "stays_with_professional": "The designer finishes key layouts and signs off on visual quality.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "marketing", "role_key": "ihm_designer", "role_title": "Graphic designer (in-house)", "task_key": "ihm_ds_resize", "task_name": "Image size and format variants", "task_type": "image_creative", "per_fte_month": 12, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 images (1 task turn each, by convention)", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 127.16, "cost_by_hand_usd": 63.58, "cost_with_prest0n_usd": 27.27, "net_value_each_usd": 36.3, "hours_returned_each": 0.308, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About three requests a week; 30 minutes to crop, adjust and export the variants by hand is typical. Review is a 5-minute check at full size.", "stays_with_professional": "The designer checks each variant at full size and does fine retouching by hand.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "ihm_designer", "role_title": "Graphic designer (in-house)", "task_key": "ihm_ds_one_pager", "task_name": "One-pager layout in the company template", "task_type": "draft_from_template", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 127.16, "cost_by_hand_usd": 254.31, "cost_with_prest0n_usd": 109.76, "net_value_each_usd": 144.55, "hours_returned_each": 1.217, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two layouts a month; 2 hours to place copy and images and export by hand is our estimate. Complex layouts stay in the design tool. Review is 25 minutes.", "stays_with_professional": "The designer finishes the layout and approves the file before it goes to sales or print.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "marketing", "role_key": "ihm_designer", "role_title": "Graphic designer (in-house)", "task_key": "ihm_ds_event_graphics", "task_name": "Webinar or event promotional graphic", "task_type": "image_creative", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 images (1 task turn each, by convention)", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 127.16, "cost_by_hand_usd": 127.16, "cost_with_prest0n_usd": 53.77, "net_value_each_usd": 73.39, "hours_returned_each": 0.6, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two graphics per webinar; an hour to make one with a revision is typical. Review is 10 minutes.", "stays_with_professional": "The designer checks brand, rights and speaker likeness and approves the graphic.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "ihm_events", "role_title": "Events / product-marketing coordinator", "task_key": "ihm_ev_webinar_logistics", "task_name": "Speaker, rehearsal and event scheduling", "task_type": "scheduling", "per_fte_month": 4, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 124.27, "cost_by_hand_usd": 62.14, "cost_with_prest0n_usd": 22.58, "net_value_each_usd": 39.56, "hours_returned_each": 0.342, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-TWENTYTHREE-2025", "assumption_note": "TwentyThree's 2025 survey found most webinars take 5-20 hours to run and 'the time it takes' is the top challenge (31.7%); booking speakers and rehearsals is about 30 minutes of that per session (our estimate), about four bookings a month per coordinator across webinars, launch meetings and field events. Review is 5 minutes.", "stays_with_professional": "The coordinator approves each email to speakers and sets up the session in the team's webinar tool.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "marketing", "role_key": "ihm_events", "role_title": "Events / product-marketing coordinator", "task_key": "ihm_ev_vendor_compare", "task_name": "Venue or event-vendor comparison", "task_type": "vendor_comparison", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 weeks", "brief_min": 10, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 task turns + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 124.27, "cost_by_hand_usd": 497.1, "cost_with_prest0n_usd": 163.43, "net_value_each_usd": 333.67, "hours_returned_each": 2.767, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one comparison a month; 4 hours to research options and lay out quotes by hand is our estimate. Review is a 40-minute check of prices and terms with the vendors.", "stays_with_professional": "The coordinator confirms prices and availability with each vendor; the head of marketing chooses and signs.", "prest0n_minutes": 3.42, "prest0n_minutes_p90": 27.32 }, { "industry": "marketing", "role_key": "ihm_events", "role_title": "Events / product-marketing coordinator", "task_key": "ihm_ev_launch_kit", "task_name": "Product launch kit: messaging, FAQ and sales enablement", "task_type": "draft_complex", "per_fte_month": 0.5, "hours_low": 4, "hours_base": 8, "hours_high": 14, "elapsed_by_hand": "1-2 weeks", "brief_min": 20, "review_min": 90, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 124.27, "cost_by_hand_usd": 994.2, "cost_with_prest0n_usd": 394.38, "net_value_each_usd": 599.82, "hours_returned_each": 4.967, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About one launch every two months; no published benchmark found, so 8 hours of drafting is our estimate. Review is a 90-minute substantive edit.", "stays_with_professional": "Product marketing and the product owner decide positioning and claims; sales leaders approve the talk track.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "marketing", "role_key": "ihm_events", "role_title": "Events / product-marketing coordinator", "task_key": "ihm_ev_battlecard", "task_name": "Competitor battlecard", "task_type": "prospect_brief", "per_fte_month": 1, "hours_low": 2, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 124.27, "cost_by_hand_usd": 372.82, "cost_with_prest0n_usd": 128.84, "net_value_each_usd": 243.99, "hours_returned_each": 2.033, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "No published time study found; a sales-tool vendor's guide puts a lean first battlecard for one competitor at 2-6 hours, and we use 3. Review is 30 minutes.", "stays_with_professional": "The coordinator checks every claim about the competitor; sales and product leaders approve the card.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "marketing", "role_key": "ihm_events", "role_title": "Events / product-marketing coordinator", "task_key": "ihm_ev_press_release", "task_name": "Press release draft (~500 words)", "task_type": "draft_from_template", "per_fte_month": 0.5, "hours_low": 2, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 124.27, "cost_by_hand_usd": 497.1, "cost_with_prest0n_usd": 163.43, "net_value_each_usd": 333.67, "hours_returned_each": 2.767, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "M-WAI-ESTIMATING", "assumption_note": "A writing-estimating guide puts a 500-word release at 4-6 hours with the facts supplied; the low end (4 hours) is used. Review is 40 minutes.", "stays_with_professional": "The coordinator checks every fact and quote, the quoted executives and legal approve, and a person distributes the release.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "marketing", "role_key": "ihm_events", "role_title": "Events / product-marketing coordinator", "task_key": "ihm_ev_localization", "task_name": "English-Spanish localization of a marketing asset", "task_type": "translation_doc", "per_fte_month": 1, "hours_low": 3, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 certified-style translation + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 124.27, "cost_by_hand_usd": 497.1, "cost_with_prest0n_usd": 134.22, "net_value_each_usd": 362.88, "hours_returned_each": 2.967, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "M-EFA-2026", "assumption_note": "The EFA's 2026 rate survey puts translation from English at 1-2 pages (250 words) an hour, so 1,500 words is 3-6 hours; we use 4. The rate card prices English-Spanish, so other languages are not counted here. Review is a 45-minute side-by-side read.", "stays_with_professional": "A native-speaking reviewer adapts idioms, offers and legal lines for the market and approves the copy.", "prest0n_minutes": 1.35, "prest0n_minutes_p90": 12.37 }, { "industry": "marketing", "role_key": "ihm_events", "role_title": "Events / product-marketing coordinator", "task_key": "ihm_ev_followup", "task_name": "Post-event follow-up email draft", "task_type": "correspondence", "per_fte_month": 2, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 124.27, "cost_by_hand_usd": 124.27, "cost_with_prest0n_usd": 40.18, "net_value_each_usd": 84.09, "hours_returned_each": 0.7, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two event follow-ups a month; an hour to write and set up each draft by hand is our estimate. Review is 10 minutes.", "stays_with_professional": "A person checks the lead list and consent and sends the follow-up from the email platform.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "finance", "role_key": "fin_cpa_partner", "role_title": "Partner / principal (CPA firm)", "task_key": "fin_partner_advisory_letter", "task_name": "Client advisory letter on a tax-law or planning change", "task_type": "draft_complex", "per_fte_month": 4, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 257.05, "cost_by_hand_usd": 514.1, "cost_with_prest0n_usd": 265.89, "net_value_each_usd": 248.2, "hours_returned_each": 1.033, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two hours for a partner to research and write a two-to-three-page client letter; review at 25% covers every figure and position against the return and current law.", "stays_with_professional": "The partner decides the advice, signs and sends the letter. Offering products or services outside the firm's accounting and tax work on the strength of return information needs the client's written section 7216 consent.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "finance", "role_key": "fin_cpa_partner", "role_title": "Partner / principal (CPA firm)", "task_key": "fin_partner_engagement_letter", "task_name": "Engagement letter for a new client or changed scope", "task_type": "draft_from_template", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 257.05, "cost_by_hand_usd": 257.05, "cost_with_prest0n_usd": 108.69, "net_value_each_usd": 148.35, "hours_returned_each": 0.617, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-7216-3-REG", "assumption_note": "About an hour to tailor the firm's engagement-letter template for scope, responsibilities and fees; review is a read-through against the agreed terms.", "stays_with_professional": "The partner sets scope and fees and signs; a person sends the letter for the client's e-signature. Where return information will be used beyond preparing the return, the section 7216 consent form goes with it.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "finance", "role_key": "fin_cpa_partner", "role_title": "Partner / principal (CPA firm)", "task_key": "fin_partner_proposal", "task_name": "Proposal for a prospective client", "task_type": "draft_from_template", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 15, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 257.05, "cost_by_hand_usd": 514.1, "cost_with_prest0n_usd": 232.93, "net_value_each_usd": 281.16, "hours_returned_each": 1.133, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two hours is a typical partner-written proposal from a template plus prospect research; review checks scope, fees and every statement about the prospect.", "stays_with_professional": "The partner prices the work, decides what to offer and presents the proposal.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "finance", "role_key": "fin_cpa_partner", "role_title": "Partner / principal (CPA firm)", "task_key": "fin_partner_update_watch", "task_name": "Daily watch on tax and accounting updates with a weekly digest", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "hours", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 257.05, "cost_by_hand_usd": 1285.24, "cost_with_prest0n_usd": 417.5, "net_value_each_usd": 867.74, "hours_returned_each": 3.5, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "Partners commonly spend an hour or more a week scanning agency releases and newsletters; 22 runs a month; review is reading the flagged items, about an hour a month.", "stays_with_professional": "The partner decides what a change means for clients and what to tell them.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "finance", "role_key": "fin_cpa_partner", "role_title": "Partner / principal (CPA firm)", "task_key": "fin_partner_review_prep", "task_name": "Pre-review summary of a business return", "task_type": "report_from_data", "per_fte_month": 10, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 257.05, "cost_by_hand_usd": 128.52, "cost_with_prest0n_usd": 67.3, "net_value_each_usd": 61.22, "hours_returned_each": 0.283, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Building a prior-year comparison and open-item list takes about 30 minutes of a reviewer's time; the summary shortens the review, and the review itself stays with the partner.", "stays_with_professional": "The partner reviews and signs off the return; the signing preparer signs it.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_cpa_partner", "role_title": "Partner / principal (CPA firm)", "task_key": "fin_partner_meeting_brief", "task_name": "Client planning-meeting brief", "task_type": "meeting_brief", "per_fte_month": 8, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 257.05, "cost_by_hand_usd": 128.52, "cost_with_prest0n_usd": 45.12, "net_value_each_usd": 83.4, "hours_returned_each": 0.358, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 30 minutes to pull emails, files and last year's notes into a brief by hand; review is a skim before the meeting. Used for about a quarter of client meetings.", "stays_with_professional": "The partner leads the meeting and gives the advice.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "finance", "role_key": "fin_senior_accountant", "role_title": "Senior accountant / CPA", "task_key": "fin_senior_fs_draft", "task_name": "Financial statements and footnotes, first draft", "task_type": "draft_complex", "per_fte_month": 3, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 15, "review_min": 75, "review_by": "doer", "existing_review_min": 45, "existing_review_by": "fin_cpa_partner", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 156.82, "cost_by_hand_usd": 784.12, "cost_with_prest0n_usd": 370.27, "net_value_each_usd": 413.85, "hours_returned_each": 2.75, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "Five hours is typical for rolling forward a compiled or reviewed statement set with 8-12 notes; review at 25% is the CPA's tie-out and edit. The partner's existing read continues.", "stays_with_professional": "The CPA applies the accounting standards and completes the engagement procedures; the partner signs the report.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "finance", "role_key": "fin_senior_accountant", "role_title": "Senior accountant / CPA", "task_key": "fin_senior_research_memo", "task_name": "Technical accounting research memo", "task_type": "research_memo", "per_fte_month": 2, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 15, "review_min": 55, "review_by": "doer", "existing_review_min": 30, "existing_review_by": "fin_cpa_partner", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 156.82, "cost_by_hand_usd": 784.12, "cost_with_prest0n_usd": 275.88, "net_value_each_usd": 508.23, "hours_returned_each": 3.333, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "Five hours for a first-pass memo on a narrow question; review is a citation check of about 8 authorities (30 + 3 x 8 minutes).", "stays_with_professional": "The CPA verifies conclusions against the FASB Accounting Standards Codification, which Prest0n does not search, and decides the accounting; the partner approves.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "finance", "role_key": "fin_senior_accountant", "role_title": "Senior accountant / CPA", "task_key": "fin_senior_bs_recs", "task_name": "Balance-sheet reconciliation package with exceptions flagged", "task_type": "reconciliation", "per_fte_month": 6, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 156.82, "cost_by_hand_usd": 313.65, "cost_with_prest0n_usd": 119.93, "net_value_each_usd": 193.71, "hours_returned_each": 1.3, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two hours to reconcile five to eight balance-sheet accounts for a small client; review covers each exception and the tie-out.", "stays_with_professional": "The senior decides adjusting entries and a person posts them in the client's ledger; Prest0n does not post to QuickBooks or Xero.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "finance", "role_key": "fin_senior_accountant", "role_title": "Senior accountant / CPA", "task_key": "fin_senior_pbc_tracking", "task_name": "PBC request-list tracking and follow-up drafts", "task_type": "report_from_data", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "hours", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 156.82, "cost_by_hand_usd": 156.82, "cost_with_prest0n_usd": 61.27, "net_value_each_usd": 95.55, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour per update to check folders against the list, update the tracker and write follow-ups; two updates per engagement a month.", "stays_with_professional": "The senior approves each email to the client and decides when missing items hold up the engagement.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_senior_accountant", "role_title": "Senior accountant / CPA", "task_key": "fin_senior_deliverable_letter", "task_name": "Deliverable cover letter or management-letter comments", "task_type": "draft_from_template", "per_fte_month": 3, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 10, "existing_review_by": "fin_cpa_partner", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 156.82, "cost_by_hand_usd": 156.82, "cost_with_prest0n_usd": 70.27, "net_value_each_usd": 86.55, "hours_returned_each": 0.617, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour to draft a transmittal letter and comments from the findings list; review is a read-through against the findings.", "stays_with_professional": "The partner signs and sends the letter.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "finance", "role_key": "fin_senior_accountant", "role_title": "Senior accountant / CPA", "task_key": "fin_senior_workpaper_summary", "task_name": "Workpaper summary memo for partner review", "task_type": "long_doc_summary", "per_fte_month": 3, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 10, "existing_review_by": "fin_cpa_partner", "redo_chance": 0.1, "recipe": "3 document intakes (one per file) + 1 drafted document", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 156.82, "cost_by_hand_usd": 235.24, "cost_with_prest0n_usd": 101.93, "net_value_each_usd": 133.31, "hours_returned_each": 0.933, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 90 minutes to write a summary memo from a 150-page binder; review spot-checks references and key points.", "stays_with_professional": "The senior and partner decide whether the work supports the report.", "prest0n_minutes": 2.8, "prest0n_minutes_p90": 9.03 }, { "industry": "finance", "role_key": "fin_senior_accountant", "role_title": "Senior accountant / CPA", "task_key": "fin_senior_flux", "task_name": "Flux analysis with draft explanations", "task_type": "report_from_data", "per_fte_month": 5, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 156.82, "cost_by_hand_usd": 235.24, "cost_with_prest0n_usd": 100.48, "net_value_each_usd": 134.76, "hours_returned_each": 0.933, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 90 minutes to build the comparison and write explanations for a small client; review checks figures against the export.", "stays_with_professional": "The senior confirms explanations with the client and decides what goes to the client.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_senior_accountant", "role_title": "Senior accountant / CPA", "task_key": "fin_senior_fixed_assets", "task_name": "Fixed-asset and depreciation roll-forward", "task_type": "spreadsheet_model", "per_fte_month": 1.5, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 156.82, "cost_by_hand_usd": 313.65, "cost_with_prest0n_usd": 112.67, "net_value_each_usd": 200.98, "hours_returned_each": 1.383, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two hours to roll a small client's schedule forward; review ties totals to the ledger and last year's schedule.", "stays_with_professional": "The CPA decides capitalization and depreciation methods; tax depreciation is computed in the tax software by a person.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_bookkeeper", "role_title": "Staff accountant / bookkeeper", "task_key": "fin_bk_bank_rec", "task_name": "Bank or credit-card reconciliation from exported statements", "task_type": "reconciliation", "per_fte_month": 18, "hours_low": 0.5, "hours_base": 1, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 5, "existing_review_by": "fin_senior_accountant", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 105.16, "cost_by_hand_usd": 105.16, "cost_with_prest0n_usd": 41.71, "net_value_each_usd": 63.45, "hours_returned_each": 0.7, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-APQC-BANKREC-2026 F-XERO-BANKREC-2026", "assumption_note": "APQC puts one bank reconciliation at 2.6 hours for top performers and 4 hours at the median (larger organizations); Xero says 15-30 minutes with bank feeds. One hour is used, for small-business accounts still reconciled from statements.", "stays_with_professional": "The bookkeeper resolves exceptions and records adjustments in QuickBooks or Xero; Prest0n does not post entries to the ledger. The senior's existing review continues.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "finance", "role_key": "fin_bookkeeper", "role_title": "Staff accountant / bookkeeper", "task_key": "fin_bk_categorize_import", "task_name": "Transaction categorization into an import-ready file", "task_type": "spreadsheet_model", "per_fte_month": 12, "hours_low": 0.5, "hours_base": 1, "hours_high": 2.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 105.16, "cost_by_hand_usd": 105.16, "cost_with_prest0n_usd": 49.26, "net_value_each_usd": 55.9, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour a client a month to code the 100-200 transactions that bank rules miss; review samples entries and checks every flagged item.", "stays_with_professional": "The bookkeeper imports the file and posts it in QuickBooks or Xero after checking flagged items; Prest0n does not post to the ledger.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_bookkeeper", "role_title": "Staff accountant / bookkeeper", "task_key": "fin_bk_ap_extraction", "task_name": "Vendor-invoice extraction into an import-ready bill file (batch of 10)", "task_type": "data_extraction_batch", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 105.16, "cost_by_hand_usd": 105.16, "cost_with_prest0n_usd": 53.26, "net_value_each_usd": 51.9, "hours_returned_each": 0.783, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-APQC-AP-STAMPLI", "assumption_note": "APQC data reported by Stampli shows about 6,082 invoices a year per AP employee in nearly manual shops, roughly 18 minutes an invoice end to end; data capture and coding is taken as 6 minutes. At 2 pr0 per invoice file this roughly breaks even on cost; the gain is returned time.", "stays_with_professional": "The bookkeeper approves and imports the bills; payments and ledger posting stay with people.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "finance", "role_key": "fin_bookkeeper", "role_title": "Staff accountant / bookkeeper", "task_key": "fin_bk_vendor_statement_rec", "task_name": "Vendor statement reconciliation against the AP ledger", "task_type": "reconciliation", "per_fte_month": 6, "hours_low": 0.25, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 105.16, "cost_by_hand_usd": 78.87, "cost_with_prest0n_usd": 35.57, "net_value_each_usd": 43.3, "hours_returned_each": 0.508, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 45 minutes for a statement with 20-40 open items; review checks each listed difference.", "stays_with_professional": "The bookkeeper contacts the vendor and records corrections in the ledger.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "finance", "role_key": "fin_bookkeeper", "role_title": "Staff accountant / bookkeeper", "task_key": "fin_bk_ar_reminders", "task_name": "AR reminder emails for overdue invoices (held for approval)", "task_type": "correspondence", "per_fte_month": 6, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 105.16, "cost_by_hand_usd": 52.58, "cost_with_prest0n_usd": 23.06, "net_value_each_usd": 29.52, "hours_returned_each": 0.308, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 30 minutes to work through an aging report and write five to ten polite reminders; review is approving each draft.", "stays_with_professional": "A person approves every email; collection decisions and customer relationships stay with the client.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "finance", "role_key": "fin_bookkeeper", "role_title": "Staff accountant / bookkeeper", "task_key": "fin_bk_close_checklist", "task_name": "Month-end close checklist status for a client", "task_type": "report_from_data", "per_fte_month": 12, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 105.16, "cost_by_hand_usd": 52.58, "cost_with_prest0n_usd": 29.14, "net_value_each_usd": 23.44, "hours_returned_each": 0.333, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-APQC-CLOSE-2018", "assumption_note": "About 30 minutes a client a month to update the checklist and write the status note. At 8 pr0 this roughly breaks even on cost, so its value is a faster, consistent close (APQC's median monthly close is 6.4 calendar days in larger organizations).", "stays_with_professional": "The bookkeeper decides when the books are closed; the senior reviews.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_bookkeeper", "role_title": "Staff accountant / bookkeeper", "task_key": "fin_bk_client_summary", "task_name": "Monthly client financial summary from the closed books", "task_type": "report_from_data", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 105.16, "cost_by_hand_usd": 105.16, "cost_with_prest0n_usd": 48.41, "net_value_each_usd": 56.74, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour to turn closed-month reports into a short client summary; review checks every figure against the exports.", "stays_with_professional": "The bookkeeper or senior sends it and answers the client's questions.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_tax_preparer", "role_title": "Tax preparer", "task_key": "fin_tax_doc_intake", "task_name": "Tax-document intake, indexing and prior-year comparison", "task_type": "intake_summary", "per_fte_month": 25, "hours_low": 0.33, "hours_base": 0.6, "hours_high": 1.25, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "15 document intakes (one per file) + 1 drafted document", "pr0_per_task": 33, "units_cost_usd": 47.89, "doer_cost_per_hour_usd": 109.61, "cost_by_hand_usd": 65.77, "cost_with_prest0n_usd": 69.44, "net_value_each_usd": -3.68, "hours_returned_each": 0.403, "kept_by_hand": "yes", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-IRS-I1040-2025 F-7216-2-REG", "assumption_note": "About 35 minutes to open, name and index a typical client's 15-30 documents and compare them with last year's. For scale, the IRS estimates taxpayers themselves spend 3 hours (nonbusiness) to 10 hours (business) a year on recordkeeping.", "stays_with_professional": "A person enters or imports the data into the tax software and prepares the return; the signing preparer signs it. Return information is used only for preparing the return unless the client has given section 7216 consent.", "prest0n_minutes": 8.88, "prest0n_minutes_p90": 32.37 }, { "industry": "finance", "role_key": "fin_tax_preparer", "role_title": "Tax preparer", "task_key": "fin_tax_missing_docs", "task_name": "Missing-document request to a client (held for approval)", "task_type": "correspondence", "per_fte_month": 15, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "hours", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 109.61, "cost_by_hand_usd": 27.4, "cost_with_prest0n_usd": 11.58, "net_value_each_usd": 15.82, "hours_returned_each": 0.171, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 15 minutes to work out what is missing and write a clear request; review is approving the draft. About 60% of returns need one.", "stays_with_professional": "The preparer approves the email and follows up by phone where needed.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "finance", "role_key": "fin_tax_preparer", "role_title": "Tax preparer", "task_key": "fin_tax_notice_response", "task_name": "IRS or state notice response letter", "task_type": "draft_complex", "per_fte_month": 4, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "fin_cpa_partner", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 109.61, "cost_by_hand_usd": 219.22, "cost_with_prest0n_usd": 123.37, "net_value_each_usd": 95.85, "hours_returned_each": 1.033, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two hours to compare the notice with the return, gather support and write the letter; review at 25% checks the figures and the position taken.", "stays_with_professional": "The CPA, enrolled agent or attorney decides the position, signs as the client's authorized representative and sends the response; Prest0n does not submit anything on IRS or state portals.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "finance", "role_key": "fin_tax_preparer", "role_title": "Tax preparer", "task_key": "fin_tax_research_lookup", "task_name": "Quick tax research answer with citations", "task_type": "regulatory_lookup", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 109.61, "cost_by_hand_usd": 109.61, "cost_with_prest0n_usd": 50.4, "net_value_each_usd": 59.21, "hours_returned_each": 0.567, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour to research and write up a narrow question; review verifies the three to five cited sections.", "stays_with_professional": "The preparer or reviewer decides how the rule applies to the client.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "finance", "role_key": "fin_tax_preparer", "role_title": "Tax preparer", "task_key": "fin_tax_review_summary", "task_name": "Return review summary for the reviewer", "task_type": "report_from_data", "per_fte_month": 10, "hours_low": 0.33, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 109.61, "cost_by_hand_usd": 82.21, "cost_with_prest0n_usd": 34.44, "net_value_each_usd": 47.76, "hours_returned_each": 0.542, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 45 minutes to write a review summary for a complex return; used on about 40% of individual returns.", "stays_with_professional": "The reviewer reviews the return in the tax software; the signing preparer signs.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_tax_preparer", "role_title": "Tax preparer", "task_key": "fin_tax_k1_extraction", "task_name": "K-1 and brokerage-form data into an input worksheet (batch of 10)", "task_type": "data_extraction_batch", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 109.61, "cost_by_hand_usd": 164.41, "cost_with_prest0n_usd": 69.75, "net_value_each_usd": 94.66, "hours_returned_each": 1.142, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 9 minutes a form, including footnote statements, to key K-1 and broker data; a batch is needed for about 15% of individual returns.", "stays_with_professional": "A person enters or imports the data into the tax software and ties it out; the signing preparer signs.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "finance", "role_key": "fin_tax_preparer", "role_title": "Tax preparer", "task_key": "fin_tax_business_tb", "task_name": "Business-return trial balance and book-to-tax schedule", "task_type": "spreadsheet_model", "per_fte_month": 6, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 25, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "fin_senior_accountant", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 109.61, "cost_by_hand_usd": 219.22, "cost_with_prest0n_usd": 92.69, "net_value_each_usd": 126.53, "hours_returned_each": 1.3, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two hours to map a small business's trial balance to return lines and schedule the common book-to-tax differences; review ties totals to the export.", "stays_with_professional": "A person enters the return in the tax software and decides tax positions; the partner reviews and the signing preparer signs.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_client_admin", "role_title": "Client service / office administrator", "task_key": "fin_admin_scheduling", "task_name": "Schedule client meetings and tax appointments", "task_type": "scheduling", "per_fte_month": 40, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 2, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 103.73, "cost_by_hand_usd": 25.93, "cost_with_prest0n_usd": 9.39, "net_value_each_usd": 16.55, "hours_returned_each": 0.188, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Back-and-forth scheduling typically takes 10-30 minutes of hands-on time per meeting.", "stays_with_professional": "The administrator approves each email; the professionals own their calendars.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "finance", "role_key": "fin_client_admin", "role_title": "Client service / office administrator", "task_key": "fin_admin_doc_routine", "task_name": "Document-collection Routine with reminder drafts", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 3, "hours_base": 5, "hours_high": 10, "elapsed_by_hand": "hours", "brief_min": 20, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 103.73, "cost_by_hand_usd": 518.67, "cost_with_prest0n_usd": 196.17, "net_value_each_usd": 322.5, "hours_returned_each": 3.417, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "About five hours a month, averaged over the year, of checking folders and writing reminders, concentrated in January to April and September; review is approving the drafts.", "stays_with_professional": "The administrator approves each reminder; preparers decide when to escalate.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "finance", "role_key": "fin_client_admin", "role_title": "Client service / office administrator", "task_key": "fin_admin_engagement_packets", "task_name": "Annual engagement-letter packets for 10 returning clients", "task_type": "draft_from_template", "per_fte_month": 3, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 10 drafted documents + 2 task turns", "pr0_per_task": 34, "units_cost_usd": 49.34, "doer_cost_per_hour_usd": 103.73, "cost_by_hand_usd": 259.34, "cost_with_prest0n_usd": 105.53, "net_value_each_usd": 153.81, "hours_returned_each": 1.958, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-7216-3-REG F-IRS-7216-CENTER", "assumption_note": "About 15 minutes a packet to update names, fees and dates and assemble the attachments; review checks merge fields and fees on each.", "stays_with_professional": "The partner approves scope and fees; a person sends the packets for e-signature and clients sign. Section 7216 consents follow Rev. Proc. 2013-14 wording and are signed before return information is used beyond preparing the return.", "prest0n_minutes": 14.36, "prest0n_minutes_p90": 45.91 }, { "industry": "finance", "role_key": "fin_client_admin", "role_title": "Client service / office administrator", "task_key": "fin_admin_inbox", "task_name": "Shared-inbox triage with drafted replies", "task_type": "inbox_triage", "per_fte_month": 18, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 103.73, "cost_by_hand_usd": 103.73, "cost_with_prest0n_usd": 39.83, "net_value_each_usd": 63.91, "hours_returned_each": 0.7, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour a day of reading, routing and answering routine client email on 18 of about 21 working days; review is approving drafted replies.", "stays_with_professional": "The administrator approves every reply and routes technical questions to the professionals.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "finance", "role_key": "fin_client_admin", "role_title": "Client service / office administrator", "task_key": "fin_admin_onboarding_packet", "task_name": "New-client onboarding packet", "task_type": "draft_from_template", "per_fte_month": 5, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 103.73, "cost_by_hand_usd": 77.8, "cost_with_prest0n_usd": 33.07, "net_value_each_usd": 44.73, "hours_returned_each": 0.529, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 45 minutes to tailor and assemble the packet; review is a read-through.", "stays_with_professional": "A person sends the packet and sets up the client's portal access.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "finance", "role_key": "fin_client_admin", "role_title": "Client service / office administrator", "task_key": "fin_admin_intake_summary", "task_name": "New-client intake summary", "task_type": "intake_summary", "per_fte_month": 5, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 103.73, "cost_by_hand_usd": 51.87, "cost_with_prest0n_usd": 24.85, "net_value_each_usd": 27.01, "hours_returned_each": 0.358, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 30 minutes to read the inquiry and attachments and write a summary for the partner.", "stays_with_professional": "The partner decides whether to take the client.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "finance", "role_key": "fin_client_admin", "role_title": "Client service / office administrator", "task_key": "fin_admin_prebill", "task_name": "Monthly pre-bill for one partner's clients", "task_type": "invoice_prebill", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 15, "existing_review_by": "fin_cpa_partner", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 2 task turns", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 103.73, "cost_by_hand_usd": 207.47, "cost_with_prest0n_usd": 59.4, "net_value_each_usd": 148.07, "hours_returned_each": 1.483, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two hours a month per partner's client list to assemble and check pre-bills; review is the billing owner's check.", "stays_with_professional": "The partner approves write-downs and final invoices; a person sends them.", "prest0n_minutes": 1.58, "prest0n_minutes_p90": 14.01 }, { "industry": "finance", "role_key": "fin_client_admin", "role_title": "Client service / office administrator", "task_key": "fin_admin_client_faq", "task_name": "Client FAQ or tax-season instructions page", "task_type": "knowledge_article", "per_fte_month": 0.5, "hours_low": 1, "hours_base": 2, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 drafted document + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 103.73, "cost_by_hand_usd": 207.47, "cost_with_prest0n_usd": 50.76, "net_value_each_usd": 156.71, "hours_returned_each": 1.567, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two hours to write a short FAQ; review by the partner who owns the content.", "stays_with_professional": "A partner approves the content; a person posts it.", "prest0n_minutes": 1.81, "prest0n_minutes_p90": 9.22 }, { "industry": "finance", "role_key": "fin_advisor", "role_title": "Financial advisor / wealth manager", "task_key": "fin_adv_meeting_prep", "task_name": "Client review-meeting prep packet", "task_type": "meeting_brief", "per_fte_month": 20, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 219.87, "cost_by_hand_usd": 109.94, "cost_with_prest0n_usd": 50.85, "net_value_each_usd": 59.09, "hours_returned_each": 0.308, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "A", "source_ids": "F-KITCES-TIME-2019 F-KITCES-AINOTES-2025", "assumption_note": "Kitces Research found lead advisors spend 5.3 hours a week preparing for 8.8 hours of client meetings, about 45 minutes for a typical 1-1.5 hour meeting; the prep packet is taken as 30 minutes of that and the portfolio summary (used for half of meetings) as the rest.", "stays_with_professional": "The advisor runs the meeting and makes every recommendation.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "finance", "role_key": "fin_advisor", "role_title": "Financial advisor / wealth manager", "task_key": "fin_adv_meeting_notes", "task_name": "Meeting notes, action items and follow-up email draft", "task_type": "meeting_notes", "per_fte_month": 20, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 219.87, "cost_by_hand_usd": 109.94, "cost_with_prest0n_usd": 54.89, "net_value_each_usd": 55.04, "hours_returned_each": 0.283, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-KITCES-TIME-2019", "assumption_note": "Kitces Research found 6 hours a week of follow-through client servicing for 8.8 meeting hours; about 30 minutes of that per meeting is writing notes and the follow-up email.", "stays_with_professional": "The advisor confirms the notes, approves the email and keeps records under the firm's books-and-records policy.", "prest0n_minutes": 1.78, "prest0n_minutes_p90": 5.14 }, { "industry": "finance", "role_key": "fin_advisor", "role_title": "Financial advisor / wealth manager", "task_key": "fin_adv_plan_narrative", "task_name": "Financial plan narrative draft from planning-software exports", "task_type": "draft_complex", "per_fte_month": 3, "hours_low": 1.5, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 219.87, "cost_by_hand_usd": 659.62, "cost_with_prest0n_usd": 317.91, "net_value_each_usd": 341.71, "hours_returned_each": 1.633, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "F-KITCES-PLAN-2023", "assumption_note": "Kitces Research (2022 study) found a median of 10 hours to prepare a new plan covering 13 or more planning areas (8-9 hours for narrower plans); writing the narrative is taken as about 3 of those hours. Review at 25% checks figures and wording.", "stays_with_professional": "The advisor decides every recommendation and presents the plan; Prest0n makes no investment recommendations.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "finance", "role_key": "fin_advisor", "role_title": "Financial advisor / wealth manager", "task_key": "fin_adv_portfolio_summary", "task_name": "Portfolio review summary from statements", "task_type": "report_from_data", "per_fte_month": 10, "hours_low": 0.33, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 219.87, "cost_by_hand_usd": 109.94, "cost_with_prest0n_usd": 59.25, "net_value_each_usd": 50.69, "hours_returned_each": 0.283, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-KITCES-TIME-2019", "assumption_note": "Part of the same Kitces Research prep time: 30 minutes to turn performance reports into a one-page summary, used for about half of review meetings, so packet plus summary average about 45 minutes a meeting.", "stays_with_professional": "The advisor interprets performance and decides any change to the portfolio.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_advisor", "role_title": "Financial advisor / wealth manager", "task_key": "fin_adv_commentary", "task_name": "Market commentary draft for compliance review", "task_type": "content_article", "per_fte_month": 1, "hours_low": 2, "hours_base": 3.33, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 219.87, "cost_by_hand_usd": 732.17, "cost_with_prest0n_usd": 320.08, "net_value_each_usd": 412.09, "hours_returned_each": 1.914, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-ORBIT-2026", "assumption_note": "Orbit Media's 2026 survey of 1,042 content marketers puts the average blog post at 3 hours 20 minutes; review is an edit for the advisor's views, accuracy and claims.", "stays_with_professional": "The advisor owns the views; the compliance review and archiving are counted in the compliance officer's tasks.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "finance", "role_key": "fin_advisor", "role_title": "Financial advisor / wealth manager", "task_key": "fin_adv_inbox", "task_name": "Client email triage with drafted replies", "task_type": "inbox_triage", "per_fte_month": 15, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 219.87, "cost_by_hand_usd": 164.9, "cost_with_prest0n_usd": 60.93, "net_value_each_usd": 103.98, "hours_returned_each": 0.512, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-KITCES-TIME-2019", "assumption_note": "About 45 minutes a day on routine client email; with meeting follow-ups this stays within the 6 hours a week of follow-through client servicing Kitces Research measured. Trade instructions and requests for advice are left for the advisor.", "stays_with_professional": "The advisor approves every reply; trade instructions and advice are handled by people.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "finance", "role_key": "fin_paraplanner", "role_title": "Paraplanner / client service associate", "task_key": "fin_para_household_packet", "task_name": "New-household onboarding paperwork packet", "task_type": "form_worksheet", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 drafted documents + 1 task turn", "pr0_per_task": 14, "units_cost_usd": 20.32, "doer_cost_per_hour_usd": 138.54, "cost_by_hand_usd": 277.08, "cost_with_prest0n_usd": 105.75, "net_value_each_usd": 171.33, "hours_returned_each": 1.383, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 40 minutes an account to fill custodian forms from the data sheet and statements; review is a field-by-field check.", "stays_with_professional": "The paraplanner enters the paperwork on the custodian's platform and the client signs; Prest0n does not submit on custodian portals or send for signature.", "prest0n_minutes": 5.38, "prest0n_minutes_p90": 19.49 }, { "industry": "finance", "role_key": "fin_paraplanner", "role_title": "Paraplanner / client service associate", "task_key": "fin_para_followups", "task_name": "Paperwork follow-up email to a client (held for approval)", "task_type": "correspondence", "per_fte_month": 12, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "hours", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 138.54, "cost_by_hand_usd": 34.64, "cost_with_prest0n_usd": 13.87, "net_value_each_usd": 20.77, "hours_returned_each": 0.171, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 15 minutes to check what is outstanding and write a clear follow-up.", "stays_with_professional": "The paraplanner approves each email and calls where needed.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "finance", "role_key": "fin_paraplanner", "role_title": "Paraplanner / client service associate", "task_key": "fin_para_data_gathering", "task_name": "Statement data gathered into the planning spreadsheet", "task_type": "data_extraction_batch", "per_fte_month": 3, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 138.54, "cost_by_hand_usd": 277.08, "cost_with_prest0n_usd": 90.51, "net_value_each_usd": 186.57, "hours_returned_each": 1.567, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-KITCES-PLAN-2023 F-KITCES-OUTSOURCE-2023", "assumption_note": "Kitces Research puts new-plan preparation at a median of 8-10 hours, and outsourcing providers price data entry separately (for example $60 an hour); two hours for about ten statements is used.", "stays_with_professional": "The paraplanner checks gaps with the client; the advisor uses the data for planning decisions.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "finance", "role_key": "fin_paraplanner", "role_title": "Paraplanner / client service associate", "task_key": "fin_para_crm_updates", "task_name": "CRM updates for a batch of client changes", "task_type": "data_extraction_batch", "per_fte_month": 8, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 138.54, "cost_by_hand_usd": 103.91, "cost_with_prest0n_usd": 43.64, "net_value_each_usd": 60.27, "hours_returned_each": 0.508, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 4-5 minutes per CRM entry typed by hand; review spot-checks the entries.", "stays_with_professional": "The paraplanner checks the entries; account and beneficiary changes are made on the custodian's forms by people.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "finance", "role_key": "fin_paraplanner", "role_title": "Paraplanner / client service associate", "task_key": "fin_para_service_tracking", "task_name": "Weekly service-request status report", "task_type": "report_from_data", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "hours", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 138.54, "cost_by_hand_usd": 138.54, "cost_with_prest0n_usd": 55.48, "net_value_each_usd": 83.06, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour a week to compile the open-request list from two systems.", "stays_with_professional": "The paraplanner works the requests and tells clients about delays.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_paraplanner", "role_title": "Paraplanner / client service associate", "task_key": "fin_para_portal_lookup", "task_name": "Custodian or carrier portal lookup or download", "task_type": "portal_task", "per_fte_month": 15, "hours_low": 0.15, "hours_base": 0.3, "hours_high": 0.6, "elapsed_by_hand": "hours", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 138.54, "cost_by_hand_usd": 41.56, "cost_with_prest0n_usd": 17.75, "net_value_each_usd": 23.82, "hours_returned_each": 0.203, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 15-20 minutes to sign in, find and download one item.", "stays_with_professional": "A person completes sign-in and any one-time code; Prest0n never submits transactions or forms on the portal.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "finance", "role_key": "fin_paraplanner", "role_title": "Paraplanner / client service associate", "task_key": "fin_para_rmd_list", "task_name": "RMD and cash-need tracking list", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 138.54, "cost_by_hand_usd": 277.08, "cost_with_prest0n_usd": 89.85, "net_value_each_usd": 187.23, "hours_returned_each": 1.467, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two hours a month to refresh the list, more in the fourth quarter.", "stays_with_professional": "The paraplanner and advisor arrange each distribution with the client.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_paraplanner", "role_title": "Paraplanner / client service associate", "task_key": "fin_para_service_forms", "task_name": "Service-request form pre-fill", "task_type": "form_worksheet", "per_fte_month": 15, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 0.75, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 138.54, "cost_by_hand_usd": 69.27, "cost_with_prest0n_usd": 34.7, "net_value_each_usd": 34.57, "hours_returned_each": 0.333, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 30 minutes to fill a form with account numbers, amounts, withholding and bank instructions; review is a field-by-field check.", "stays_with_professional": "The client signs and the paraplanner submits on the custodian's platform.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_analyst", "role_title": "Financial analyst (incl. FP&A)", "task_key": "fin_an_model_refresh", "task_name": "Model refresh from new exports", "task_type": "spreadsheet_model", "per_fte_month": 5, "hours_low": 1.5, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 225.48, "cost_by_hand_usd": 676.43, "cost_with_prest0n_usd": 233.92, "net_value_each_usd": 442.5, "hours_returned_each": 2.033, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "F-FPAT-2025", "assumption_note": "The FP&A Trends Survey 2025 (459 respondents) finds 46% of FP&A time goes to collecting and validating data, 50% in spreadsheet-reliant teams; three hours of a refresh is that kind of work.", "stays_with_professional": "The analyst checks the model's logic and conclusions.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_analyst", "role_title": "Financial analyst (incl. FP&A)", "task_key": "fin_an_variance_memo", "task_name": "Variance analysis memo", "task_type": "report_from_data", "per_fte_month": 3, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 225.48, "cost_by_hand_usd": 450.95, "cost_with_prest0n_usd": 188.23, "net_value_each_usd": 262.72, "hours_returned_each": 1.217, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-FPAT-2025", "assumption_note": "About two hours to compute variances and write first-draft explanations; review checks figures against the export.", "stays_with_professional": "The analyst confirms the causes with the people involved.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_analyst", "role_title": "Financial analyst (incl. FP&A)", "task_key": "fin_an_research_memo", "task_name": "Company or industry research memo (first pass)", "task_type": "research_memo", "per_fte_month": 2, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 20, "existing_review_by": "fin_advisor", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 225.48, "cost_by_hand_usd": 1127.38, "cost_with_prest0n_usd": 409.09, "net_value_each_usd": 718.28, "hours_returned_each": 3.25, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "Five hours for a first-pass memo; review is a citation check of about 10 sources (30 + 3 x 10 minutes).", "stays_with_professional": "The analyst verifies every figure; investment decisions stay with the advisor or investment committee, and Prest0n makes no recommendations.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "finance", "role_key": "fin_analyst", "role_title": "Financial analyst (incl. FP&A)", "task_key": "fin_an_deck", "task_name": "Client or investment-committee slide deck", "task_type": "slide_deck", "per_fte_month": 2, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 225.48, "cost_by_hand_usd": 901.9, "cost_with_prest0n_usd": 375.27, "net_value_each_usd": 526.63, "hours_returned_each": 2.4, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About four hours for a 10-15 slide deck from existing material; review is a content and design pass.", "stays_with_professional": "The analyst and advisor decide the message; compliance approves client-facing material.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "finance", "role_key": "fin_analyst", "role_title": "Financial analyst (incl. FP&A)", "task_key": "fin_an_filing_summary", "task_name": "10-K or 10-Q summary", "task_type": "long_doc_summary", "per_fte_month": 4, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 5, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 document intakes (one per file) + 1 drafted document", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 225.48, "cost_by_hand_usd": 563.69, "cost_with_prest0n_usd": 200.96, "net_value_each_usd": 362.73, "hours_returned_each": 1.667, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "F-DYER-10K-2016", "assumption_note": "The median 10-K grew to over 49,000 words by 2013 (Dyer, Lang and Stice-Lawrence), roughly 3-4 hours of reading at professional pace before any writing; 10-Qs are shorter, so 2.5 hours is used as a blend.", "stays_with_professional": "The analyst verifies figures against the filing and decides what matters.", "prest0n_minutes": 2.8, "prest0n_minutes_p90": 9.03 }, { "industry": "finance", "role_key": "fin_analyst", "role_title": "Financial analyst (incl. FP&A)", "task_key": "fin_an_comps", "task_name": "Comparable-company or peer table", "task_type": "spreadsheet_model", "per_fte_month": 2, "hours_low": 1.5, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 225.48, "cost_by_hand_usd": 676.43, "cost_with_prest0n_usd": 233.92, "net_value_each_usd": 442.5, "hours_returned_each": 2.033, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About three hours to gather and normalize figures for 8-12 peers; review ties a sample of figures to sources.", "stays_with_professional": "The analyst chooses the peer set and draws conclusions.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_compliance", "role_title": "Compliance officer", "task_key": "fin_cco_marketing_review", "task_name": "Marketing-piece review: issues list against the SEC Marketing Rule", "task_type": "contract_issues_list", "per_fte_month": 15, "hours_low": 0.5, "hours_base": 1, "hours_high": 3, "elapsed_by_hand": "3-5 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 186.71, "cost_by_hand_usd": 186.71, "cost_with_prest0n_usd": 92.73, "net_value_each_usd": 93.99, "hours_returned_each": 0.55, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-PERSADO-2025 F-SAIFR-2023 F-FINRA-2210 F-SEC-204-2", "assumption_note": "Persado estimates about half an hour of reviewer time per exchange and about six exchanges (3 hours) per piece at banks; Saifr's survey found compliance teams take about six days per piece. One hour is used for a first round at an RIA.", "stays_with_professional": "The compliance officer decides; a registered principal approves retail communications where FINRA Rule 2210 applies, and the firm keeps a copy of each advertisement for five years (Rule 204-2).", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "finance", "role_key": "fin_compliance", "role_title": "Compliance officer", "task_key": "fin_cco_reg_watch", "task_name": "Regulatory change watch Routine with weekly digest", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 3, "hours_base": 6, "hours_high": 10, "elapsed_by_hand": "hours", "brief_min": 20, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 186.71, "cost_by_hand_usd": 1120.29, "cost_with_prest0n_usd": 336.89, "net_value_each_usd": 783.4, "hours_returned_each": 4.367, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour and a half a week reading releases and newsletters; review is reading the flagged items.", "stays_with_professional": "The compliance officer decides what a change requires of the firm.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "finance", "role_key": "fin_compliance", "role_title": "Compliance officer", "task_key": "fin_cco_policy_draft", "task_name": "Policy and procedure section draft", "task_type": "policy_sop", "per_fte_month": 1.5, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 186.71, "cost_by_hand_usd": 746.86, "cost_with_prest0n_usd": 358.48, "net_value_each_usd": 388.38, "hours_returned_each": 2.15, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-SEC-2064-7-2022 F-STB-REGSP-2024 F-SEC-REGSP-2024", "assumption_note": "About four hours to draft a manual section from the rule and current procedures; for scale, the SEC estimates about 90 hours a year per adviser for its compliance-program rule as a whole.", "stays_with_professional": "The compliance officer tailors and adopts the policy; firm leadership approves.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "finance", "role_key": "fin_compliance", "role_title": "Compliance officer", "task_key": "fin_cco_annual_review", "task_name": "Annual compliance review evidence for one policy area", "task_type": "batch_doc_review", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 50, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "25 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 55, "units_cost_usd": 79.81, "doer_cost_per_hour_usd": 186.71, "cost_by_hand_usd": 746.86, "cost_with_prest0n_usd": 356.77, "net_value_each_usd": 390.09, "hours_returned_each": 2.517, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "F-SEC-2064-7-2022", "assumption_note": "The SEC estimates about 90 hours a year per adviser for rule 206(4)-7; about half is taken as the annual review, or 4 hours for each of 12 policy areas.", "stays_with_professional": "The compliance officer conducts the review, reaches conclusions and reports to leadership.", "prest0n_minutes": 15.01, "prest0n_minutes_p90": 63.88 }, { "industry": "finance", "role_key": "fin_compliance", "role_title": "Compliance officer", "task_key": "fin_cco_coe_tracking", "task_name": "Code-of-ethics reports and attestation tracking", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 186.71, "cost_by_hand_usd": 373.43, "cost_with_prest0n_usd": 111.19, "net_value_each_usd": 262.24, "hours_returned_each": 1.467, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-SEC-204A1-2025", "assumption_note": "The SEC estimates about 91 hours a year per adviser for its code-of-ethics rule across reporting and review; two hours a month of tracking and reminders is used.", "stays_with_professional": "The compliance officer reviews each report for violations and decides on follow-up.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_compliance", "role_title": "Compliance officer", "task_key": "fin_cco_vendor_dd", "task_name": "Service-provider due-diligence summary", "task_type": "long_doc_summary", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 document intakes (one per file) + 1 drafted document", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 186.71, "cost_by_hand_usd": 466.79, "cost_with_prest0n_usd": 168.66, "net_value_each_usd": 298.13, "hours_returned_each": 1.667, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "F-STB-REGSP-2024 F-SIDLEY-REGSP-2026 F-SEC-REGSP-2024", "assumption_note": "About two and a half hours to read a provider's package and write the summary. Amended Regulation S-P requires oversight of service providers, including due diligence and monitoring, with provider notice within 72 hours of a breach.", "stays_with_professional": "The compliance officer decides whether the provider's safeguards and contract terms are acceptable.", "prest0n_minutes": 2.8, "prest0n_minutes_p90": 9.03 }, { "industry": "finance", "role_key": "fin_compliance", "role_title": "Compliance officer", "task_key": "fin_cco_ecomm_review", "task_name": "Periodic e-communications sample review", "task_type": "batch_doc_review", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 186.71, "cost_by_hand_usd": 373.43, "cost_with_prest0n_usd": 159.32, "net_value_each_usd": 214.11, "hours_returned_each": 1.217, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About two hours to read and log a 25-message sample; review covers every flagged item and a few unflagged ones.", "stays_with_professional": "The compliance officer decides what needs follow-up.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "finance", "role_key": "fin_compliance", "role_title": "Compliance officer", "task_key": "fin_cco_adv_update", "task_name": "Form ADV Part 2A brochure annual-update draft", "task_type": "draft_complex", "per_fte_month": 0.1, "hours_low": 4, "hours_base": 8, "hours_high": 16, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 120, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 186.71, "cost_by_hand_usd": 1493.72, "cost_with_prest0n_usd": 661.58, "net_value_each_usd": 832.14, "hours_returned_each": 4.55, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About a day to update the brochure each year (frequency 0.1 a month covers the annual update and an occasional interim amendment); review is a full read by the compliance officer.", "stays_with_professional": "The compliance officer finalizes the brochure and files it through IARD; Prest0n does not file.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "finance", "role_key": "fin_ih_controller", "role_title": "Controller / finance manager", "task_key": "fin_ih_ctl_close_pack", "task_name": "Month-end close review pack for the controller's sign-off", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 302.28, "cost_by_hand_usd": 604.55, "cost_with_prest0n_usd": 198.01, "net_value_each_usd": 406.54, "hours_returned_each": 1.383, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 2 hours a month to pull the close workbooks and notes into one review pack by hand (our estimate; no neutral time study found). Review checks the pack against the close checklist.", "stays_with_professional": "The controller reviews the close and signs it off; Prest0n approves nothing and posts no entries.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_ih_controller", "role_title": "Controller / finance manager", "task_key": "fin_ih_ctl_board_deck", "task_name": "Quarterly board finance section", "task_type": "slide_deck", "per_fte_month": 0.2, "hours_low": 6, "hours_base": 12, "hours_high": 24, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 302.28, "cost_by_hand_usd": 3627.31, "cost_with_prest0n_usd": 936.45, "net_value_each_usd": 2690.86, "hours_returned_each": 8.95, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "F-LIMELIGHT-2026", "assumption_note": "We assume 12 hours to draft the finance section by hand; a board-reporting software vendor says board reporting can take finance teams hundreds of hours (no method given, so weak evidence). Review is a 60-minute content pass.", "stays_with_professional": "The controller and CFO decide the message, finish the slides and present to the board.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "finance", "role_key": "fin_ih_controller", "role_title": "Controller / finance manager", "task_key": "fin_ih_ctl_policy", "task_name": "Accounting policy or procedure draft", "task_type": "policy_sop", "per_fte_month": 1, "hours_low": 2, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "1-2 weeks", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 302.28, "cost_by_hand_usd": 906.83, "cost_with_prest0n_usd": 305.26, "net_value_each_usd": 601.57, "hours_returned_each": 2.033, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-CLICKUP-SOP-2026", "assumption_note": "A how-to guide puts a straightforward procedure at 2-4 hours to draft; we use 3 hours. Review is a 30-minute edit.", "stays_with_professional": "The controller tailors and approves the policy; the CFO or the audit committee adopts it where the company requires.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "finance", "role_key": "fin_ih_controller", "role_title": "Controller / finance manager", "task_key": "fin_ih_ctl_research_memo", "task_name": "Technical accounting position memo", "task_type": "research_memo", "per_fte_month": 0.5, "hours_low": 3, "hours_base": 6, "hours_high": 10, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 302.28, "cost_by_hand_usd": 1813.66, "cost_with_prest0n_usd": 563.65, "net_value_each_usd": 1250.01, "hours_returned_each": 4.183, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 6 hours for a first-pass position memo by hand (our estimate). Review is a citation check of about 5 authorities (30 + 3 x 5 minutes).", "stays_with_professional": "The controller verifies the conclusions against the FASB Accounting Standards Codification, which Prest0n does not search, decides the position and consults the auditors.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "finance", "role_key": "fin_ih_controller", "role_title": "Controller / finance manager", "task_key": "fin_ih_ctl_contract", "task_name": "Finance-terms issues list for a customer or supplier contract", "task_type": "contract_issues_list", "per_fte_month": 2, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 302.28, "cost_by_hand_usd": 453.41, "cost_with_prest0n_usd": 154.81, "net_value_each_usd": 298.61, "hours_returned_each": 1.017, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 90 minutes for a finance read of a 10-20-page contract by hand (our estimate). Review checks each flagged term against the contract.", "stays_with_professional": "The controller decides what to raise, counsel negotiates and authorized people sign; Prest0n never signs.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "finance", "role_key": "fin_ih_controller", "role_title": "Controller / finance manager", "task_key": "fin_ih_ctl_reg_watch", "task_name": "Accounting, SEC and tax change watch Routine", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "same day", "brief_min": 15, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 302.28, "cost_by_hand_usd": 1209.1, "cost_with_prest0n_usd": 319.09, "net_value_each_usd": 890.02, "hours_returned_each": 3.05, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour a week reading releases and newsletters by hand (our estimate); review is reading the flagged items.", "stays_with_professional": "The controller decides what each change requires of the company.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "finance", "role_key": "fin_ih_controller", "role_title": "Controller / finance manager", "task_key": "fin_ih_ctl_inbox", "task_name": "Controller inbox triage with bank-change requests routed for callback", "task_type": "inbox_triage", "per_fte_month": 8, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 302.28, "cost_by_hand_usd": 302.28, "cost_with_prest0n_usd": 84.28, "net_value_each_usd": 218, "hours_returned_each": 0.75, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-MGI-2012 F-IC3-2025", "assumption_note": "Managers and professionals spend about 28% of the workweek on email (McKinsey Global Institute, 2012); we assume an hour a day of sorting and routine replies on 8 days a month. Review is approving drafted replies. Business email compromise cost U.S. victims about $3.05 billion in 2025 (FBI IC3), so bank-change and urgent-payment requests are routed to a person, never acted on.", "stays_with_professional": "The controller approves every reply; a person confirms any bank-change or urgent-payment request by phone at a number already on file before anything changes.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "finance", "role_key": "fin_ih_controller", "role_title": "Controller / finance manager", "task_key": "fin_ih_ctl_audit_status", "task_name": "Audit request status and follow-up drafts", "task_type": "report_from_data", "per_fte_month": 0.5, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 302.28, "cost_by_hand_usd": 302.28, "cost_with_prest0n_usd": 107.33, "net_value_each_usd": 194.95, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour per update by hand (our estimate). Review checks the tracker against the request list.", "stays_with_professional": "The controller approves each follow-up and decides what goes to the auditors.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_ih_controller", "role_title": "Controller / finance manager", "task_key": "fin_ih_ctl_meeting_notes", "task_name": "Finance meeting notes and action items", "task_type": "meeting_notes", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 302.28, "cost_by_hand_usd": 226.71, "cost_with_prest0n_usd": 80.31, "net_value_each_usd": 146.4, "hours_returned_each": 0.508, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 45 minutes to write up notes and actions by hand (our estimate). Review is confirming the action items.", "stays_with_professional": "Attendees confirm the notes and action items; recording a meeting needs the participants' consent where state law requires it.", "prest0n_minutes": 1.78, "prest0n_minutes_p90": 5.14 }, { "industry": "finance", "role_key": "fin_ih_accountant", "role_title": "Corporate accountant (staff or senior)", "task_key": "fin_ih_acct_bank_rec", "task_name": "Bank or card reconciliation, one account-month", "task_type": "reconciliation", "per_fte_month": 5, "hours_low": 0.75, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 173.55, "cost_by_hand_usd": 347.11, "cost_with_prest0n_usd": 94.04, "net_value_each_usd": 253.07, "hours_returned_each": 1.517, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "A", "source_ids": "F-APQC-BANKREC-2026 F-XERO-BANKREC-2026", "assumption_note": "APQC puts one bank reconciliation at 4 hours at the median and 2.6 hours for top performers; Xero says 15-30 minutes with bank feeds. We use 2 hours because most of the company's accounts have feeds. Review covers exceptions and the tie-out.", "stays_with_professional": "The accountant decides and posts any adjusting entry and the controller signs off; Prest0n never posts journal entries.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "finance", "role_key": "fin_ih_accountant", "role_title": "Corporate accountant (staff or senior)", "task_key": "fin_ih_acct_accruals", "task_name": "Accrual and prepaid schedules for one entity", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 173.55, "cost_by_hand_usd": 520.66, "cost_with_prest0n_usd": 154.81, "net_value_each_usd": 365.86, "hours_returned_each": 2.2, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 3 hours an entity a month to update the schedules by hand (our estimate; no neutral survey found). Review ties totals to the ledger and checks each new accrual.", "stays_with_professional": "The accountant decides the entries and posts them, and the controller reviews; Prest0n never posts journal entries.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_ih_accountant", "role_title": "Corporate accountant (staff or senior)", "task_key": "fin_ih_acct_flux", "task_name": "Flux analysis with draft explanations for one entity", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 25, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 173.55, "cost_by_hand_usd": 520.66, "cost_with_prest0n_usd": 176.49, "net_value_each_usd": 344.18, "hours_returned_each": 2.05, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-FPAT-2025", "assumption_note": "About 3 hours an entity a month by hand (our estimate); FP&A Trends finds 46% of FP&A time goes to collecting and validating data (2025). Review checks figures against the export and confirms each explanation.", "stays_with_professional": "The accountant confirms the explanations with budget owners and the controller signs off.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_ih_accountant", "role_title": "Corporate accountant (staff or senior)", "task_key": "fin_ih_acct_close_routine", "task_name": "Close-status Routine each morning of the close", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "same day", "brief_min": 10, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "8 Routine runs", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 173.55, "cost_by_hand_usd": 520.66, "cost_with_prest0n_usd": 109.96, "net_value_each_usd": 410.71, "hours_returned_each": 2.433, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "F-VENA-CLOSE-2026", "assumption_note": "Chasing and collating close status takes about 3 hours an entity a month by hand (our estimate). Vena's 2026 survey of 624 finance teams found an average close of 6.2 business days, 4.7 for a single entity and 8.3 for more than 10. Review is reading each morning's status.", "stays_with_professional": "Task owners update the checklist and the controller declares the close; Prest0n changes no figures.", "prest0n_minutes": 30.57, "prest0n_minutes_p90": 57.92 }, { "industry": "finance", "role_key": "fin_ih_accountant", "role_title": "Corporate accountant (staff or senior)", "task_key": "fin_ih_acct_pbc", "task_name": "Support for 25 auditor requests, indexed and tied to the ledger", "task_type": "batch_doc_review", "per_fte_month": 0.5, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "25 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 55, "units_cost_usd": 79.81, "doer_cost_per_hour_usd": 173.55, "cost_by_hand_usd": 694.22, "cost_with_prest0n_usd": 250.47, "net_value_each_usd": 443.74, "hours_returned_each": 3.017, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "F-CFOPARTICEPS-2026", "assumption_note": "A practitioner guide puts audit preparation at 40-80 hours across finance and operations in the 60-90 days before fieldwork, and 200 or more when records are disorganized; we use 4 hours per 25 requests. Review covers every tie-out and a sample of the support.", "stays_with_professional": "The controller approves what goes to the auditors and a person uploads it to the auditors' portal; Prest0n sends nothing to the auditors.", "prest0n_minutes": 15.01, "prest0n_minutes_p90": 63.88 }, { "industry": "finance", "role_key": "fin_ih_accountant", "role_title": "Corporate accountant (staff or senior)", "task_key": "fin_ih_acct_sales_tax", "task_name": "Sales and use tax return worksheet for one state", "task_type": "form_worksheet", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 173.55, "cost_by_hand_usd": 173.55, "cost_with_prest0n_usd": 66.57, "net_value_each_usd": 106.99, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-AVALARA-2021 F-TAXJAR-2026 F-TAXFOUND-2026", "assumption_note": "Vendor estimates put sales-tax compliance at about 163 hours a month for companies with 20-499 employees (Avalara, 2021) and about 70 hours a month with nexus in 46 states (TaxJar); 45 states and the District of Columbia levy a statewide sales tax. We use 1 hour a return for the worksheet. Review is a line-by-line check.", "stays_with_professional": "A person files and pays each return in the state's portal; Prest0n never files or pays.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_ih_accountant", "role_title": "Corporate accountant (staff or senior)", "task_key": "fin_ih_acct_fixed_assets", "task_name": "Fixed-asset roll-forward and book depreciation for one entity", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 173.55, "cost_by_hand_usd": 347.11, "cost_with_prest0n_usd": 122.99, "net_value_each_usd": 224.12, "hours_returned_each": 1.383, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 2 hours an entity a month by hand (our estimate). Review ties totals to the ledger and last month's schedule.", "stays_with_professional": "The controller approves capitalization and the accountant posts depreciation; Prest0n never posts journal entries.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_ih_accountant", "role_title": "Corporate accountant (staff or senior)", "task_key": "fin_ih_acct_intercompany", "task_name": "Intercompany reconciliation for one entity pair", "task_type": "reconciliation", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 173.55, "cost_by_hand_usd": 347.11, "cost_with_prest0n_usd": 96.93, "net_value_each_usd": 250.17, "hours_returned_each": 1.5, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-VENA-CLOSE-2026", "assumption_note": "About 2 hours a pair a month by hand (our estimate); Vena's 2026 survey found the close takes 8.3 business days at companies with more than 10 entities against 4.7 with one. Review covers the differences and the tie-out.", "stays_with_professional": "The accountants agree corrections with the other entity and post the eliminations; Prest0n never posts entries.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "finance", "role_key": "fin_ih_accountant", "role_title": "Corporate accountant (staff or senior)", "task_key": "fin_ih_acct_research_memo", "task_name": "Technical accounting research memo", "task_type": "research_memo", "per_fte_month": 0.25, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 173.55, "cost_by_hand_usd": 867.77, "cost_with_prest0n_usd": 303.77, "net_value_each_usd": 564, "hours_returned_each": 3.333, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 5 hours for a first-pass memo on a narrow question by hand (our estimate). Review is a citation check of about 5 authorities (30 + 3 x 5 minutes).", "stays_with_professional": "The accountant verifies the conclusions against the FASB Accounting Standards Codification, which Prest0n does not search, and the controller decides the accounting.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "finance", "role_key": "fin_ih_fpa", "role_title": "FP&A analyst (in-house)", "task_key": "fin_ih_fpa_bva", "task_name": "Budget-versus-actual pack by department", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 3, "hours_base": 6, "hours_high": 10, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 189.28, "cost_by_hand_usd": 1135.66, "cost_with_prest0n_usd": 303.03, "net_value_each_usd": 832.63, "hours_returned_each": 4.483, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "F-FPAT-2025", "assumption_note": "The FP&A Trends Survey 2025 (459 respondents) finds 46% of FP&A time goes to collecting and validating data; we use 6 hours for a monthly departmental pack covering two entities. Review ties totals and checks each explanation.", "stays_with_professional": "Budget owners confirm the explanations and the FP&A analyst owns the conclusions.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_ih_fpa", "role_title": "FP&A analyst (in-house)", "task_key": "fin_ih_fpa_cash_forecast", "task_name": "Weekly 13-week cash forecast refresh", "task_type": "spreadsheet_model", "per_fte_month": 4, "hours_low": 1.5, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 189.28, "cost_by_hand_usd": 567.83, "cost_with_prest0n_usd": 145.3, "net_value_each_usd": 422.53, "hours_returned_each": 2.317, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "F-CENTIME-2026", "assumption_note": "A cash-management software vendor estimates about 4 hours a week to update a 13-week forecast by hand; we use 3. Review ties opening cash and checks the larger changes.", "stays_with_professional": "The controller and CFO decide borrowing, funding and payment timing; Prest0n moves no money.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_ih_fpa", "role_title": "FP&A analyst (in-house)", "task_key": "fin_ih_fpa_mgmt_deck", "task_name": "Monthly management deck", "task_type": "slide_deck", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 189.28, "cost_by_hand_usd": 757.1, "cost_with_prest0n_usd": 254.26, "net_value_each_usd": 502.84, "hours_returned_each": 2.733, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 4 hours for a 10-15-slide deck from existing material by hand (our estimate). Review is a content pass.", "stays_with_professional": "The FP&A analyst and the CFO edit the message and present it.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "finance", "role_key": "fin_ih_fpa", "role_title": "FP&A analyst (in-house)", "task_key": "fin_ih_fpa_kpi_flash", "task_name": "Weekly KPI flash", "task_type": "report_from_data", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 189.28, "cost_by_hand_usd": 283.91, "cost_with_prest0n_usd": 81.01, "net_value_each_usd": 202.9, "hours_returned_each": 1.133, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 90 minutes a week to pull the exports and write the flash by hand (our estimate). Review checks the figures against the exports.", "stays_with_professional": "The FP&A analyst checks the figures and decides what is highlighted.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_ih_fpa", "role_title": "FP&A analyst (in-house)", "task_key": "fin_ih_fpa_budget_wb", "task_name": "Department budget workbook prefilled", "task_type": "spreadsheet_model", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 189.28, "cost_by_hand_usd": 189.28, "cost_with_prest0n_usd": 75.9, "net_value_each_usd": 113.38, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "F-APQC-BUDGET-2017 F-APQC-BUDGET-2021", "assumption_note": "APQC puts the annual budget cycle at 32 days at the median (2,617 organizations) with a median of five budget versions; we assume about an hour to prefill and check one department's version by hand. Review ties the prefilled actuals.", "stays_with_professional": "Department heads own their numbers and the CFO approves the budget.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_ih_fpa", "role_title": "FP&A analyst (in-house)", "task_key": "fin_ih_fpa_variance_memo", "task_name": "Ad-hoc variance memo", "task_type": "report_from_data", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 189.28, "cost_by_hand_usd": 378.55, "cost_with_prest0n_usd": 128.33, "net_value_each_usd": 250.22, "hours_returned_each": 1.383, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 2 hours to compute and explain a variance by hand (our estimate). Review checks the figures against the export.", "stays_with_professional": "The FP&A analyst confirms the causes with the people involved.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_ih_fpa", "role_title": "FP&A analyst (in-house)", "task_key": "fin_ih_fpa_vendor_cmp", "task_name": "Software renewal or vendor comparison", "task_type": "vendor_comparison", "per_fte_month": 0.5, "hours_low": 1.5, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 task turns + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 189.28, "cost_by_hand_usd": 567.83, "cost_with_prest0n_usd": 145.81, "net_value_each_usd": 422.02, "hours_returned_each": 2.283, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 3 hours to gather terms and build the comparison by hand (our estimate). Review verifies prices and terms.", "stays_with_professional": "Prices and terms are confirmed with the vendors, the budget owner and the controller decide, and authorized people sign.", "prest0n_minutes": 3.42, "prest0n_minutes_p90": 27.32 }, { "industry": "finance", "role_key": "fin_ih_fpa", "role_title": "FP&A analyst (in-house)", "task_key": "fin_ih_fpa_research_memo", "task_name": "Planning-assumption research memo", "task_type": "research_memo", "per_fte_month": 0.5, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 189.28, "cost_by_hand_usd": 946.38, "cost_with_prest0n_usd": 266.88, "net_value_each_usd": 679.5, "hours_returned_each": 3.667, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 5 hours for a cited first-pass memo by hand (our estimate). Review checks the sources and figures (40 minutes).", "stays_with_professional": "The FP&A analyst verifies the sources and decides the assumption.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "finance", "role_key": "fin_ih_fpa", "role_title": "FP&A analyst (in-house)", "task_key": "fin_ih_fpa_meeting_brief", "task_name": "Budget-review meeting brief", "task_type": "meeting_brief", "per_fte_month": 3, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 189.28, "cost_by_hand_usd": 94.64, "cost_with_prest0n_usd": 35.52, "net_value_each_usd": 59.12, "hours_returned_each": 0.358, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 30 minutes to assemble by hand (our estimate); skimming the brief takes about 5.", "stays_with_professional": "The FP&A analyst runs the meeting and decides what to raise.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "finance", "role_key": "fin_ih_ap", "role_title": "Accounts payable specialist", "task_key": "fin_ih_ap_match_exceptions", "task_name": "Invoice match exceptions with cause and next step", "task_type": "reconciliation", "per_fte_month": 4, "hours_low": 1.25, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 document intakes (one per file) + 3 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 268.7, "cost_with_prest0n_usd": 81.13, "net_value_each_usd": 187.57, "hours_returned_each": 1.867, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-ARDENT-EPAY-2025 F-ARDENT-METRICS-2026", "assumption_note": "Ardent Partners measured an 18.4% invoice exception rate in 2025 (19.9% in 2026); we assume about 6 minutes of research per exception by hand, 2.5 hours for about 25. Review is a pass over the causes and next steps. This role's returned hours pass the model's 25% cap, mostly from grade-B capture, inquiry and expense work, so the model trims the grade-C volume it credits here; Prest0n still does the work and its units count.", "stays_with_professional": "Buyers and receivers resolve each exception, the AP specialist releases holds and the controller approves variances over the company's tolerance; Prest0n never approves, posts or pays an invoice.", "prest0n_minutes": 3.12, "prest0n_minutes_p90": 23.93 }, { "industry": "finance", "role_key": "fin_ih_ap", "role_title": "Accounts payable specialist", "task_key": "fin_ih_ap_payment_proposal", "task_name": "Weekly payment proposal with control flags", "task_type": "report_from_data", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 161.22, "cost_with_prest0n_usd": 51.91, "net_value_each_usd": 109.31, "hours_returned_each": 1.125, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-AFP-FRAUD-2025 F-IC3-PIN-2021 F-ARDENT-EPAY-2026 F-NACHA-FM-2026", "assumption_note": "About 90 minutes a week to assemble the proposal and check the flags by hand (our estimate). The flags matter more than the time: vendor imposter fraud hit 45% of organizations in 2024 (AFP), 41% of AP teams saw fraud rise (Ardent, 2026), the FBI advises verifying every payment change at a known telephone number, and since June 2026 Nacha's rules require risk-based checks for ACH payments made under false pretenses. The model's cap for this role trims the grade-C volume it credits (see the exceptions row).", "stays_with_professional": "The controller approves the proposal and an authorized signer releases payments in the bank or AP tool with multi-factor sign-in; Prest0n never schedules, approves or releases a payment and never changes bank details.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_ih_ap", "role_title": "Accounts payable specialist", "task_key": "fin_ih_ap_vendor_setup", "task_name": "New-vendor setup: W-9 request and check, vendor-master row", "task_type": "form_worksheet", "per_fte_month": 10, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 53.74, "cost_with_prest0n_usd": 27.18, "net_value_each_usd": 26.56, "hours_returned_each": 0.342, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-FON-ONBOARD-2019 F-IC3-PIN-2021", "assumption_note": "In a 2019 survey, 53% of companies set up a new vendor in 15 minutes or less and 35% in 15-60 minutes, and 63% collected W-9s by hand; we use 30 minutes for the request, the W-9 check and setup. Review checks the row against the W-9.", "stays_with_professional": "A person confirms the vendor's bank details by phone at a number from an independent source, never one given in the vendor's email, and enters them; the AP specialist runs the sanctions-list screen and a second person approves the vendor. Prest0n never enters or changes bank details.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "finance", "role_key": "fin_ih_ap", "role_title": "Accounts payable specialist", "task_key": "fin_ih_ap_expense_audit", "task_name": "Expense-report audit: 25 reports checked against policy", "task_type": "batch_doc_review", "per_fte_month": 2, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "10 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 25, "units_cost_usd": 36.28, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 268.7, "cost_with_prest0n_usd": 104.35, "net_value_each_usd": 164.35, "hours_returned_each": 1.867, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "F-GBTA-2015", "assumption_note": "GBTA found an expense report takes 20 minutes to complete and $58 to process, and 19% contain errors costing $52 and 18 minutes each to correct (2015); we use 6 minutes a report for the audit check, 2.5 hours for 25. Review covers the exception list and a sample.", "stays_with_professional": "Approvers decide each exception and the AP specialist follows up with employees; reimbursements are approved and paid by people.", "prest0n_minutes": 7.42, "prest0n_minutes_p90": 34.7 }, { "industry": "finance", "role_key": "fin_ih_ap", "role_title": "Accounts payable specialist", "task_key": "fin_ih_ap_vendor_inquiries", "task_name": "Replies to about 5 supplier payment-status inquiries", "task_type": "correspondence", "per_fte_month": 10, "hours_low": 0.42, "hours_base": 0.67, "hours_high": 1.25, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 72.01, "cost_with_prest0n_usd": 25.87, "net_value_each_usd": 46.14, "hours_returned_each": 0.47, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-ARDENT-EPAY-2025", "assumption_note": "Ardent Partners found AP staff spend 21.9% of their time on supplier inquiries (12.8% at best-in-class teams, 2025); we use about 8 minutes per inquiry to look up the status and reply. Review is reading and approving each draft.", "stays_with_professional": "The AP specialist approves each reply and the controller decides payment timing; any request in the thread to change bank details goes to a person for a phone callback.", "prest0n_minutes": 1.61, "prest0n_minutes_p90": 18.09 }, { "industry": "finance", "role_key": "fin_ih_ap", "role_title": "Accounts payable specialist", "task_key": "fin_ih_ap_vendor_stmt_rec", "task_name": "Reconcile 5 vendor statements against the AP aging", "task_type": "reconciliation", "per_fte_month": 3, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "6 document intakes (one per file) + 3 task turns", "pr0_per_task": 15, "units_cost_usd": 21.77, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 134.35, "cost_with_prest0n_usd": 67.45, "net_value_each_usd": 66.9, "hours_returned_each": 0.825, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-BEANCOUNT-VSR-2026", "assumption_note": "A practitioner guide puts a monthly statement check at about 15 minutes per key vendor; five statements is 1.25 hours. Review covers each exception. The model's cap for this role trims the grade-C volume it credits (see the exceptions row).", "stays_with_professional": "The AP specialist contacts vendors and the controller approves any adjustment; Prest0n never posts entries or pays.", "prest0n_minutes": 4.64, "prest0n_minutes_p90": 29.76 }, { "industry": "finance", "role_key": "fin_ih_ap", "role_title": "Accounts payable specialist", "task_key": "fin_ih_ap_1099_prep", "task_name": "1099 vendor list and filing data file for 25 vendors", "task_type": "spreadsheet_model", "per_fte_month": 0.5, "hours_low": 1.5, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 322.44, "cost_with_prest0n_usd": 110.9, "net_value_each_usd": 211.54, "hours_returned_each": 2.117, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "F-IRS-I1099GI-2025 F-IRS-1099-NPRM-2026", "assumption_note": "The IRS estimates 15 minutes per Form 1099-NEC and 24 minutes per 1099-MISC, and the threshold rises to $2,000 for payments made from 2026 (about 19.5 million fewer 1099-NEC forms); we use 3 hours for a 25-vendor batch of review, box mapping and clean-up. Review ties totals to the payment export.", "stays_with_professional": "A person or the company's filing service files the returns and furnishes recipient copies; Prest0n never files. The AP specialist requests missing W-9s.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "finance", "role_key": "fin_ih_ap", "role_title": "Accounts payable specialist", "task_key": "fin_ih_ap_tin_match", "task_name": "IRS TIN Matching for a batch of new vendors", "task_type": "portal_task", "per_fte_month": 1, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 53.74, "cost_with_prest0n_usd": 22.27, "net_value_each_usd": 31.47, "hours_returned_each": 0.333, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-IRS-TINM-2026 F-FON-ONBOARD-2019", "assumption_note": "About 30 minutes to sign in, key about 25 pairs and record the results by hand (our estimate). In a 2019 survey 35% of companies did not use TIN matching and 44% had received IRS CP2100 backup-withholding notices. The model's cap for this role trims the grade-C volume it credits (see the exceptions row).", "stays_with_professional": "A person signs in to IRS e-Services and enters any one-time code; the AP specialist re-requests a W-9 for each mismatch.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "finance", "role_key": "fin_ih_ap", "role_title": "Accounts payable specialist", "task_key": "fin_ih_ap_invoice_capture", "task_name": "Capture 10 emailed vendor invoices into a coded import file", "task_type": "data_extraction_batch", "per_fte_month": 24, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 134.35, "cost_with_prest0n_usd": 62.27, "net_value_each_usd": 72.08, "hours_returned_each": 0.954, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-IDE-2026 F-APQC-AP-STAMPLI F-ARDENT-EPAY-2025", "assumption_note": "Manual extraction runs 6-12 minutes an invoice (vendor benchmark), nearly manual AP shops process about 6,082 invoices per person a year (APQC data) and 51.4% of invoices arrive electronically (Ardent, 2025); we use 7.5 minutes an invoice. This task barely pays at the rate card: 21 pr0 (about $30.55 at the annual rate) per 10 invoices against about $34 of clerk time returned at base hours, and it loses money at the low estimate. Its grade-B volume fills most of this role's 25% cap on returned hours, so the model trims the role's grade-C exception and payment-proposal volume.", "stays_with_professional": "The AP specialist checks totals and a sample of rows and imports the file; approvers approve the invoices and an authorized signer releases payment. Prest0n never posts, approves or pays an invoice.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "finance", "role_key": "fin_ih_ar", "role_title": "Accounts receivable and collections specialist", "task_key": "fin_ih_ar_disputes", "task_name": "Short-payment or dispute summary", "task_type": "intake_summary", "per_fte_month": 8, "hours_low": 0.33, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 80.61, "cost_with_prest0n_usd": 41.51, "net_value_each_usd": 39.1, "hours_returned_each": 0.458, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-VERSAPAY-2023", "assumption_note": "Versapay found 54% of CFOs say AR staff spend more than a quarter of the day on disputes (2023); we assume about 45 minutes to gather the documents and write up a dispute by hand. Review is reading and confirming the summary.", "stays_with_professional": "AR and sales decide credits and write-offs and approve any reply; Prest0n never issues a credit or changes the ledger.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "finance", "role_key": "fin_ih_ar", "role_title": "Accounts receivable and collections specialist", "task_key": "fin_ih_ar_reminders", "task_name": "Past-due reminders for 10 customers", "task_type": "correspondence", "per_fte_month": 6, "hours_low": 0.83, "hours_base": 1.33, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "4 task turns", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 142.95, "cost_with_prest0n_usd": 45.2, "net_value_each_usd": 97.75, "hours_returned_each": 0.964, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-ATRADIUS-US-2026", "assumption_note": "Atradius found 22% of U.S. B2B receivables were paid late (2026); we assume about 8 minutes per reminder to check the account, attach the invoice and write the note. Review is reading and approving each draft.", "stays_with_professional": "The AR specialist approves each reminder; payment plans, credit holds and collection steps stay with staff.", "prest0n_minutes": 2.14, "prest0n_minutes_p90": 24.13 }, { "industry": "finance", "role_key": "fin_ih_ar", "role_title": "Accounts receivable and collections specialist", "task_key": "fin_ih_ar_invoice_drafts", "task_name": "10 customer invoices prepared as an import file", "task_type": "invoice_prebill", "per_fte_month": 12, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 2 task turns", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 107.48, "cost_with_prest0n_usd": 32.67, "net_value_each_usd": 74.81, "hours_returned_each": 0.75, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-APQC-INVOICE-2018", "assumption_note": "APQC's median cost to invoice a customer is a little under $4 an invoice, fully loaded (896 organizations); at a $35.58 loaded clerk rate that is under 7 minutes, so we use 6 minutes an invoice, 1 hour for 10. Review checks each invoice against the export.", "stays_with_professional": "The AR specialist reviews and imports the invoices and sends them; Prest0n sends no invoice.", "prest0n_minutes": 1.58, "prest0n_minutes_p90": 14.01 }, { "industry": "finance", "role_key": "fin_ih_ar", "role_title": "Accounts receivable and collections specialist", "task_key": "fin_ih_ar_cash_app", "task_name": "Cash application prep from 10 remittances", "task_type": "data_extraction_batch", "per_fte_month": 8, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 161.22, "cost_with_prest0n_usd": 77.05, "net_value_each_usd": 84.17, "hours_returned_each": 1.067, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-PEAKFLO-CASHAPP", "assumption_note": "An AR-software vendor's example has an analyst spending 40 hours on 100 remittances a month (24 minutes each); we use 9 minutes each. Like invoice capture, this barely pays at 2 pr0 a file: 21 pr0 (about $30.55) against about $38 of clerk time returned at base hours, and it loses money at the low estimate.", "stays_with_professional": "The AR specialist reviews the matches and posts them in the accounting system; deductions and write-offs are decided by staff. Prest0n never posts to the ledger.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "finance", "role_key": "fin_ih_ar", "role_title": "Accounts receivable and collections specialist", "task_key": "fin_ih_ar_aging", "task_name": "Weekly AR aging summary and collection priorities", "task_type": "report_from_data", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 107.48, "cost_with_prest0n_usd": 45.64, "net_value_each_usd": 61.84, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-APQC-DSO-2018", "assumption_note": "About an hour a week to pull the export and write the summary by hand (our estimate); APQC puts median days sales outstanding at about 36 (2018). Review checks the figures against the export.", "stays_with_professional": "The controller sets collection priorities and approves credit holds and write-offs.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_ih_ar", "role_title": "Accounts receivable and collections specialist", "task_key": "fin_ih_ar_cust_inquiries", "task_name": "Replies to about 5 customer billing requests", "task_type": "correspondence", "per_fte_month": 6, "hours_low": 0.42, "hours_base": 0.67, "hours_high": 1.25, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 72.01, "cost_with_prest0n_usd": 25.87, "net_value_each_usd": 46.14, "hours_returned_each": 0.47, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 8 minutes per request to find the document and reply by hand (our estimate). Review is reading and approving each draft.", "stays_with_professional": "The AR specialist approves each reply; account changes and credits stay with staff.", "prest0n_minutes": 1.61, "prest0n_minutes_p90": 18.09 }, { "industry": "finance", "role_key": "fin_ih_ar", "role_title": "Accounts receivable and collections specialist", "task_key": "fin_ih_ar_credit_review", "task_name": "New-customer credit summary with suggested terms", "task_type": "intake_summary", "per_fte_month": 3, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 107.48, "cost_with_prest0n_usd": 44.19, "net_value_each_usd": 63.29, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour to read the application and references and write the summary by hand (our estimate). Review is reading and confirming it.", "stays_with_professional": "The controller or credit manager sets the credit limit and terms; Prest0n makes no credit decision.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "finance", "role_key": "fin_ih_ar", "role_title": "Accounts receivable and collections specialist", "task_key": "fin_ih_ar_portal_invoices", "task_name": "Enter an invoice in a customer's supplier portal", "task_type": "portal_task", "per_fte_month": 15, "hours_low": 0.1, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 26.87, "cost_with_prest0n_usd": 14.21, "net_value_each_usd": 12.66, "hours_returned_each": 0.158, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 15 minutes to sign in, key the invoice, attach the PDF and check it by hand (our estimate); we assume about 4% of customer invoices go through customers' supplier portals.", "stays_with_professional": "The AR specialist checks the entry and presses submit; a person completes each sign-in and one-time code.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "finance", "role_key": "fin_ih_payroll", "role_title": "Payroll specialist", "task_key": "fin_ih_pay_register", "task_name": "Payroll register review before approval", "task_type": "report_from_data", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 119.63, "cost_by_hand_usd": 179.45, "cost_with_prest0n_usd": 65.44, "net_value_each_usd": 114.01, "hours_returned_each": 1.05, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-EY-PAYROLL-2022", "assumption_note": "EY found one in five payrolls contains errors, at $291 per error on average (508 companies with 250-10,000 employees, 2022); we assume about 90 minutes a run to compare and investigate by hand. Review covers each flag.", "stays_with_professional": "The payroll lead approves the payroll in the provider; Prest0n never approves or submits payroll and never changes employee bank details.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "finance", "role_key": "fin_ih_payroll", "role_title": "Payroll specialist", "task_key": "fin_ih_pay_time_exc", "task_name": "Timecard exceptions list before each pay run", "task_type": "reconciliation", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 119.63, "cost_by_hand_usd": 119.63, "cost_with_prest0n_usd": 46.05, "net_value_each_usd": 73.58, "hours_returned_each": 0.7, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-EY-PAYROLL-2022", "assumption_note": "EY found time-punch errors take about 26 minutes per employee a year to fix (2022); we assume about an hour a run to build the list by hand. Review covers each exception.", "stays_with_professional": "Managers approve hours and corrections; the payroll lead decides what is paid.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "finance", "role_key": "fin_ih_payroll", "role_title": "Payroll specialist", "task_key": "fin_ih_pay_new_hire", "task_name": "New-hire payroll setup sheet", "task_type": "form_worksheet", "per_fte_month": 12, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 119.63, "cost_by_hand_usd": 59.82, "cost_with_prest0n_usd": 25.65, "net_value_each_usd": 34.16, "hours_returned_each": 0.358, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "F-JOLTS-2026-08", "assumption_note": "About 30 minutes per hire by hand (our estimate); hires follow the BLS JOLTS private-industry hires rate of 3.6% of employment a month (August 2026). Review is a field-by-field check.", "stays_with_professional": "The payroll specialist sets up the employee in the payroll system; direct-deposit details are entered and verified by people only.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "finance", "role_key": "fin_ih_payroll", "role_title": "Payroll specialist", "task_key": "fin_ih_pay_gl_recon", "task_name": "Payroll-to-ledger and liability reconciliation for one entity", "task_type": "reconciliation", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 119.63, "cost_by_hand_usd": 239.26, "cost_with_prest0n_usd": 69.97, "net_value_each_usd": 169.29, "hours_returned_each": 1.5, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 2 hours an entity a month by hand (our estimate). Review covers the differences and the tie-out.", "stays_with_professional": "The accountant posts any entry and the controller signs off; Prest0n never posts journal entries.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "finance", "role_key": "fin_ih_payroll", "role_title": "Payroll specialist", "task_key": "fin_ih_pay_inbox", "task_name": "Payroll inbox triage with drafted replies", "task_type": "inbox_triage", "per_fte_month": 8, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 119.63, "cost_by_hand_usd": 119.63, "cost_with_prest0n_usd": 38.61, "net_value_each_usd": 81.02, "hours_returned_each": 0.75, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "F-JELLYVISION-2025", "assumption_note": "A benefits-software vendor estimates 5-6.5 minutes to answer each benefits question; we assume about an hour a day of reading and replying on 8 days a month. Review is approving drafted replies.", "stays_with_professional": "The payroll specialist approves every reply; direct-deposit changes are confirmed by phone at a number on file and entered by a person.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "finance", "role_key": "fin_ih_payroll", "role_title": "Payroll specialist", "task_key": "fin_ih_pay_benefits_recon", "task_name": "Benefits carrier invoice reconciliation", "task_type": "reconciliation", "per_fte_month": 2, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 119.63, "cost_by_hand_usd": 179.45, "cost_with_prest0n_usd": 54.02, "net_value_each_usd": 125.43, "hours_returned_each": 1.133, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 90 minutes a carrier a month by hand (our estimate). Review covers each difference.", "stays_with_professional": "HR resolves differences with the carrier and approves the invoice for payment; Prest0n never pays it.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "finance", "role_key": "fin_ih_payroll", "role_title": "Payroll specialist", "task_key": "fin_ih_pay_tax_notice", "task_name": "Payroll-tax notice response draft", "task_type": "draft_complex", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 119.63, "cost_by_hand_usd": 239.26, "cost_with_prest0n_usd": 103.15, "net_value_each_usd": 136.11, "hours_returned_each": 1.283, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 2 hours to compare the notice with filings and deposits, gather support and write the letter by hand (our estimate). Review checks the figures and the position.", "stays_with_professional": "The payroll lead or the company's tax adviser decides the position, signs and sends the response; Prest0n never files or pays.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "finance", "role_key": "fin_ih_payroll", "role_title": "Payroll specialist", "task_key": "fin_ih_pay_reg_lookup", "task_name": "State payroll rule lookup with citations", "task_type": "regulatory_lookup", "per_fte_month": 2, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 119.63, "cost_by_hand_usd": 119.63, "cost_with_prest0n_usd": 40.79, "net_value_each_usd": 78.85, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About an hour to research and confirm one state rule by hand (our estimate). Review verifies the cited sections.", "stays_with_professional": "The payroll lead verifies the rule and decides how the company applies it, with employment counsel where needed.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "finance", "role_key": "fin_ih_payroll", "role_title": "Payroll specialist", "task_key": "fin_ih_pay_qtr_tieout", "task_name": "Quarterly Form 941 and state unemployment tie-out worksheet", "task_type": "form_worksheet", "per_fte_month": 0.33, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 119.63, "cost_by_hand_usd": 239.26, "cost_with_prest0n_usd": 85.38, "net_value_each_usd": 153.88, "hours_returned_each": 1.383, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 2 hours an entity a quarter by hand (our estimate). Review is a line-by-line check.", "stays_with_professional": "The payroll provider or a person files the returns and the payroll lead resolves differences; Prest0n never files.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "real-estate", "role_key": "re_lead", "role_title": "Broker-owner / team lead", "task_key": "re_lead_dashboard", "task_name": "Weekly pipeline, commission income and lead-source report", "task_type": "report_from_data", "per_fte_month": 4.3, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 255.78, "cost_by_hand_usd": 383.67, "cost_with_prest0n_usd": 101.13, "net_value_each_usd": 282.54, "hours_returned_each": 1.15, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 90 minutes a week to pull the exports, reconcile them and lay out the report by hand (the research's estimate). Review is a 10-minute read. The broker-owner's four listed tasks come to about 12 hours a month because most of the role (selling, recruiting conversations and supervising agents) stays human.", "stays_with_professional": "The broker-owner reads the numbers and makes every business decision.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "real-estate", "role_key": "re_lead", "role_title": "Broker-owner / team lead", "task_key": "re_lead_recruit_batch", "task_name": "Recruiting batch: ten agent prospects researched, with personal notes", "task_type": "prospect_brief", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 3, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "6 task turns + 1 drafted document", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 255.78, "cost_by_hand_usd": 511.57, "cost_with_prest0n_usd": 149.48, "net_value_each_usd": 362.09, "hours_returned_each": 1.467, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-COURTED-2025 R-NAR-FIRMS-2025", "assumption_note": "About 16% of agents switched brokerages in 2025 and 35% of firms were recruiting, which sets the need; we assume 2 hours to research ten prospects and write the notes by hand (the research's estimate). Review is a 15-minute pass over the briefs and notes.", "stays_with_professional": "The broker-owner holds every recruiting conversation and approves each note; outreach follows CAN-SPAM, and any call or text the broker makes needs the prospect's TCPA consent.", "prest0n_minutes": 4.49, "prest0n_minutes_p90": 39.38 }, { "industry": "real-estate", "role_key": "re_lead", "role_title": "Broker-owner / team lead", "task_key": "re_lead_policy", "task_name": "Brokerage policy section: AI use, wire fraud, advertising or social media", "task_type": "policy_sop", "per_fte_month": 0.25, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 weeks", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 255.78, "cost_by_hand_usd": 1023.13, "cost_with_prest0n_usd": 285.89, "net_value_each_usd": 737.24, "hours_returned_each": 2.933, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-CA-DRE-AI-2026", "assumption_note": "We assume 4 hours to draft a policy section by hand (the research's estimate). California's real estate regulator recommends written AI policies, training and records of review (March 2026). Review is a 30-minute edit.", "stays_with_professional": "The broker-owner decides and adopts the policy and trains the agents on it.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "real-estate", "role_key": "re_lead", "role_title": "Broker-owner / team lead", "task_key": "re_lead_research_memo", "task_name": "Local market or regulatory research memo", "task_type": "research_memo", "per_fte_month": 1, "hours_low": 2, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 255.78, "cost_by_hand_usd": 767.35, "cost_with_prest0n_usd": 240.45, "net_value_each_usd": 526.9, "hours_returned_each": 2.117, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "R-NAR-COE-2026", "assumption_note": "We assume 3 hours to research and write a short cited memo by hand (the research's estimate). Review is a 30-minute check of the sources.", "stays_with_professional": "The broker interprets the rules for the brokerage; Prest0n gives no legal advice, and a client with a legal question is referred to a lawyer (the REALTOR Code bars the unauthorized practice of law).", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "real-estate", "role_key": "re_agent", "role_title": "Listing / buyer agent", "task_key": "re_agent_cma", "task_name": "Pre-listing comparative market analysis (CMA) draft", "task_type": "report_from_data", "per_fte_month": 1.7, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 8 task turns", "pr0_per_task": 13, "units_cost_usd": 18.86, "doer_cost_per_hour_usd": 224.23, "cost_by_hand_usd": 448.45, "cost_with_prest0n_usd": 157.14, "net_value_each_usd": 291.32, "hours_returned_each": 1.383, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "R-HOUSECANARY-CMA R-HUTLY-CMA-2026", "assumption_note": "A data vendor puts a CMA at one to two hours with software, and another says it still takes most agents hours because the data sits in about five places; we use 2 hours. Review is the agent's 20-minute check of comparables and adjustments. Frequency is the team's: about 10 listing appointments a month across 6 agents.", "stays_with_professional": "The agent selects the comparables, forms the price opinion, visits the property and advises the seller; Prest0n gives no price opinion.", "prest0n_minutes": 6.07, "prest0n_minutes_p90": 53.39 }, { "industry": "real-estate", "role_key": "re_agent", "role_title": "Listing / buyer agent", "task_key": "re_agent_listing_deck", "task_name": "Listing presentation deck and pre-listing packet", "task_type": "slide_deck", "per_fte_month": 1.7, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 224.23, "cost_by_hand_usd": 336.34, "cost_with_prest0n_usd": 139.7, "net_value_each_usd": 196.64, "hours_returned_each": 0.942, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "R-QUILL-LC-2026", "assumption_note": "A listing-coordination firm puts all pre-market set-up at 3-6 hours per listing; we assume 1.5 hours of it is the deck and packet (the research's estimate). Review is a 15-minute content pass.", "stays_with_professional": "The agent gives the presentation, explains and negotiates the listing fee (never presented as a standard rate) and signs the listing agreement with the seller.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "real-estate", "role_key": "re_agent", "role_title": "Listing / buyer agent", "task_key": "re_agent_listing_copy", "task_name": "Listing description and MLS remarks with a Fair Housing word check", "task_type": "copy_variants", "per_fte_month": 1.2, "hours_low": 0.33, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 224.23, "cost_by_hand_usd": 112.11, "cost_with_prest0n_usd": 51.07, "net_value_each_usd": 61.05, "hours_returned_each": 0.292, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "K-NOY-ZHANG-2023 R-24CFR-100-75", "assumption_note": "In a preregistered experiment, professionals' short writing tasks took 40% less time with generative AI; we use 30 minutes by hand for the description and remarks. Review is an 8-minute fact and wording check.", "stays_with_professional": "The agent verifies every fact, approves the copy and discloses any digitally altered photo; the copy describes the home, never the people who might live there.", "prest0n_minutes": 1.61, "prest0n_minutes_p90": 18.09 }, { "industry": "real-estate", "role_key": "re_agent", "role_title": "Listing / buyer agent", "task_key": "re_agent_buyer_agreement", "task_name": "Buyer consultation brief and written buyer agreement draft", "task_type": "draft_from_template", "per_fte_month": 2.3, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 224.23, "cost_by_hand_usd": 168.17, "cost_with_prest0n_usd": 74.62, "net_value_each_usd": 93.55, "hours_returned_each": 0.463, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-NAR-PRACTICE-2025 R-NAR-COE-2026", "assumption_note": "We assume 45 minutes to prepare the brief and tailor the agreement by hand (the research's estimate). A written agreement before any tour, with specific and never open-ended compensation, has been required since August 2024; that is a requirement, not time evidence. Review is a 10-minute check of the terms.", "stays_with_professional": "The agent sets and explains compensation, which must be specific, makes the disclosures the REALTOR Code requires and sends the agreement for signature; Prest0n never sends it.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "real-estate", "role_key": "re_agent", "role_title": "Listing / buyer agent", "task_key": "re_agent_buyer_search", "task_name": "Curated listing search and weekly buyer update", "task_type": "correspondence", "per_fte_month": 28.7, "hours_low": 0.25, "hours_base": 0.4, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "4 task turns", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 224.23, "cost_by_hand_usd": 89.69, "cost_with_prest0n_usd": 32.71, "net_value_each_usd": 56.98, "hours_returned_each": 0.28, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-COLUMBUS-MLS-2018", "assumption_note": "We assume 25 minutes a week per active buyer to rerun the search, sift new listings and write the update (the research's estimate; no time study found). Review is a 5-minute skim before the send. Frequency is the team's: 40 active buyers, weekly, across 6 agents.", "stays_with_professional": "The agent advises on homes and neighborhoods without steering and approves each send; Prest0n works only under the MLS's assistant login, never a shared agent password.", "prest0n_minutes": 2.14, "prest0n_minutes_p90": 24.13 }, { "industry": "real-estate", "role_key": "re_agent", "role_title": "Listing / buyer agent", "task_key": "re_agent_tour_schedule", "task_name": "Showing tour scheduling and client itinerary", "task_type": "scheduling", "per_fte_month": 4.7, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "5 task turns", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 224.23, "cost_by_hand_usd": 168.17, "cost_with_prest0n_usd": 41.82, "net_value_each_usd": 126.35, "hours_returned_each": 0.596, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-DOODLE-2009 R-TREC-UNLICENSED-2024", "assumption_note": "A 2,500-person survey found staff spent 4.9 hours a week arranging 7.1 meetings (context, not a showing study); we assume 45 minutes to request, confirm and route five showings (the research's estimate). Review is a 5-minute check.", "stays_with_professional": "The agent shows the homes (showing and unlocking property is licensed work in Texas, among others) and sends each showing request; the itinerary goes out on the agent's tap.", "prest0n_minutes": 2.67, "prest0n_minutes_p90": 30.16 }, { "industry": "real-estate", "role_key": "re_agent", "role_title": "Listing / buyer agent", "task_key": "re_agent_offer_draft", "task_name": "Purchase offer prepared from the agent's terms, with a cover note", "task_type": "form_worksheet", "per_fte_month": 3.7, "hours_low": 0.25, "hours_base": 1, "hours_high": 2.5, "elapsed_by_hand": "hours", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 224.23, "cost_by_hand_usd": 224.23, "cost_with_prest0n_usd": 107.32, "net_value_each_usd": 116.9, "hours_returned_each": 0.567, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-TREC-UNLICENSED-2024 R-FBI-IC3-2025", "assumption_note": "We assume about an hour of the agent's form and email time per offer by hand (the research's estimate; it varies widely with state forms and how much the agent explains). Review is a 15-minute line-by-line check of terms and dates.", "stays_with_professional": "The agent sets the price and terms, reviews the offer, sends it for signature and negotiates; Texas lets unlicensed assistants type contracts only as a licensee directs, and Prest0n never handles earnest money.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "real-estate", "role_key": "re_agent", "role_title": "Listing / buyer agent", "task_key": "re_agent_inspection_summary", "task_name": "Home inspection report summary and repair-item list", "task_type": "long_doc_summary", "per_fte_month": 1.7, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 document intakes (one per file) + 1 drafted document", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 224.23, "cost_by_hand_usd": 224.23, "cost_with_prest0n_usd": 80.33, "net_value_each_usd": 143.9, "hours_returned_each": 0.7, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume an hour to read the report and write the summary and repair list by hand (the research's estimate; no time study found). Review is a 10-minute check against the report.", "stays_with_professional": "The inspector's findings stand as written; the agent and buyer decide repair requests and negotiate them, and Prest0n gives no structural, legal or cost advice.", "prest0n_minutes": 2.8, "prest0n_minutes_p90": 9.03 }, { "industry": "real-estate", "role_key": "re_agent", "role_title": "Listing / buyer agent", "task_key": "re_agent_open_house", "task_name": "Open-house kit and same-day follow-ups to visitors", "task_type": "correspondence", "per_fte_month": 1.3, "hours_low": 0.75, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 224.23, "cost_by_hand_usd": 224.23, "cost_with_prest0n_usd": 61.03, "net_value_each_usd": 163.2, "hours_returned_each": 0.767, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-DELPRETE-2024", "assumption_note": "A 2024 study found 62% of in-person open-house visitors got no follow-up, which shows the need, not the time; we assume an hour for the kit and the follow-ups (the research's estimate). Review is 8 minutes for the drafts.", "stays_with_professional": "The agent hosts the open house (licensed work in Texas, among others), owns every conversation and approves each follow-up; only visitors who gave consent are contacted.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "real-estate", "role_key": "re_agent", "role_title": "Listing / buyer agent", "task_key": "re_agent_inbox", "task_name": "Daily inbox triage with drafted replies", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 224.23, "cost_by_hand_usd": 224.23, "cost_with_prest0n_usd": 72.24, "net_value_each_usd": 151.99, "hours_returned_each": 0.717, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "R-MGI-2012 R-ADOBE-2019 R-HW-MP2026", "assumption_note": "Managers and professionals spend about 28% of the workweek on email (McKinsey, 2012) and report 3.4 hours a day on work email (Adobe, 2019), and 93% of REALTORS use email daily; we count one hour a day of triage and routine replies, with 12 minutes to approve the drafts.", "stays_with_professional": "The agent approves every reply, answers anything that is advice or negotiation and confirms any payment detail by phone at a known number.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "real-estate", "role_key": "re_tc", "role_title": "Transaction coordinator", "task_key": "re_tc_intake", "task_name": "Contract intake, deadline calendar and introduction email", "task_type": "deadline_docketing", "per_fte_month": 16, "hours_low": 0.5, "hours_base": 1, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "7 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 102.47, "cost_with_prest0n_usd": 35.78, "net_value_each_usd": 66.69, "hours_returned_each": 0.75, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-LISTEDKIT-2026 R-PP-TCFEE-2026 R-FBI-IC3-2025", "assumption_note": "A transaction-management vendor puts intake and timeline setup at 30-90 minutes, with 20-30 dates at about two minutes each; we use 1 hour. The seven coordinator tasks add to about 5.25 hours a file, within vendors' 3-6 hours for a clean file. Review re-checks every computed date (10 minutes). With every coordinator task given to Prest0n, returned hours pass the model's 25%-of-month limit for grade-C evidence, so only part of that volume is credited with value; Prest0n still does, and is paid for, all of it.", "stays_with_professional": "The coordinator verifies every date against the contract and approves the email; Prest0n never sends, relays or changes wire instructions and never touches earnest money.", "prest0n_minutes": 3.75, "prest0n_minutes_p90": 42.22 }, { "industry": "real-estate", "role_key": "re_tc", "role_title": "Transaction coordinator", "task_key": "re_tc_deadline_routine", "task_name": "Daily deadline and contingency check across open files", "task_type": "monitoring_month", "per_fte_month": 16, "hours_low": 0.75, "hours_base": 1.1, "hours_high": 1.5, "elapsed_by_hand": "1-2 weeks", "brief_min": 0, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1.25 Routine runs", "pr0_per_task": 1.25, "units_cost_usd": 1.81, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 112.72, "cost_with_prest0n_usd": 15.99, "net_value_each_usd": 96.73, "hours_returned_each": 0.962, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "R-LISTEDKIT-2026", "assumption_note": "A transaction-management vendor puts deadline tracking at 45-90 minutes per file, spread over 2-3 weeks; we use 66 minutes. Review is 5 minutes a file to read the alerts.", "stays_with_professional": "The coordinator and agents act on every alert; the contract and the calendar stay the record.", "prest0n_minutes": 4.78, "prest0n_minutes_p90": 9.05 }, { "industry": "real-estate", "role_key": "re_tc", "role_title": "Transaction coordinator", "task_key": "re_tc_party_coordination", "task_name": "Lender, title, escrow, HOA and inspector emails and weekly client updates", "task_type": "correspondence", "per_fte_month": 16, "hours_low": 1, "hours_base": 1.5, "hours_high": 2, "elapsed_by_hand": "1-2 weeks", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "12 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 153.7, "cost_with_prest0n_usd": 55.84, "net_value_each_usd": 97.86, "hours_returned_each": 1.125, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-LISTEDKIT-2026 R-FBI-IC3-2025", "assumption_note": "A transaction-management vendor puts party communication at 60-120 minutes a file, across 50-100 emails; we use 90 minutes. Review is 15 minutes a file for the drafts. Real estate fraud cost victims about $275 million in 2025 (FBI), which is why every email carries the warning.", "stays_with_professional": "The coordinator approves every send; payment details are confirmed by phone at a known number, and Prest0n never sends, relays or changes wire instructions.", "prest0n_minutes": 6.42, "prest0n_minutes_p90": 72.38 }, { "industry": "real-estate", "role_key": "re_tc", "role_title": "Transaction coordinator", "task_key": "re_tc_doc_chase", "task_name": "Missing-documents checklist and signature follow-ups", "task_type": "correspondence", "per_fte_month": 16, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1, "elapsed_by_hand": "3-5 days", "brief_min": 1, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 76.85, "cost_with_prest0n_usd": 33.72, "net_value_each_usd": 43.13, "hours_returned_each": 0.562, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-LISTEDKIT-2026", "assumption_note": "A transaction-management vendor puts compliance and closing preparation at 45-60 minutes a file; we use 45 minutes for the checklist and follow-ups. Review is 8 minutes.", "stays_with_professional": "The coordinator approves each follow-up; parties sign their own documents, and Prest0n never sends signature requests.", "prest0n_minutes": 5.35, "prest0n_minutes_p90": 60.32 }, { "industry": "real-estate", "role_key": "re_tc", "role_title": "Transaction coordinator", "task_key": "re_tc_disclosure_packet", "task_name": "Seller disclosure packet assembled for a new listing", "task_type": "draft_from_template", "per_fte_month": 9, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 76.85, "cost_with_prest0n_usd": 39.1, "net_value_each_usd": 37.75, "hours_returned_each": 0.496, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-EPA-LBP", "assumption_note": "We assume 45 minutes to assemble the packet and cover email by hand (the research's estimate). For homes built before 1978 the federal rule requires the disclosure, the pamphlet and a 10-day inspection window, and agents share responsibility for it. Review is 10 minutes.", "stays_with_professional": "The seller completes and signs every disclosure and the agent answers the seller's questions; Prest0n never fills in what only the seller knows.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "real-estate", "role_key": "re_tc", "role_title": "Transaction coordinator", "task_key": "re_tc_closing_checklist", "task_name": "Closing checklist and final walk-through scheduling", "task_type": "scheduling", "per_fte_month": 14, "hours_low": 0.3, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 51.23, "cost_with_prest0n_usd": 17.16, "net_value_each_usd": 34.07, "hours_returned_each": 0.375, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-FBI-IC3-2025", "assumption_note": "We assume 30 minutes per closing by hand (the research's estimate); about 85% of opened files reach closing, so the driver counts 0.85 per file. Review is 5 minutes.", "stays_with_professional": "Buyers wire their own funds after confirming instructions with the closing agent by phone; the parties sign at closing, and Prest0n never handles money or wire instructions.", "prest0n_minutes": 1.61, "prest0n_minutes_p90": 18.09 }, { "industry": "real-estate", "role_key": "re_tc", "role_title": "Transaction coordinator", "task_key": "re_tc_closeout", "task_name": "Post-closing close-out and review request", "task_type": "correspondence", "per_fte_month": 14, "hours_low": 0.25, "hours_base": 0.4, "hours_high": 0.75, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 40.99, "cost_with_prest0n_usd": 16.65, "net_value_each_usd": 24.34, "hours_returned_each": 0.28, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "K-FTC-465", "assumption_note": "We assume 25 minutes per closing by hand (the research's estimate). Review is 5 minutes.", "stays_with_professional": "The agent approves the email; the review request goes to every client alike, with no incentive and never a review written for them (the FTC's 2024 rule on reviews).", "prest0n_minutes": 1.61, "prest0n_minutes_p90": 18.09 }, { "industry": "real-estate", "role_key": "re_listing", "role_title": "Listing and marketing coordinator", "task_key": "re_lc_mls_input", "task_name": "MLS listing input prepared in the browser, stopping before submit", "task_type": "portal_task", "per_fte_month": 9, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.25, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 portal tasks (3 task turns each, by convention)", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 76.85, "cost_with_prest0n_usd": 42.95, "net_value_each_usd": 33.91, "hours_returned_each": 0.458, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-INSTAFILL-MLS R-COLUMBUS-MLS-2018 R-REALCOMP-ASSIST R-NAR-AEXP-AI-2026", "assumption_note": "A form-automation vendor puts manual MLS entry at 20-40 minutes per listing (search-result summary only); with the public-records pull we use 45 minutes. Review is a 10-minute field check before a person submits. With every listing and marketing task given to Prest0n, returned hours pass the model's 25%-of-month limit for grade-C evidence, so only part of that volume is credited with value; Prest0n still does, and is paid for, all of it.", "stays_with_professional": "A licensee or the MLS's authorized user reviews and submits the listing; Prest0n works only under an assistant login the MLS allows, with its written OK, never a shared agent password.", "prest0n_minutes": 26.4, "prest0n_minutes_p90": 78.9 }, { "industry": "real-estate", "role_key": "re_listing", "role_title": "Listing and marketing coordinator", "task_key": "re_lc_vendor_schedule", "task_name": "Photo, video, drone, floor-plan and staging appointments", "task_type": "scheduling", "per_fte_month": 9, "hours_low": 0.3, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 51.23, "cost_with_prest0n_usd": 12.3, "net_value_each_usd": 38.94, "hours_returned_each": 0.408, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-DOODLE-2009", "assumption_note": "Survey context: staff spent 4.9 hours a week arranging 7.1 meetings; we assume 30 minutes of hands-on time to book a listing's vendors (the research's estimate). Review is 3 minutes.", "stays_with_professional": "The coordinator approves each email and the seller confirms access to the home.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "real-estate", "role_key": "re_listing", "role_title": "Listing and marketing coordinator", "task_key": "re_lc_flyer_site", "task_name": "Property flyer, brochure and property-website copy", "task_type": "draft_from_template", "per_fte_month": 9, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 102.47, "cost_with_prest0n_usd": 47.73, "net_value_each_usd": 54.74, "hours_returned_each": 0.633, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-QUILL-LC-2026", "assumption_note": "A listing-coordination firm puts all pre-market work at 3-6 hours per listing; we assume an hour of it is the flyer, brochure and website copy (the research's estimate). Review is a 10-minute fact and design check.", "stays_with_professional": "The listing agent approves facts and design, any digitally altered photo is disclosed, and a person publishes the website.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "real-estate", "role_key": "re_listing", "role_title": "Listing and marketing coordinator", "task_key": "re_lc_launch_kit", "task_name": "Listing launch kit: social posts, announcement email and video caption", "task_type": "copy_variants", "per_fte_month": 9, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "8 task turns", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 128.09, "cost_with_prest0n_usd": 44.91, "net_value_each_usd": 83.18, "hours_returned_each": 0.925, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-NAR-TECH-2025", "assumption_note": "75% of agents use social media tools for business (NAR, 2025), which sets the need; the 75 minutes by hand is the research's estimate. Review is a 10-minute approval pass.", "stays_with_professional": "The agent approves every post and the email, and a person publishes and sends them; Prest0n does not post to social media or send email campaigns.", "prest0n_minutes": 4.28, "prest0n_minutes_p90": 48.25 }, { "industry": "real-estate", "role_key": "re_listing", "role_title": "Listing and marketing coordinator", "task_key": "re_lc_seller_report", "task_name": "Weekly seller report: showings, feedback, online views and market activity", "task_type": "report_from_data", "per_fte_month": 60, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 51.23, "cost_with_prest0n_usd": 21.52, "net_value_each_usd": 29.72, "hours_returned_each": 0.375, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-ENTDNA-SELLER", "assumption_note": "A vendor estimate puts seller reporting at 90-150 minutes a week per listing (search-result summary), which we read as an upper bound; we use 30 minutes for one weekly report. Review is 5 minutes. At the mid-size brokerage agents send their own seller updates, so this driver is zero there.", "stays_with_professional": "The agent advises the seller on price and strategy and approves the send.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "real-estate", "role_key": "re_listing", "role_title": "Listing and marketing coordinator", "task_key": "re_lc_market_report", "task_name": "Monthly neighborhood market report from MLS statistics", "task_type": "report_from_data", "per_fte_month": 2, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 256.17, "cost_with_prest0n_usd": 72.32, "net_value_each_usd": 183.85, "hours_returned_each": 1.95, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "R-ORBIT-2026", "assumption_note": "Content marketers report 3 hours 20 minutes on average to write a post of about 1,300 words (Orbit Media, 2026, 1,042 respondents); a shorter, data-led report is about 2.5 hours. Review is a 15-minute check of every figure.", "stays_with_professional": "The agent checks every figure and claim before it is published; MLS data is used only as the MLS's rules allow.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "real-estate", "role_key": "re_listing", "role_title": "Listing and marketing coordinator", "task_key": "re_lc_content", "task_name": "Monthly newsletter or brand article draft", "task_type": "content_article", "per_fte_month": 1, "hours_low": 2, "hours_base": 3.3, "hours_high": 4.5, "elapsed_by_hand": "1-2 weeks", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 338.15, "cost_with_prest0n_usd": 76.68, "net_value_each_usd": 261.47, "hours_returned_each": 2.637, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "R-ORBIT-2026 R-FTC-CANSPAM", "assumption_note": "Content marketers report 3 hours 20 minutes to write a post of about 1,300 words (Orbit Media, 2026); we use 3.3 hours. Review is a 15-minute edit. The research lists the newsletter for the coordinator and two articles a month for the brokerage's marketing specialist; they share this task.", "stays_with_professional": "A person approves and sends the newsletter and honors opt-outs within 10 business days; claims and Fair Housing wording are checked before anything goes out.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "real-estate", "role_key": "re_listing", "role_title": "Listing and marketing coordinator", "task_key": "re_lc_social_batch", "task_name": "Weekly batch of social posts with images", "task_type": "copy_variants", "per_fte_month": 3, "hours_low": 1, "hours_base": 2, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "7 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 204.94, "cost_with_prest0n_usd": 52.85, "net_value_each_usd": 152.09, "hours_returned_each": 1.583, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 2 hours a week to write ten posts and make five images by hand (the research's estimate; the vendor figures it found were search summaries only). Review is a 10-minute approval.", "stays_with_professional": "A person approves and publishes every post; Prest0n does not post to social media, and listing photos are never altered.", "prest0n_minutes": 3.75, "prest0n_minutes_p90": 42.22 }, { "industry": "real-estate", "role_key": "re_listing", "role_title": "Listing and marketing coordinator", "task_key": "re_lc_spanish", "task_name": "Spanish translation of listing marketing", "task_type": "translation_doc", "per_fte_month": 5, "hours_low": 1.3, "hours_base": 1.6, "hours_high": 3.2, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 certified-style translation + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 163.95, "cost_with_prest0n_usd": 41.33, "net_value_each_usd": 122.62, "hours_returned_each": 1.253, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "R-ATA-THROUGHPUT", "assumption_note": "Translators average 400-600 finished words an hour, and as few as 250 on complex text, so about 800 words is 1.3-3.2 hours; we use 1.6. Review is a 15-minute bilingual read.", "stays_with_professional": "A bilingual team member reviews the translation and the agent approves it before use.", "prest0n_minutes": 1.35, "prest0n_minutes_p90": 12.37 }, { "industry": "real-estate", "role_key": "re_listing", "role_title": "Listing and marketing coordinator", "task_key": "re_lc_agent_requests", "task_name": "Agent marketing request: flyer, postcard or graphic", "task_type": "image_creative", "per_fte_month": 10, "hours_low": 0.3, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 images (1 task turn each, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 51.23, "cost_with_prest0n_usd": 23.99, "net_value_each_usd": 27.24, "hours_returned_each": 0.308, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 30 minutes per request by hand (the research's estimate). The research lists this for the brokerage's marketing specialist, counted here with the coordinators; the team has no such requests, so its driver is zero.", "stays_with_professional": "The requesting agent approves the piece, the broker checks advertising rules, and any digitally altered image is disclosed.", "prest0n_minutes": 1.61, "prest0n_minutes_p90": 18.09 }, { "industry": "real-estate", "role_key": "re_isa", "role_title": "Inside sales agent (ISA) / lead manager", "task_key": "re_isa_first_response", "task_name": "First reply to a new online lead, drafted by an event Routine", "task_type": "monitoring_month", "per_fte_month": 300, "hours_low": 0.08, "hours_base": 0.12, "hours_high": 0.25, "elapsed_by_hand": "hours", "brief_min": 0, "review_min": 1, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 Routine run", "pr0_per_task": 1, "units_cost_usd": 1.45, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 11.76, "cost_with_prest0n_usd": 3.67, "net_value_each_usd": 8.09, "hours_returned_each": 0.097, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "B", "source_ids": "R-METRICNET-2023 R-DELPRETE-2024 R-XANT-2014 R-NCREC-UNLICENSED K-CA-BOT-17941", "assumption_note": "Contact-center benchmarks put email handle time at a median of 7.07 minutes; we use about 7 minutes a lead. A 2024 study found 47% of listing inquiries got no response and a 39-minute median, and a 2014 study put the odds of contact about 100 times higher at 5 minutes than at 30. Review is a 1-minute look before the send. With every ISA task given to Prest0n, returned hours pass the model's 25%-of-month limit, so the ISA's grade-C tasks are credited with little or no value; Prest0n still does, and is paid for, all of them.", "stays_with_professional": "A licensed agent qualifies the lead and holds every conversation about needs, finances or motivation; a person approves each reply unless the firm pre-approved the template and its AI disclosure, and no one is contacted without consent.", "prest0n_minutes": 3.82, "prest0n_minutes_p90": 7.24 }, { "industry": "real-estate", "role_key": "re_isa", "role_title": "Inside sales agent (ISA) / lead manager", "task_key": "re_isa_nurture_sequence", "task_name": "Write or refresh a 6-8 message lead nurture sequence", "task_type": "content_article", "per_fte_month": 1, "hours_low": 2, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "1-2 weeks", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 294.11, "cost_with_prest0n_usd": 78.97, "net_value_each_usd": 215.14, "hours_returned_each": 2.283, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-FTC-CANSPAM", "assumption_note": "We assume 3 hours to write or refresh one sequence by hand (the research's estimate). Review is a 20-minute edit.", "stays_with_professional": "The team lead approves the sequence, a person loads it into the CRM and sends it only to leads who consented, and opt-outs are honored within 10 business days.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "real-estate", "role_key": "re_isa", "role_title": "Inside sales agent (ISA) / lead manager", "task_key": "re_isa_crm_hygiene", "task_name": "Weekly lead database cleanup and stale-lead list", "task_type": "spreadsheet_model", "per_fte_month": 4.3, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 147.05, "cost_with_prest0n_usd": 35.67, "net_value_each_usd": 111.39, "hours_returned_each": 1.225, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-PIPEDRIVE-2026", "assumption_note": "In a 2026 survey 38% of sales professionals said they spend most of their time logging calls, emails and meetings (a proxy for CRM upkeep); we assume 90 minutes a week (the research's estimate). Review is 10 minutes.", "stays_with_professional": "The ISA makes the changes in the CRM and decides which leads to work.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "real-estate", "role_key": "re_isa", "role_title": "Inside sales agent (ISA) / lead manager", "task_key": "re_isa_appointments", "task_name": "Consultation confirmations, reminders and reschedules", "task_type": "scheduling", "per_fte_month": 12, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 2, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 24.51, "cost_with_prest0n_usd": 9.03, "net_value_each_usd": 15.48, "hours_returned_each": 0.188, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "R-DOODLE-2009 R-HW-ISA-2026", "assumption_note": "A 2,500-person survey found 4.9 hours a week spent arranging 7.1 meetings, about 41 minutes each; we use 15 minutes of hands-on time. A productive ISA sets 8-12 appointments a month.", "stays_with_professional": "The agent holds the consultation; the ISA approves each email.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "real-estate", "role_key": "re_isa", "role_title": "Inside sales agent (ISA) / lead manager", "task_key": "re_isa_sphere_batch", "task_name": "Batch of 20 past-client and sphere notes", "task_type": "correspondence", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "4 task turns", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 122.54, "cost_with_prest0n_usd": 31.54, "net_value_each_usd": 91.01, "hours_returned_each": 0.988, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-HW-MP2026", "assumption_note": "Repeat business is a median 28% and past-client referrals 22% of REALTORS' business (2026), which is why teams keep in touch; we assume 75 minutes for 20 notes by hand (the research's estimate). Review is 10 minutes.", "stays_with_professional": "The agent approves every note, gives any home-value opinion personally and makes any call; no one is contacted without consent.", "prest0n_minutes": 2.14, "prest0n_minutes_p90": 24.13 }, { "industry": "real-estate", "role_key": "re_isa", "role_title": "Inside sales agent (ISA) / lead manager", "task_key": "re_isa_inbox", "task_name": "Daily triage of the team's lead inbox", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 98.04, "cost_with_prest0n_usd": 36.48, "net_value_each_usd": 61.55, "hours_returned_each": 0.717, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "R-MGI-2012 R-ADOBE-2019", "assumption_note": "The research lists this daily triage for agents and the office, not the ISA; it is added here because the ISA's lead inbox is the same work and the role needs six tasks once inbound calls left the dataset. Managers and professionals spend about 28% of the workweek on email (McKinsey, 2012) and report 3.4 hours a day on work email (Adobe, 2019); we count one hour a day, with 12 minutes to approve the drafts.", "stays_with_professional": "The ISA approves every reply and hands any lead ready to talk to a licensed agent.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "real-estate", "role_key": "re_admin", "role_title": "Office manager / compliance and back-office coordinator", "task_key": "re_admin_compliance_audit", "task_name": "Compliance pre-audit of a transaction file", "task_type": "batch_doc_review", "per_fte_month": 22, "hours_low": 0.6, "hours_base": 0.97, "hours_high": 1.25, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 99.4, "cost_with_prest0n_usd": 53.23, "net_value_each_usd": 46.17, "hours_returned_each": 0.606, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "R-EMPOWER-COMPL-2026 R-FREEDOM-COMPL-2025", "assumption_note": "A transaction-coordination firm's own time records show 0.97 labor-hours per file across 3,816 files (0.79 without one outlier) and 6.19 documents per transaction; a compliance service says review should take 15 minutes a file when files are kept current, so we keep the research's 0.6-1.25-hour range. Review is 15 minutes on the exceptions.", "stays_with_professional": "The broker reviews and approves every file and decides any exception; Prest0n never approves a file.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "real-estate", "role_key": "re_admin", "role_title": "Office manager / compliance and back-office coordinator", "task_key": "re_admin_cda", "task_name": "Commission disbursement authorization (CDA) draft", "task_type": "form_worksheet", "per_fte_month": 11, "hours_low": 0.25, "hours_base": 0.4, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 40.99, "cost_with_prest0n_usd": 26.13, "net_value_each_usd": 14.86, "hours_returned_each": 0.23, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 25 minutes per CDA by hand (the research's estimate; no time study found). The team's brokerage of record issues its CDAs, so the small team's driver is zero.", "stays_with_professional": "The broker checks, signs and sends the CDA; the closing agent confirms payment details by phone, and Prest0n never moves money or handles commissions.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "real-estate", "role_key": "re_admin", "role_title": "Office manager / compliance and back-office coordinator", "task_key": "re_admin_onboarding", "task_name": "New-agent onboarding packet and license check", "task_type": "draft_from_template", "per_fte_month": 0.3, "hours_low": 2, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 2 drafted documents + 8 task turns", "pr0_per_task": 16, "units_cost_usd": 23.22, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 409.88, "cost_with_prest0n_usd": 115.44, "net_value_each_usd": 294.44, "hours_returned_each": 3.1, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "R-COURTED-2025", "assumption_note": "We assume 4 hours of the office's time per new agent by hand (the research's estimate). About 15% of agents are new in a typical year and 16% switched firms in 2025. Review is 20 minutes.", "stays_with_professional": "The new agent submits the MLS and association applications and pays the fees, and the broker sends the policy packet for signature.", "prest0n_minutes": 7.34, "prest0n_minutes_p90": 56.58 }, { "industry": "real-estate", "role_key": "re_admin", "role_title": "Office manager / compliance and back-office coordinator", "task_key": "re_admin_license_tracking", "task_name": "License, continuing-education and dues tracking with reminders", "task_type": "monitoring_month", "per_fte_month": 0.25, "hours_low": 1, "hours_base": 2, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 Routine runs", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 204.94, "cost_with_prest0n_usd": 45.25, "net_value_each_usd": 159.69, "hours_returned_each": 1.7, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 2 hours a month of tracking and reminders for the brokerage by hand (the research's estimate). The team's brokerage of record does this, so the small team's driver is zero.", "stays_with_professional": "Each agent renews their own license and completes their own courses; the office approves every reminder.", "prest0n_minutes": 38.22, "prest0n_minutes_p90": 72.4 }, { "industry": "real-estate", "role_key": "re_admin", "role_title": "Office manager / compliance and back-office coordinator", "task_key": "re_admin_production_report", "task_name": "Monthly agent production report", "task_type": "report_from_data", "per_fte_month": 0.25, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 256.17, "cost_with_prest0n_usd": 57.72, "net_value_each_usd": 198.45, "hours_returned_each": 2.05, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 2.5 hours a month by hand (the research's estimate). The team's brokerage of record runs this report, so the small team's driver is zero.", "stays_with_professional": "The broker-owner reads the report and decides any action with agents.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "real-estate", "role_key": "re_admin", "role_title": "Office manager / compliance and back-office coordinator", "task_key": "re_admin_ad_review", "task_name": "Agent ad check: license details, brokerage name, Fair Housing, altered images", "task_type": "regulatory_lookup", "per_fte_month": 7.5, "hours_low": 0.1, "hours_base": 0.2, "hours_high": 0.33, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 20.49, "cost_with_prest0n_usd": 10.76, "net_value_each_usd": 9.74, "hours_returned_each": 0.123, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-24CFR-100-75 R-NAR-COE-2026 R-FR-2026-06624", "assumption_note": "We assume 12 minutes per ad by hand (the research's estimate; no time study found). HUD withdrew its 2024 guidance on digital ads in 2025, but the Fair Housing Act's text still applies. The team's ads are checked by its brokerage of record, so the small team's driver is zero.", "stays_with_professional": "The broker decides whether an ad runs and how it is fixed; Prest0n never decides a Fair Housing question and never targets or excludes an audience.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "real-estate", "role_key": "re_admin", "role_title": "Office manager / compliance and back-office coordinator", "task_key": "re_admin_inbox", "task_name": "Daily office inbox triage with drafted replies", "task_type": "inbox_triage", "per_fte_month": 22, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 102.47, "cost_with_prest0n_usd": 37.74, "net_value_each_usd": 64.73, "hours_returned_each": 0.717, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "R-MGI-2012 R-ADOBE-2019 R-FBI-IC3-2025", "assumption_note": "Managers and professionals spend about 28% of the workweek on email (McKinsey, 2012) and report 3.4 hours a day on work email (Adobe, 2019); we count one hour a day of triage and routine replies, with 12 minutes to approve the drafts. One office inbox on the team, three at the brokerage.", "stays_with_professional": "The office approves every reply; the broker handles anything about money, and payment details are confirmed by phone at a known number.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "real-estate", "role_key": "re_admin", "role_title": "Office manager / compliance and back-office coordinator", "task_key": "re_admin_trust_rec", "task_name": "Trust or escrow account three-way reconciliation prep", "task_type": "reconciliation", "per_fte_month": 0.5, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 204.94, "cost_with_prest0n_usd": 59.68, "net_value_each_usd": 145.25, "hours_returned_each": 1.517, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "R-EMPOWER-TRUST-2026 R-TREC-UNLICENSED-2024", "assumption_note": "We assume 2 hours per account a month by hand (the research's estimate); 12 of 15 states in one review require monthly reconciliation. The team's brokerage of record holds its trust account, so the small team's driver is zero.", "stays_with_professional": "The broker resolves exceptions and signs the reconciliation; Prest0n never moves, receives or disburses earnest money or other trust funds.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "real-estate", "role_key": "re_admin", "role_title": "Office manager / compliance and back-office coordinator", "task_key": "re_admin_agent_statements", "task_name": "Monthly agent split, cap and fee statements", "task_type": "spreadsheet_model", "per_fte_month": 0.25, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 512.35, "cost_with_prest0n_usd": 126.97, "net_value_each_usd": 385.38, "hours_returned_each": 3.917, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 5 hours a month for the brokerage's statements by hand (the research's estimate). The research lists this for a bookkeeper, counted here in the office team; the small team's driver is zero.", "stays_with_professional": "The broker approves the statements and the bookkeeper posts any entry; Prest0n posts nothing to the books.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "real-estate", "role_key": "re_admin", "role_title": "Office manager / compliance and back-office coordinator", "task_key": "re_admin_invoices", "task_name": "Batch of 10 vendor invoices coded for the books", "task_type": "data_extraction_batch", "per_fte_month": 1.5, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 102.47, "cost_by_hand_usd": 128.09, "cost_with_prest0n_usd": 55.66, "net_value_each_usd": 72.42, "hours_returned_each": 1.004, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "R-IDE-2026", "assumption_note": "Manual invoice extraction runs 6-12 minutes an invoice (vendor benchmark); we use 7.5 minutes for keying, coding and staging. The research lists this for a bookkeeper, counted here in the office team; the small team's driver is zero.", "stays_with_professional": "The bookkeeper posts the entries and the broker approves payment; Prest0n never pays a bill or changes bank details.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "insurance", "role_key": "ins_principal", "role_title": "Agency principal / owner", "task_key": "ins_prin_market_watch", "task_name": "Monitor insurance department, NAIC and carrier market notices", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 432.04, "cost_by_hand_usd": 1728.15, "cost_with_prest0n_usd": 514.37, "net_value_each_usd": 1213.78, "hours_returned_each": 2.883, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "I-NAIC-AIBULLETIN-MAP I-NAIC-668-MAP", "assumption_note": "Keeping up with department bulletins, model-law adoptions and carrier appetite changes takes a principal about an hour a week today (our assumption); reading the digests takes about 45 minutes a month. For scale: as of October 8, 2026, 29 jurisdictions had adopted the NAIC AI Model Bulletin and 28 the NAIC data security model law.", "stays_with_professional": "The principal decides what each change means for the agency's accounts, carriers and procedures.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "insurance", "role_key": "ins_principal", "role_title": "Agency principal / owner", "task_key": "ins_prin_meeting_brief", "task_name": "Brief for a carrier-rep or key-client meeting", "task_type": "meeting_brief", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 432.04, "cost_by_hand_usd": 648.06, "cost_with_prest0n_usd": 149.12, "net_value_each_usd": 498.94, "hours_returned_each": 1.175, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Assembling production and loss figures and recent history before a carrier or key-client meeting takes 1-2 hours by hand (our assumption: 1.5); skimming the brief takes about 10 minutes.", "stays_with_professional": "The principal runs the meeting and negotiates with the carrier or client.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "insurance", "role_key": "ins_principal", "role_title": "Agency principal / owner", "task_key": "ins_prin_ai_eo_procedures", "task_name": "AI-use and E&O procedures section", "task_type": "policy_sop", "per_fte_month": 0.5, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 432.04, "cost_by_hand_usd": 1728.15, "cost_with_prest0n_usd": 725.92, "net_value_each_usd": 1002.23, "hours_returned_each": 2.35, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-IAMAG-AI-EO-2026 I-IJ-AI-EO-2026 I-UTICA-6CAUSES", "assumption_note": "An E&O guidance article (IA Magazine, September 2026) advises agencies to adopt a written AI policy and to treat AI output as a preliminary draft, and an October 2026 trade article stresses a human in the loop and an audit trail; certificates, cancellation notices and claim reporting are among the six common causes of agents' E&O claims an agents' E&O insurer lists. We assume 4 hours per section by hand and one section every two months; review is a one-hour edit.", "stays_with_professional": "The principal decides and adopts the procedures and checks the agency's E&O policy for AI exclusions with its E&O carrier.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "insurance", "role_key": "ins_principal", "role_title": "Agency principal / owner", "task_key": "ins_prin_research_memo", "task_name": "Research memo on an unusual risk or emerging exposure", "task_type": "research_memo", "per_fte_month": 1.5, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 432.04, "cost_by_hand_usd": 1728.15, "cost_with_prest0n_usd": 619.36, "net_value_each_usd": 1108.79, "hours_returned_each": 2.6, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 4 hours by hand for a question that needs research outside the agency's files (our estimate). Review is a 45-minute check of the sources and the reasoning.", "stays_with_professional": "The principal or licensed staff verify the sources, decide the coverage recommendation and explain it to the client.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "insurance", "role_key": "ins_principal", "role_title": "Agency principal / owner", "task_key": "ins_prin_kpi_pack", "task_name": "Monthly agency results pack from exports", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 2, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 432.04, "cost_by_hand_usd": 1296.11, "cost_with_prest0n_usd": 357.24, "net_value_each_usd": 938.87, "hours_returned_each": 2.2, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-BPS-2024", "assumption_note": "Assembling the monthly figures by hand takes 2-5 hours (our assumption: 3); the measures follow the Best Practices Study's definitions, such as revenue per employee.", "stays_with_professional": "The principal decides what the numbers mean for staffing, producers and carriers.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "insurance", "role_key": "ins_producer", "role_title": "Producer (licensed sales agent)", "task_key": "ins_prod_prospect_brief", "task_name": "Commercial prospect research brief", "task_type": "prospect_brief", "per_fte_month": 5, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 124.9, "cost_with_prest0n_usd": 42.01, "net_value_each_usd": 82.89, "hours_returned_each": 0.733, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "I-APOLLO-2026 I-DEMANDSCIENCE-2023", "assumption_note": "A prospecting-platform benchmark puts manual account research at 20-30 minutes per account, and sales reps report 13.4 hours a week researching prospects; we add about 30 minutes for the public safety, motor-carrier and licensing records a commercial insurance prospect needs, for 1 hour in all.", "stays_with_professional": "The licensed producer decides whom to approach and solicits the business.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "insurance", "role_key": "ins_producer", "role_title": "Producer (licensed sales agent)", "task_key": "ins_prod_meeting_brief", "task_name": "Client renewal or review meeting brief", "task_type": "meeting_brief", "per_fte_month": 8, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 93.67, "cost_with_prest0n_usd": 36.29, "net_value_each_usd": 57.39, "hours_returned_each": 0.529, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "I-ESHARE-2016", "assumption_note": "Office workers report about 1 hour 9 minutes of preparation per meeting (eShare survey); we count 45 minutes to assemble an account brief.", "stays_with_professional": "The licensed producer runs the meeting, explains coverage and makes the recommendations.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "insurance", "role_key": "ins_producer", "role_title": "Producer (licensed sales agent)", "task_key": "ins_prod_coverage_letter", "task_name": "Coverage-gap or renewal-strategy letter", "task_type": "correspondence", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.25, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 93.67, "cost_with_prest0n_usd": 34.65, "net_value_each_usd": 59.03, "hours_returned_each": 0.496, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "K-NOY-ZHANG-2023 I-NOY-ZHANG-WP-2023", "assumption_note": "In a preregistered experiment, professionals took about 27 minutes on average without AI for occupation-specific writing tasks (Noy and Zhang 2023); a client letter that pulls facts from the account file takes longer, so we use 45 minutes. Review is a read, an edit and a fact check.", "stays_with_professional": "The licensed producer decides the advice, explains coverage to the client and approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "insurance", "role_key": "ins_producer", "role_title": "Producer (licensed sales agent)", "task_key": "ins_prod_appetite_matrix", "task_name": "Market appetite matrix for a hard-to-place risk", "task_type": "vendor_comparison", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 task turns + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 249.8, "cost_with_prest0n_usd": 87.18, "net_value_each_usd": 162.62, "hours_returned_each": 1.383, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-IJ-CONNECTIVITY-2024", "assumption_note": "Finding markets by hand takes 1-4 hours per hard-to-place class (our assumption: 2). In a 2024 survey of 1,000 agents, 83% said they would write more business with carriers that offer real-time appetite and quoting inside their management systems. Review is a check of each market's current appetite.", "stays_with_professional": "The producer confirms appetite with each underwriter and decides where to submit.", "prest0n_minutes": 3.42, "prest0n_minutes_p90": 27.32 }, { "industry": "insurance", "role_key": "ins_producer", "role_title": "Producer (licensed sales agent)", "task_key": "ins_prod_crosssell_copy", "task_name": "Cross-sell notes for named clients", "task_type": "copy_variants", "per_fte_month": 2, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 187.35, "cost_with_prest0n_usd": 64.31, "net_value_each_usd": 123.04, "hours_returned_each": 1.008, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Tailoring 10 short notes to individual accounts takes about 1.5 hours by hand (our assumption).", "stays_with_professional": "The licensed producer decides each recommendation and edits and sends each note one at a time.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "insurance", "role_key": "ins_producer", "role_title": "Producer (licensed sales agent)", "task_key": "ins_prod_nb_intake", "task_name": "New-business intake summary from the prospect's documents", "task_type": "intake_summary", "per_fte_month": 3, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 124.9, "cost_with_prest0n_usd": 43.46, "net_value_each_usd": 81.44, "hours_returned_each": 0.733, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-NCDOI-LICENSE", "assumption_note": "Reading a prospect's documents and summarizing them takes about an hour by hand (our assumption). North Carolina treats obtaining the information a producer needs for a review as a licensed act, so the licensed producer checks every fact.", "stays_with_professional": "The licensed producer verifies the facts with the prospect and decides what to market; the insured confirms and signs the applications.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "insurance", "role_key": "ins_cl_account_manager", "role_title": "Commercial account manager (incl. placement and claims advocacy)", "task_key": "ins_clam_coi_contract", "task_name": "Certificate request with a contract-requirements check", "task_type": "contract_issues_list", "per_fte_month": 12, "hours_low": 0.33, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 11, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 62.45, "cost_with_prest0n_usd": 42.01, "net_value_each_usd": 20.44, "hours_returned_each": 0.233, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-IAMAG-COI-2026 I-UTICA-6CAUSES I-NCDOI-LICENSE", "assumption_note": "We assume 30 minutes by hand to check a contract's requirements and issue the certificate; an industry article's worked examples assume two to four minutes per certificate and cite manual error rates of 5-10%. Review is 8 minutes for the gap list plus 3 minutes to key the certificate from the sheet. Where the firm chooses to have Prest0n stage the certificate in the management system in the account manager's own browser session, add one browser task (3 units).", "stays_with_professional": "The licensed account manager checks every gap, issues the certificate and tells the client about any shortfall; Prest0n never issues or alters a certificate (preparing one is a licensed act in North Carolina).", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "insurance", "role_key": "ins_cl_account_manager", "role_title": "Commercial account manager (incl. placement and claims advocacy)", "task_key": "ins_clam_policy_check", "task_name": "Issued-policy check against the binder, quote and proposal", "task_type": "contract_issues_list", "per_fte_month": 12, "hours_low": 0.5, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 156.12, "cost_with_prest0n_usd": 66.96, "net_value_each_usd": 89.16, "hours_returned_each": 0.842, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-POLICYCHECK-TIME I-UTICA-POLICYCHECK", "assumption_note": "A policy-checking vendor puts manual checking at about 30 minutes for a small-business policy and 90 minutes to a couple of hours for a standard commercial policy; we use 75 minutes for the larger accounts checked here. An agents' E&O insurer notes that even a 95% quality ratio means one policy in 20 contains a mistake.", "stays_with_professional": "The account manager confirms each discrepancy, decides what to request and approves the send to the carrier.", "prest0n_minutes": 3.87, "prest0n_minutes_p90": 21.09 }, { "industry": "insurance", "role_key": "ins_cl_account_manager", "role_title": "Commercial account manager (incl. placement and claims advocacy)", "task_key": "ins_clam_endorsement", "task_name": "Commercial endorsement request prepared for submission", "task_type": "form_worksheet", "per_fte_month": 15, "hours_low": 0.25, "hours_base": 0.4, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 49.96, "cost_with_prest0n_usd": 28.27, "net_value_each_usd": 21.69, "hours_returned_each": 0.243, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-NCDOI-LICENSE", "assumption_note": "We assume about 24 minutes by hand to read the request, check the policy and prepare the change (vendor estimates of 20-30 minutes were not verified). North Carolina treats preparing an endorsement for a licensed producer as administrative but receiving and recording an insured's change request as a licensed act, so the licensed account manager confirms each one.", "stays_with_professional": "The licensed account manager confirms the change with the client, submits it to the carrier and confirms coverage; Prest0n never binds or changes coverage.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "insurance", "role_key": "ins_cl_account_manager", "role_title": "Commercial account manager (incl. placement and claims advocacy)", "task_key": "ins_clam_renewal_package", "task_name": "Commercial renewal remarketing package", "task_type": "draft_complex", "per_fte_month": 2.5, "hours_low": 3, "hours_base": 5, "hours_high": 8, "elapsed_by_hand": "1-2 weeks", "brief_min": 10, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "6 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 18, "units_cost_usd": 26.12, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 624.5, "cost_with_prest0n_usd": 223.88, "net_value_each_usd": 400.62, "hours_returned_each": 3.417, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "I-MASSAGENT-CLRENEWAL", "assumption_note": "We assume 5 hours by hand to assemble a remarketing package for a mid-size commercial account (our estimate); a state agents' association procedures manual starts commercial renewals 120 days before expiration, with follow-ups at 60, 30 and 10 days. Review is a 40-minute substantive pass.", "stays_with_professional": "The producer decides whether and where to remarket; the insured reviews and signs the applications; the account manager submits them.", "prest0n_minutes": 5.92, "prest0n_minutes_p90": 32.95 }, { "industry": "insurance", "role_key": "ins_cl_account_manager", "role_title": "Commercial account manager (incl. placement and claims advocacy)", "task_key": "ins_clam_portal_quote", "task_name": "Carrier portal or rater entry for a small-commercial risk", "task_type": "portal_task", "per_fte_month": 9, "hours_low": 0.33, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 62.45, "cost_with_prest0n_usd": 27.25, "net_value_each_usd": 35.2, "hours_returned_each": 0.317, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "I-IJ-CONNECTIVITY-2024 I-CARRIER-PORTAL-TERMS I-NCDOI-LICENSE", "assumption_note": "In a 2024 survey of 1,000 agents, 60% said they spend more than 30 minutes submitting one commercial risk to one carrier; we use 30 minutes. Portal and rater terms forbid robotic access and shared logins; this task assumes the firm has chosen to have Prest0n work in the person's own signed-in session, one record at a time.", "stays_with_professional": "The licensed account manager checks the entries, presses submit, presents the quote and binds; Prest0n never submits, gives a rate to the client or binds.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "insurance", "role_key": "ins_cl_account_manager", "role_title": "Commercial account manager (incl. placement and claims advocacy)", "task_key": "ins_clam_proposal", "task_name": "Quote comparison and renewal proposal", "task_type": "draft_complex", "per_fte_month": 2, "hours_low": 2, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 374.7, "cost_with_prest0n_usd": 156.88, "net_value_each_usd": 217.81, "hours_returned_each": 1.883, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "I-PROPOSAL-CASE-2026", "assumption_note": "A proposal-software case study reports that a large proposal could take a staff member as long as four hours by hand, at an agency producing 1,000-1,500 proposals a year; we use 3 hours. Review is a 30-minute check of every figure against the quotes.", "stays_with_professional": "The producer decides the recommendation and presents the proposal; licensed staff explain coverage, and the client chooses before anyone binds.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "insurance", "role_key": "ins_cl_account_manager", "role_title": "Commercial account manager (incl. placement and claims advocacy)", "task_key": "ins_clam_inbox", "task_name": "Service-inbox triage with drafted replies", "task_type": "inbox_triage", "per_fte_month": 6, "hours_low": 0.75, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 124.9, "cost_with_prest0n_usd": 60.75, "net_value_each_usd": 64.15, "hours_returned_each": 0.583, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "I-METRICNET-2023", "assumption_note": "Contact-center benchmarks put email handle time at 8.01 minutes on average (median 7.07); we count one hour for a day's sorting and routine replies on six days a month, because most requests that arrive by email are counted in the certificate, endorsement and policy-check tasks. Approving the drafts takes about 20 minutes.", "stays_with_professional": "The account manager approves every reply; licensed staff answer coverage questions.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "insurance", "role_key": "ins_pl_csr", "role_title": "Personal-lines CSR / account manager", "task_key": "ins_plcsr_portal_quote", "task_name": "Comparative-rater and carrier-portal quote for a household", "task_type": "portal_task", "per_fte_month": 12, "hours_low": 0.33, "hours_base": 0.5, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 portal tasks (3 task turns each, by convention)", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 101.14, "cost_by_hand_usd": 50.57, "cost_with_prest0n_usd": 27.25, "net_value_each_usd": 23.32, "hours_returned_each": 0.317, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-NCDOI-LICENSE I-RATER-TERMS-2025 I-CARRIER-PORTAL-TERMS", "assumption_note": "We assume 30 minutes by hand to enter a household into a rater and one carrier portal (vendor figures of 25-40 minutes were not verified). Rater and portal terms forbid robotic access and shared logins; this task assumes the firm has chosen to have Prest0n work in the CSR's own signed-in session, one record at a time.", "stays_with_professional": "The licensed CSR checks the entries, presents the rates, answers coverage questions and binds; giving out rates is a licensed act in North Carolina, so Prest0n never quotes a consumer or binds.", "prest0n_minutes": 17.6, "prest0n_minutes_p90": 52.6 }, { "industry": "insurance", "role_key": "ins_pl_csr", "role_title": "Personal-lines CSR / account manager", "task_key": "ins_plcsr_renewal_letter", "task_name": "Renewal-increase review email", "task_type": "correspondence", "per_fte_month": 15, "hours_low": 0.25, "hours_base": 0.45, "hours_high": 0.75, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 101.14, "cost_by_hand_usd": 45.51, "cost_with_prest0n_usd": 18.66, "net_value_each_usd": 26.85, "hours_returned_each": 0.294, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "K-NOY-ZHANG-2023 I-NOY-ZHANG-WP-2023", "assumption_note": "Professionals took about 27 minutes on average without AI for occupation-specific writing tasks in a preregistered experiment (Noy and Zhang 2023); we use 27 minutes for a renewal email drawn from the notice and the expiring policy. Review is a read and a fact check.", "stays_with_professional": "The licensed CSR checks the facts, decides whether to re-shop and approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "insurance", "role_key": "ins_pl_csr", "role_title": "Personal-lines CSR / account manager", "task_key": "ins_plcsr_nonpay", "task_name": "Non-payment notice follow-up", "task_type": "correspondence", "per_fte_month": 15, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 4, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 101.14, "cost_by_hand_usd": 25.29, "cost_with_prest0n_usd": 12.59, "net_value_each_usd": 12.69, "hours_returned_each": 0.154, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-UTICA-6CAUSES", "assumption_note": "We assume 15 minutes by hand to read the notice, check the account and write the reminder (our estimate). An agents' E&O insurer lists failure to notify a client of cancellation among the six common causes of agents' E&O claims.", "stays_with_professional": "The CSR approves the send and follows up; the client pays the carrier directly, and Prest0n never takes or moves a premium payment.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "insurance", "role_key": "ins_pl_csr", "role_title": "Personal-lines CSR / account manager", "task_key": "ins_plcsr_endorsement", "task_name": "Vehicle, driver or mortgagee change prepared for submission", "task_type": "form_worksheet", "per_fte_month": 20, "hours_low": 0.2, "hours_base": 0.33, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 101.14, "cost_by_hand_usd": 33.38, "cost_with_prest0n_usd": 23.84, "net_value_each_usd": 9.53, "hours_returned_each": 0.18, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-NYDFS-OGC-04-12-03 I-NCDOI-LICENSE", "assumption_note": "We assume 20 minutes by hand per change (our estimate). New York treats adding a vehicle or changing coverage as a licensed act, so the licensed CSR handles every change. At a personal-lines CSR's wage the 6 work units cost more than the roughly 11 minutes saved, so the model keeps this task by hand; it pays once a change takes about 26 minutes by hand.", "stays_with_professional": "The licensed CSR confirms the change with the client, submits it to the carrier and confirms coverage; Prest0n never binds or changes coverage.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "insurance", "role_key": "ins_pl_csr", "role_title": "Personal-lines CSR / account manager", "task_key": "ins_plcsr_inbox", "task_name": "Daily service-inbox triage", "task_type": "inbox_triage", "per_fte_month": 10, "hours_low": 0.75, "hours_base": 1, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 101.14, "cost_by_hand_usd": 101.14, "cost_with_prest0n_usd": 42.42, "net_value_each_usd": 58.72, "hours_returned_each": 0.667, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "I-METRICNET-2023", "assumption_note": "Contact-center benchmarks put email handle time at 8.01 minutes on average; we count one hour for a day's sorting and routine replies on ten days a month, since change and renewal requests are counted in the tasks above. Approving the drafts takes about 15 minutes.", "stays_with_professional": "The CSR approves every reply; coverage questions and changes stay with licensed staff.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "insurance", "role_key": "ins_pl_csr", "role_title": "Personal-lines CSR / account manager", "task_key": "ins_plcsr_download_suspense", "task_name": "Carrier download and suspense follow-up", "task_type": "portal_task", "per_fte_month": 10, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 101.14, "cost_by_hand_usd": 50.57, "cost_with_prest0n_usd": 19.52, "net_value_each_usd": 31.05, "hours_returned_each": 0.35, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-AMS-TERMS-2025 I-RATER-TERMS-2025", "assumption_note": "We assume 30 minutes a day by hand (our estimate). Management-system terms forbid robotic access and shared logins; this task assumes the firm has chosen to have Prest0n work in the CSR's own signed-in session, and a firm that has not keeps the task by hand.", "stays_with_professional": "The CSR resolves each listed item and makes any policy change; Prest0n changes no coverage and closes nothing that needs a decision.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "insurance", "role_key": "ins_benefits_am", "role_title": "Employee-benefits account manager", "task_key": "ins_ben_census", "task_name": "Census cleanup for a group renewal", "task_type": "data_extraction_batch", "per_fte_month": 4, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 task turn", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 249.8, "cost_with_prest0n_usd": 71.79, "net_value_each_usd": 178.01, "hours_returned_each": 1.483, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 2 hours by hand to clean a census for a mid-size group (our estimate). Review is a 20-minute check against the employer's file.", "stays_with_professional": "The account manager confirms the census with the employer and sends it to the markets; health information never goes to Prest0n.", "prest0n_minutes": 1.55, "prest0n_minutes_p90": 9.92 }, { "industry": "insurance", "role_key": "ins_benefits_am", "role_title": "Employee-benefits account manager", "task_key": "ins_ben_quote_sheet", "task_name": "Renewal and quote comparison by plan and tier", "task_type": "spreadsheet_model", "per_fte_month": 4, "hours_low": 2, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 15, "units_cost_usd": 21.77, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 499.6, "cost_with_prest0n_usd": 154.99, "net_value_each_usd": 344.6, "hours_returned_each": 2.933, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 4 hours by hand for a renewal with three alternatives (our estimate; an unverified vendor blog puts peak-season renewal work at 60-80 hours a month per account manager). Review is a 30-minute tie-out of rates and totals.", "stays_with_professional": "The account manager checks every figure; the employer chooses the plans, and licensed staff explain coverage.", "prest0n_minutes": 5.44, "prest0n_minutes_p90": 35.1 }, { "industry": "insurance", "role_key": "ins_benefits_am", "role_title": "Employee-benefits account manager", "task_key": "ins_ben_oe_guide", "task_name": "Open-enrollment plan comparison and FAQ", "task_type": "draft_from_template", "per_fte_month": 3, "hours_low": 2, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "1-2 weeks", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 374.7, "cost_with_prest0n_usd": 112.16, "net_value_each_usd": 262.54, "hours_returned_each": 2.183, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 3 hours by hand to adapt the guide to a group's plans (our estimate). Review is a 30-minute check against the plan documents.", "stays_with_professional": "The employer approves the guide; licensed staff answer employees' coverage questions.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "insurance", "role_key": "ins_benefits_am", "role_title": "Employee-benefits account manager", "task_key": "ins_ben_renewal_email", "task_name": "Renewal summary email to the employer", "task_type": "correspondence", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.25, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 93.67, "cost_with_prest0n_usd": 30.48, "net_value_each_usd": 63.19, "hours_returned_each": 0.529, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "K-NOY-ZHANG-2023 I-NOY-ZHANG-WP-2023", "assumption_note": "Professionals took about 27 minutes on average without AI for occupation-specific writing tasks (Noy and Zhang 2023); a renewal summary that draws on the workbook takes longer, so we use 45 minutes. Review is a read and a check of the figures.", "stays_with_professional": "The account manager approves the send; the employer decides.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "insurance", "role_key": "ins_benefits_am", "role_title": "Employee-benefits account manager", "task_key": "ins_ben_reg_lookup", "task_name": "Benefits rule and deadline lookup", "task_type": "regulatory_lookup", "per_fte_month": 3, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 124.9, "cost_with_prest0n_usd": 42.45, "net_value_each_usd": 82.45, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Finding and checking the rule takes about an hour by hand (our estimate). Review verifies the cited sections.", "stays_with_professional": "The employer or its counsel decides how the rules apply; the account manager gives no legal advice.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "insurance", "role_key": "ins_benefits_am", "role_title": "Employee-benefits account manager", "task_key": "ins_ben_inbox", "task_name": "Benefits inbox triage", "task_type": "inbox_triage", "per_fte_month": 10, "hours_low": 0.75, "hours_base": 1, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 124.9, "cost_by_hand_usd": 124.9, "cost_with_prest0n_usd": 50.34, "net_value_each_usd": 74.56, "hours_returned_each": 0.667, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "I-METRICNET-2023", "assumption_note": "Contact-center benchmarks put email handle time at 8.01 minutes on average; we count one hour for a day's sorting and routine replies on ten days a month. Approving the drafts takes about 15 minutes.", "stays_with_professional": "The account manager approves every reply; employees' claims and medical questions stay with the account manager and the carrier.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "insurance", "role_key": "ins_agency_accountant", "role_title": "Agency accountant (commissions, receivables, premium trust)", "task_key": "ins_acct_commission_recon", "task_name": "Direct-bill commission statement reconciliation", "task_type": "reconciliation", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 107.59, "cost_by_hand_usd": 107.59, "cost_with_prest0n_usd": 51.4, "net_value_each_usd": 56.19, "hours_returned_each": 0.617, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-BIGI-AU-2024", "assumption_note": "We assume an hour by hand per carrier statement (our estimate; vendor figures of 3-8 hours per carrier a month were not verified). Agencies average 17 carrier appointments.", "stays_with_professional": "The accountant resolves exceptions with the carrier and posts the entries; Prest0n never posts to the ledger or moves money.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "insurance", "role_key": "ins_agency_accountant", "role_title": "Agency accountant (commissions, receivables, premium trust)", "task_key": "ins_acct_ar_aging", "task_name": "Agency-bill receivables aging and follow-up list", "task_type": "report_from_data", "per_fte_month": 2, "hours_low": 1, "hours_base": 2, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 107.59, "cost_by_hand_usd": 215.19, "cost_with_prest0n_usd": 65.41, "net_value_each_usd": 149.78, "hours_returned_each": 1.5, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Assembling the aging and follow-up list takes about 2 hours by hand (our estimate), twice a month.", "stays_with_professional": "The accountant and principal decide follow-ups; account managers contact the clients.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "insurance", "role_key": "ins_agency_accountant", "role_title": "Agency accountant (commissions, receivables, premium trust)", "task_key": "ins_acct_producer_comp", "task_name": "Producer commission statements", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 107.59, "cost_by_hand_usd": 430.37, "cost_with_prest0n_usd": 130.73, "net_value_each_usd": 299.64, "hours_returned_each": 2.933, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 4 hours a month by hand (our estimate). Review is a 30-minute tie-out to the commission export.", "stays_with_professional": "The principal approves the statements; payroll pays them.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "insurance", "role_key": "ins_agency_accountant", "role_title": "Agency accountant (commissions, receivables, premium trust)", "task_key": "ins_acct_trust_recon", "task_name": "Premium trust account reconciliation prep", "task_type": "reconciliation", "per_fte_month": 1, "hours_low": 2, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 107.59, "cost_by_hand_usd": 322.78, "cost_with_prest0n_usd": 123.13, "net_value_each_usd": 199.65, "hours_returned_each": 1.95, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 3 hours a month by hand (our estimate). Review covers each exception and the tie-out.", "stays_with_professional": "The accountant resolves exceptions and the principal signs off; Prest0n never moves money or posts to the ledger.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "insurance", "role_key": "ins_agency_accountant", "role_title": "Agency accountant (commissions, receivables, premium trust)", "task_key": "ins_acct_invoices", "task_name": "Agency-bill and broker-fee invoices, batch of 10", "task_type": "invoice_prebill", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 2 task turns", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 107.59, "cost_by_hand_usd": 134.49, "cost_with_prest0n_usd": 44.81, "net_value_each_usd": 89.68, "hours_returned_each": 0.887, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume about 7.5 minutes an invoice by hand (1.25 hours for 10; our estimate). Review is a check of totals against the export.", "stays_with_professional": "The accountant issues the invoices; broker fees follow each client's signed fee agreement.", "prest0n_minutes": 1.58, "prest0n_minutes_p90": 14.01 }, { "industry": "insurance", "role_key": "ins_agency_accountant", "role_title": "Agency accountant (commissions, receivables, premium trust)", "task_key": "ins_acct_license_ce", "task_name": "License and continuing-education check per licensed person", "task_type": "portal_task", "per_fte_month": 10, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 107.59, "cost_by_hand_usd": 26.9, "cost_with_prest0n_usd": 14.22, "net_value_each_usd": 12.68, "hours_returned_each": 0.158, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 15 minutes a person a month by hand (our estimate). The national producer database is subscriber-only, so a person runs any batch report from it.", "stays_with_professional": "The principal decides renewals and appointments; each licensee completes courses and files renewals; Prest0n never files a renewal or pays a fee.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "insurance", "role_key": "ins_uw_assistant", "role_title": "Underwriting assistant", "task_key": "ins_uwa_clearance", "task_name": "Submission clearance and triage note", "task_type": "intake_summary", "per_fte_month": 60, "hours_low": 0.25, "hours_base": 0.33, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 36.18, "cost_with_prest0n_usd": 22.93, "net_value_each_usd": 13.25, "hours_returned_each": 0.214, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-ACCENTURE-UW-2021", "assumption_note": "We assume 20 minutes by hand per submission, the low end of vendor estimates of 20-90 minutes that were not verified; an underwriter survey found 13% of underwriting time goes to data entry and data gathering for submissions and renewals. At the assistant's wage the 7 work units cost more than the roughly 13 minutes saved, so the model keeps this task by hand; it pays once a clearance takes about 24 minutes by hand.", "stays_with_professional": "The underwriter decides whether to quote; any request to the broker for missing items goes out on a person's approval.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "insurance", "role_key": "ins_uw_assistant", "role_title": "Underwriting assistant", "task_key": "ins_uwa_extraction", "task_name": "Schedule and loss-run fields into the rating worksheet", "task_type": "data_extraction_batch", "per_fte_month": 8, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 164.46, "cost_with_prest0n_usd": 71.59, "net_value_each_usd": 92.87, "hours_returned_each": 1.125, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 9 minutes a document by hand (1.5 hours for 10; our estimate). Review is a sample check of the extracted fields.", "stays_with_professional": "The assistant checks the fields; the underwriter rates and prices the risk.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "insurance", "role_key": "ins_uw_assistant", "role_title": "Underwriting assistant", "task_key": "ins_uwa_quote_letter", "task_name": "Quote letter with terms and subjectivities", "task_type": "draft_from_template", "per_fte_month": 15, "hours_low": 0.25, "hours_base": 0.4, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 43.86, "cost_with_prest0n_usd": 26.97, "net_value_each_usd": 16.89, "hours_returned_each": 0.247, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 24 minutes by hand per quote letter (our estimate). At the assistant's wage the 7 work units cost more than the roughly 15 minutes saved, so the model keeps this task by hand; it pays once a letter takes about 26 minutes by hand.", "stays_with_professional": "The underwriter approves the terms and the letter; it goes to the broker on a person's tap.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "insurance", "role_key": "ins_uw_assistant", "role_title": "Underwriting assistant", "task_key": "ins_uwa_lookups", "task_name": "Public-record lookups for a submission", "task_type": "portal_task", "per_fte_month": 20, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 27.41, "cost_with_prest0n_usd": 14.4, "net_value_each_usd": 13.01, "hours_returned_each": 0.158, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Searching, reading and saving one public record takes about 15 minutes by hand (our estimate).", "stays_with_professional": "The underwriter decides what the records mean for the risk.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "insurance", "role_key": "ins_uw_assistant", "role_title": "Underwriting assistant", "task_key": "ins_uwa_renewal_prep", "task_name": "Renewal pre-underwriting summary", "task_type": "report_from_data", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 82.23, "cost_with_prest0n_usd": 38.11, "net_value_each_usd": 44.13, "hours_returned_each": 0.508, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 45 minutes by hand per renewal summary (our estimate).", "stays_with_professional": "The underwriter decides the renewal terms.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "insurance", "role_key": "ins_uw_assistant", "role_title": "Underwriting assistant", "task_key": "ins_uwa_inbox", "task_name": "Broker inbox triage", "task_type": "inbox_triage", "per_fte_month": 6, "hours_low": 0.75, "hours_base": 1, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 109.64, "cost_with_prest0n_usd": 45.25, "net_value_each_usd": 64.39, "hours_returned_each": 0.667, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "I-METRICNET-2023", "assumption_note": "Contact-center benchmarks put email handle time at 8.01 minutes on average; we count one hour for a day's sorting and routine replies on six days a month, since new submissions are counted in the clearance task. Approving the drafts takes about 15 minutes.", "stays_with_professional": "The assistant approves every reply; underwriting questions go to the underwriter.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "insurance", "role_key": "ins_underwriter", "role_title": "Underwriter (commercial lines)", "task_key": "ins_uw_file_memo", "task_name": "Underwriting file or referral memo", "task_type": "draft_complex", "per_fte_month": 15, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 154.77, "cost_by_hand_usd": 193.47, "cost_with_prest0n_usd": 110.92, "net_value_each_usd": 82.55, "hours_returned_each": 0.646, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "I-ACCENTURE-UW-2021", "assumption_note": "We assume 75 minutes by hand per memo (our estimate); an underwriter survey found underwriters spend about 40% of their time on non-core and administrative work. Review is a 20-minute substantive edit.", "stays_with_professional": "The underwriter decides the risk, price and terms within authority and refers what exceeds it.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "insurance", "role_key": "ins_underwriter", "role_title": "Underwriter (commercial lines)", "task_key": "ins_uw_loss_control", "task_name": "Loss-control report summary and follow-ups", "task_type": "long_doc_summary", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 154.77, "cost_by_hand_usd": 116.08, "cost_with_prest0n_usd": 52.4, "net_value_each_usd": 63.68, "hours_returned_each": 0.458, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 45 minutes by hand to read and summarize a report (our estimate).", "stays_with_professional": "The underwriter decides which recommendations become conditions.", "prest0n_minutes": 1.78, "prest0n_minutes_p90": 5.14 }, { "industry": "insurance", "role_key": "ins_underwriter", "role_title": "Underwriter (commercial lines)", "task_key": "ins_uw_state_lookup", "task_name": "State notice-period or surplus-lines requirement lookup", "task_type": "regulatory_lookup", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 154.77, "cost_by_hand_usd": 154.77, "cost_with_prest0n_usd": 51.91, "net_value_each_usd": 102.86, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Finding and checking the rule takes about an hour by hand (our estimate). Review verifies the cited sections.", "stays_with_professional": "The underwriter and the carrier's legal staff decide how the rule applies.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "insurance", "role_key": "ins_underwriter", "role_title": "Underwriter (commercial lines)", "task_key": "ins_uw_broker_email", "task_name": "Declination or quote cover note to the broker", "task_type": "correspondence", "per_fte_month": 15, "hours_low": 0.25, "hours_base": 0.4, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 154.77, "cost_by_hand_usd": 61.91, "cost_with_prest0n_usd": 24.05, "net_value_each_usd": 37.86, "hours_returned_each": 0.263, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "K-NOY-ZHANG-2023 I-NOY-ZHANG-WP-2023", "assumption_note": "Professionals took about 27 minutes on average without AI for occupation-specific writing tasks (Noy and Zhang 2023); we use 24 minutes for a short note. Review is a read and an edit.", "stays_with_professional": "The underwriter decides and approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "insurance", "role_key": "ins_underwriter", "role_title": "Underwriter (commercial lines)", "task_key": "ins_uw_book_report", "task_name": "Monthly book report", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 2, "hours_base": 3, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 154.77, "cost_by_hand_usd": 464.32, "cost_with_prest0n_usd": 161.22, "net_value_each_usd": 303.1, "hours_returned_each": 2.033, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Assembling the monthly figures takes about 3 hours by hand (our estimate).", "stays_with_professional": "The underwriter and the unit's manager decide the book's direction.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "insurance", "role_key": "ins_underwriter", "role_title": "Underwriter (commercial lines)", "task_key": "ins_uw_renewal_sheet", "task_name": "Renewal worksheet", "task_type": "spreadsheet_model", "per_fte_month": 6, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 154.77, "cost_by_hand_usd": 193.47, "cost_with_prest0n_usd": 99.8, "net_value_each_usd": 93.67, "hours_returned_each": 0.708, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 75 minutes by hand per renewal worksheet (our estimate). Review is a tie-out of key totals.", "stays_with_professional": "The underwriter sets renewal pricing and terms.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "insurance", "role_key": "ins_claims_adjuster", "role_title": "Claims adjuster / examiner", "task_key": "ins_adj_claim_summary", "task_name": "Claim-file summary", "task_type": "long_doc_summary", "per_fte_month": 8, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 document intakes (one per file) + 1 drafted document", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 153.29, "cost_by_hand_usd": 229.93, "cost_with_prest0n_usd": 82.04, "net_value_each_usd": 147.89, "hours_returned_each": 1.05, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 1.5 hours by hand to read and summarize a 150-page file (our estimate).", "stays_with_professional": "The adjuster decides coverage, reserves and payments within authority.", "prest0n_minutes": 2.8, "prest0n_minutes_p90": 9.03 }, { "industry": "insurance", "role_key": "ins_claims_adjuster", "role_title": "Claims adjuster / examiner", "task_key": "ins_adj_med_chronology", "task_name": "Bodily-injury medical chronology", "task_type": "records_chronology", "per_fte_month": 2, "hours_low": 4, "hours_base": 6, "hours_high": 12, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 60, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "6 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 16, "units_cost_usd": 23.22, "doer_cost_per_hour_usd": 153.29, "cost_by_hand_usd": 919.71, "cost_with_prest0n_usd": 281.25, "net_value_each_usd": 638.46, "hours_returned_each": 4.317, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "I-LEZDO-MEDREC", "assumption_note": "Record-review providers cite about 50 pages an hour for clear records and 20 an hour for handwritten notes; 300 pages at 50 an hour is 6 hours. These are medical records, so the carrier decides whether they go to Prest0n under its own privacy obligations.", "stays_with_professional": "The adjuster evaluates the injury claim; medical opinions come from the carrier's medical reviewers or experts.", "prest0n_minutes": 4.85, "prest0n_minutes_p90": 20.89 }, { "industry": "insurance", "role_key": "ins_claims_adjuster", "role_title": "Claims adjuster / examiner", "task_key": "ins_adj_coverage_letter", "task_name": "Reservation-of-rights or denial letter, first draft", "task_type": "draft_complex", "per_fte_month": 3, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 153.29, "cost_by_hand_usd": 383.21, "cost_with_prest0n_usd": 215.41, "net_value_each_usd": 167.81, "hours_returned_each": 1.208, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 2.5 hours by hand for a first draft (our estimate). Review is a 45-minute substantive edit before counsel's review.", "stays_with_professional": "The licensed adjuster and coverage counsel decide the position, edit and sign the letter; Prest0n's draft is a first draft only.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "insurance", "role_key": "ins_claims_adjuster", "role_title": "Claims adjuster / examiner", "task_key": "ins_adj_subro_demand", "task_name": "Subrogation demand package", "task_type": "draft_from_template", "per_fte_month": 3, "hours_low": 1, "hours_base": 2, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 153.29, "cost_by_hand_usd": 306.57, "cost_with_prest0n_usd": 92.26, "net_value_each_usd": 214.31, "hours_returned_each": 1.483, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 2 hours by hand per package (our estimate; a vendor figure of 2-4 hours was not verified).", "stays_with_professional": "The adjuster decides the demand and approves the send; recovery negotiations stay with the adjuster or counsel.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "insurance", "role_key": "ins_claims_adjuster", "role_title": "Claims adjuster / examiner", "task_key": "ins_adj_reserve_sheet", "task_name": "Reserve worksheet and rationale", "task_type": "spreadsheet_model", "per_fte_month": 10, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 153.29, "cost_by_hand_usd": 114.96, "cost_with_prest0n_usd": 60.67, "net_value_each_usd": 54.29, "hours_returned_each": 0.458, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 45 minutes by hand per reserve change (our estimate).", "stays_with_professional": "The adjuster sets the reserve within authority.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "insurance", "role_key": "ins_claims_adjuster", "role_title": "Claims adjuster / examiner", "task_key": "ins_adj_deadline_diary", "task_name": "Claim-handling deadlines on the calendar", "task_type": "deadline_docketing", "per_fte_month": 15, "hours_low": 0.1, "hours_base": 0.2, "hours_high": 0.4, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 153.29, "cost_by_hand_usd": 30.66, "cost_with_prest0n_usd": 14.65, "net_value_each_usd": 16, "hours_returned_each": 0.123, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "I-NAIC-902", "assumption_note": "Looking up the state's rule and setting the dates takes about 12 minutes by hand (our estimate). NAIC Model 902 sets 15 days to acknowledge a claim, 21 days after proof of loss to accept or deny it and 30 days to pay; states vary.", "stays_with_professional": "The adjuster verifies each date; the claim system stays the record.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "insurance", "role_key": "ins_claims_processor", "role_title": "Claims processor", "task_key": "ins_proc_fnol_summary", "task_name": "First-notice-of-loss summary", "task_type": "intake_summary", "per_fte_month": 60, "hours_low": 0.2, "hours_base": 0.33, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 4, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 36.18, "cost_with_prest0n_usd": 21.1, "net_value_each_usd": 15.08, "hours_returned_each": 0.23, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 20 minutes by hand per notice (our estimate). At the processor's wage the 7 work units cost more than the roughly 14 minutes saved, so the model keeps this task by hand; it pays once a summary takes about 23 minutes by hand.", "stays_with_professional": "The processor sets up the claim; the adjuster decides coverage.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "insurance", "role_key": "ins_claims_processor", "role_title": "Claims processor", "task_key": "ins_proc_status_followup", "task_name": "Claim status email", "task_type": "correspondence", "per_fte_month": 40, "hours_low": 0.1, "hours_base": 0.2, "hours_high": 0.35, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 2, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 21.93, "cost_with_prest0n_usd": 9.48, "net_value_each_usd": 12.45, "hours_returned_each": 0.14, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Writing a short status email from the notes takes about 12 minutes by hand (our estimate); each open claim gets one about every five months on average.", "stays_with_professional": "The processor approves each send; coverage and payment questions go to the adjuster.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "insurance", "role_key": "ins_claims_processor", "role_title": "Claims processor", "task_key": "ins_proc_doc_indexing", "task_name": "Index and extract fields from 10 claim documents", "task_type": "data_extraction_batch", "per_fte_month": 12, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 82.23, "cost_with_prest0n_usd": 52.86, "net_value_each_usd": 29.37, "hours_returned_each": 0.546, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "I-IDE-2026", "assumption_note": "Manual invoice processing is commonly put at about 12 minutes an invoice, with 6-12 minutes for data extraction (an invoice benchmark used as a proxy); claim documents vary, and we use 4.5 minutes a document. At the processor's wage the 21 work units cost more than the time saved, so the model keeps this task by hand; it pays at about 6.3 minutes a document, just above the low end of the benchmark's 6-12 minutes.", "stays_with_professional": "The processor checks the index; the adjuster reviews what the documents mean.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "insurance", "role_key": "ins_claims_processor", "role_title": "Claims processor", "task_key": "ins_proc_portal_retrieval", "task_name": "Police report or estimate retrieval", "task_type": "portal_task", "per_fte_month": 20, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 27.41, "cost_with_prest0n_usd": 14.4, "net_value_each_usd": 13.01, "hours_returned_each": 0.158, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 15 minutes by hand per retrieval (our estimate). Portal terms vary; the firm decides which portals Prest0n works in.", "stays_with_professional": "The processor pays any report fee and decides what else the claim needs; Prest0n never pays or submits.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "insurance", "role_key": "ins_claims_processor", "role_title": "Claims processor", "task_key": "ins_proc_inbox", "task_name": "Claims inbox triage", "task_type": "inbox_triage", "per_fte_month": 8, "hours_low": 0.75, "hours_base": 1, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 109.64, "cost_with_prest0n_usd": 45.25, "net_value_each_usd": 64.39, "hours_returned_each": 0.667, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "I-METRICNET-2023", "assumption_note": "Contact-center benchmarks put email handle time at 8.01 minutes on average; we count one hour for a day's sorting and routine replies on eight days a month, since new notices are counted in the first-notice summary task. Approving the drafts takes about 15 minutes.", "stays_with_professional": "The processor approves every reply; coverage and payment questions go to the adjuster.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "insurance", "role_key": "ins_claims_processor", "role_title": "Claims processor", "task_key": "ins_proc_translation", "task_name": "Translate a claimant's document English-Spanish", "task_type": "translation_doc", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 certified-style translation + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 109.64, "cost_by_hand_usd": 109.64, "cost_with_prest0n_usd": 42.35, "net_value_each_usd": 67.29, "hours_returned_each": 0.667, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume an hour by hand for a short document (our estimate). Review is a bilingual read with corrections.", "stays_with_professional": "A bilingual staff member reviews the translation; where an official translation is required, a qualified translator prepares it.", "prest0n_minutes": 1.35, "prest0n_minutes_p90": 12.37 }, { "industry": "property-management", "role_key": "pm_owner", "role_title": "Owner / designated broker", "task_key": "pm_owner_mgmt_agreement", "task_name": "Management agreement for a new client", "task_type": "draft_from_template", "per_fte_month": 6, "hours_low": 0.3, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 255.78, "cost_by_hand_usd": 127.89, "cost_with_prest0n_usd": 63.45, "net_value_each_usd": 64.45, "hours_returned_each": 0.292, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-IPM-FEES-2026", "assumption_note": "Tailoring the template's fee, limit and duty sections takes 20-60 minutes; we use 30, and reading Prest0n's draft against the signed proposal takes about 8. Fee fields follow the market's usual structure: an 8.49% average management fee, leasing at about 70.6% of a month's rent and a flat renewal fee averaging $231.77 (2026). The association firm signs about one association a month, well under the six stated here, so this row runs at a lower rate in that scenario.", "stays_with_professional": "The broker sets the terms and signs; a person sends the agreement for e-signature.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "property-management", "role_key": "pm_owner", "role_title": "Owner / designated broker", "task_key": "pm_owner_proposal", "task_name": "Proposal for a prospective owner or association", "task_type": "prospect_brief", "per_fte_month": 9, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 255.78, "cost_by_hand_usd": 319.73, "cost_with_prest0n_usd": 80.11, "net_value_each_usd": 239.62, "hours_returned_each": 0.971, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-APOLLO-2026", "assumption_note": "We assume 1.25 hours to gather public records and listings and assemble a tailored proposal; manual account research alone runs 20-30 minutes per account in a sales-prospecting benchmark, a loose proxy. Review is a 10-minute check of figures and tone. The association firm sends about two proposals a month, well under the nine stated here, so this row runs at a lower rate in that scenario.", "stays_with_professional": "The owner prices the services and presents the proposal.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "property-management", "role_key": "pm_owner", "role_title": "Owner / designated broker", "task_key": "pm_owner_reg_memo", "task_name": "Monthly regulatory memo for the firm's states and cities", "task_type": "research_memo", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 deep-research memo + 2 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 255.78, "cost_by_hand_usd": 1023.13, "cost_with_prest0n_usd": 351.29, "net_value_each_usd": 671.84, "hours_returned_each": 2.683, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "P-HUD-FHEO-2026 P-HUD-OGC-2026 P-CO-SB26-189 P-MFD-NY-2026", "assumption_note": "Tracking rule changes across a few states and cities and writing them up takes a broker about half a day a month; we use 4 hours. 2026 brought several: HUD withdrew guidance in April and July, Colorado signed SB 26-189 in May and a federal court paused New York's ban on algorithmic rent setting in September. Review is 45 minutes to read the memo and open the linked sources.", "stays_with_professional": "The broker decides what changes in the firm's policies and templates; counsel gives legal advice.", "prest0n_minutes": 5.59, "prest0n_minutes_p90": 18.54 }, { "industry": "property-management", "role_key": "pm_owner", "role_title": "Owner / designated broker", "task_key": "pm_owner_contract_issues", "task_name": "Issues list for a vendor, software or association contract", "task_type": "contract_issues_list", "per_fte_month": 1, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 1 task turn", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 255.78, "cost_by_hand_usd": 383.67, "cost_with_prest0n_usd": 153.65, "net_value_each_usd": 230.02, "hours_returned_each": 0.933, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Reading a 10-20-page services contract and writing up the issues with fallback wording takes about 1.5 hours; review checks each flagged issue against the contract.", "stays_with_professional": "The owner negotiates and signs; counsel advises where needed.", "prest0n_minutes": 2.32, "prest0n_minutes_p90": 11.17 }, { "industry": "property-management", "role_key": "pm_owner", "role_title": "Owner / designated broker", "task_key": "pm_owner_kpi_deck", "task_name": "Quarterly KPI and owner-update deck", "task_type": "slide_deck", "per_fte_month": 0.34, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 255.78, "cost_by_hand_usd": 1023.13, "cost_with_prest0n_usd": 338.5, "net_value_each_usd": 684.63, "hours_returned_each": 2.733, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "P-VENNGAGE-DECKS", "assumption_note": "Presenters who start from a template report 45 minutes to 2 hours per deck and those starting from a blank canvas 8-12 hours (Venngage survey); a quarterly deck that also pulls the figures together is about 4 hours. Review is a 30-minute content pass.", "stays_with_professional": "The owner edits the deck and presents it.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "property-management", "role_key": "pm_owner", "role_title": "Owner / designated broker", "task_key": "pm_owner_sop", "task_name": "SOP or policy section", "task_type": "policy_sop", "per_fte_month": 1, "hours_low": 2, "hours_base": 3, "hours_high": 4, "elapsed_by_hand": "1-2 weeks", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 255.78, "cost_by_hand_usd": 767.35, "cost_with_prest0n_usd": 260.32, "net_value_each_usd": 507.03, "hours_returned_each": 2.033, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-CLICKUP-SOP-2026", "assumption_note": "A straightforward SOP for a known process takes 2-4 hours to draft (ClickUp guide); we use 3. Review is a 30-minute edit.", "stays_with_professional": "The broker approves the procedure and trains the team.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "property-management", "role_key": "pm_manager", "role_title": "Property / portfolio manager (incl. assistant property manager)", "task_key": "pm_mgr_inbox", "task_name": "Daily triage of a property manager's inbox", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 129.29, "cost_with_prest0n_usd": 53.96, "net_value_each_usd": 75.33, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-METRICNET-2023 P-APPFOLIO-NAA-2025", "assumption_note": "Contact-center benchmarks put email handle time at a median 7.07 minutes (MetricNet 2023), so about eight routine messages is an hour a day; property-management leaders report spending 66% of their time on routine and reactive work (NAA research, 2025). Approving the drafted replies takes about 15 minutes.", "stays_with_professional": "The manager approves every reply and handles calls and anything that needs judgment.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "property-management", "role_key": "pm_manager", "role_title": "Property / portfolio manager (incl. assistant property manager)", "task_key": "pm_mgr_renewal_notice", "task_name": "Renewal offer and rent-change notice", "task_type": "draft_from_template", "per_fte_month": 9, "hours_low": 0.35, "hours_base": 0.6, "hours_high": 1, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 77.57, "cost_with_prest0n_usd": 37.74, "net_value_each_usd": 39.83, "hours_returned_each": 0.387, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-PROFITCOACH-OPS-2024 P-CA-CIV-827 P-WA-HB1217", "assumption_note": "Pulling the lease terms, checking the cap and the notice period and filling the template takes 20-60 minutes; we use 36. Operators target a renewal decision 59 days before lease end, so these run on a deadline. Review is an 8-minute check of dates and amounts.", "stays_with_professional": "The owner and the manager set the increase; a person serves the notice by the method the statute requires.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "property-management", "role_key": "pm_manager", "role_title": "Property / portfolio manager (incl. assistant property manager)", "task_key": "pm_mgr_deposit_letter", "task_name": "Itemized security-deposit statement", "task_type": "draft_from_template", "per_fte_month": 3.3, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 129.29, "cost_with_prest0n_usd": 69.08, "net_value_each_usd": 60.2, "hours_returned_each": 0.567, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-CA-CIV-1950-5 P-BAYMGMT-2025", "assumption_note": "Matching deductions to photos, invoices and the ledger and writing the statement takes about an hour; review is 15 minutes on the deductions. Deadlines differ by state: 21 days in California, 14 in New York and 30 in Texas.", "stays_with_professional": "The manager approves every deduction; a person sends the statement and issues the refund in the PM software.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "property-management", "role_key": "pm_manager", "role_title": "Property / portfolio manager (incl. assistant property manager)", "task_key": "pm_mgr_inspection_writeup", "task_name": "Move-in or move-out condition report", "task_type": "form_worksheet", "per_fte_month": 6, "hours_low": 0.3, "hours_base": 0.6, "hours_high": 1.25, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 77.57, "cost_with_prest0n_usd": 43.07, "net_value_each_usd": 34.5, "hours_returned_each": 0.357, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-BAYMGMT-2025 P-CA-CIV-1950-5", "assumption_note": "A PM firm's move-out guide puts the walk-through at 30 minutes to an hour; the write-up after it is our estimate of 36 minutes. Review is an 8-minute read against the photos.", "stays_with_professional": "The inspector walks the unit and takes the photos; the manager confirms the conditions recorded.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "property-management", "role_key": "pm_manager", "role_title": "Property / portfolio manager (incl. assistant property manager)", "task_key": "pm_mgr_violation_notice", "task_name": "Lease-violation, entry or courtesy notice", "task_type": "correspondence", "per_fte_month": 2, "hours_low": 0.25, "hours_base": 0.4, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 51.71, "cost_with_prest0n_usd": 24.88, "net_value_each_usd": 26.83, "hours_returned_each": 0.23, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Filling and tailoring the template takes 15-45 minutes; we use 24.", "stays_with_professional": "The manager approves the send; notices to quit are prepared and served by a person or the firm's attorney.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "property-management", "role_key": "pm_manager", "role_title": "Property / portfolio manager (incl. assistant property manager)", "task_key": "pm_mgr_accommodation_routing", "task_name": "Reasonable-accommodation request routed to the decision-maker", "task_type": "intake_summary", "per_fte_month": 0.33, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 96.96, "cost_with_prest0n_usd": 62.95, "net_value_each_usd": 34.02, "hours_returned_each": 0.342, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-HUD-FHEO-2026", "assumption_note": "Logging the request, writing it up and routing it takes about 45 minutes by hand; review is 15 minutes. The 2004 HUD/DOJ Joint Statement on reasonable accommodations was not among the guidance HUD withdrew in 2026.", "stays_with_professional": "A designated person decides and answers every request; Prest0n neither decides a request nor asks about a disability.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "property-management", "role_key": "pm_manager", "role_title": "Property / portfolio manager (incl. assistant property manager)", "task_key": "pm_mgr_owner_report", "task_name": "Quarterly owner report from PM-software exports", "task_type": "report_from_data", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "3-5 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 129.29, "cost_with_prest0n_usd": 63.32, "net_value_each_usd": 65.96, "hours_returned_each": 0.6, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-WELLINGTONE-2026", "assumption_note": "We assume an hour per report to pull and summarize the exports; 72% of project professionals spend half a day or more a month collating reports (Wellingtone 2026), a loose proxy. Review checks the figures against the exports.", "stays_with_professional": "The manager checks the figures; the send waits for approval.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "property-management", "role_key": "pm_manager", "role_title": "Property / portfolio manager (incl. assistant property manager)", "task_key": "pm_mgr_owner_meeting_brief", "task_name": "Brief before an owner call", "task_type": "meeting_brief", "per_fte_month": 2, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 96.96, "cost_with_prest0n_usd": 37.26, "net_value_each_usd": 59.71, "hours_returned_each": 0.529, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-ESHARE-2016", "assumption_note": "Workers report spending 1 hour 9 minutes preparing for each meeting (eShare 2016); a routine owner call needs less, so we use 45 minutes. Skimming the brief takes about 8.", "stays_with_professional": "The manager runs the call and gives the advice.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "property-management", "role_key": "pm_leasing", "role_title": "Leasing agent / leasing consultant", "task_key": "pm_lease_inbox", "task_name": "Daily triage of the leasing inbox", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 106.17, "cost_by_hand_usd": 106.17, "cost_with_prest0n_usd": 45.87, "net_value_each_usd": 60.3, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-METRICNET-2023 P-RENTENGINE-Q1-2026", "assumption_note": "Single-family leasing runs at about 23 leads per lease (a leasing data report, search summary); at a median 7.07 minutes per email (MetricNet 2023), about eight routine messages is an hour a day. Approving the drafted replies takes about 15 minutes.", "stays_with_professional": "The agent approves every reply; phone and text leads stay with staff.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "property-management", "role_key": "pm_leasing", "role_title": "Leasing agent / leasing consultant", "task_key": "pm_lease_listing_ad", "task_name": "Listing ad with a fair-housing wording check", "task_type": "draft_from_template", "per_fte_month": 11, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 106.17, "cost_by_hand_usd": 79.63, "cost_with_prest0n_usd": 45.99, "net_value_each_usd": 33.64, "hours_returned_each": 0.412, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-24CFR100-75 P-PRRAC-SOI-2026", "assumption_note": "Writing an ad and checking its wording against fair-housing and local rules takes about 25-90 minutes; we use 45. Review is a 15-minute read. Source-of-income laws now cover over 57% of voucher holders (PRRAC 2026), so the check depends on the jurisdiction.", "stays_with_professional": "The agent edits the ad and a person publishes it; ad targeting and media choices stay with staff.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "property-management", "role_key": "pm_leasing", "role_title": "Leasing agent / leasing consultant", "task_key": "pm_lease_listing_entry", "task_name": "Approved listing entered in the PM software", "task_type": "portal_task", "per_fte_month": 11, "hours_low": 0.25, "hours_base": 0.35, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 106.17, "cost_by_hand_usd": 37.16, "cost_with_prest0n_usd": 22.22, "net_value_each_usd": 14.93, "hours_returned_each": 0.182, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Entering a listing and its photos takes 15-45 minutes; we use 21. Review is a 6-minute check of the entry.", "stays_with_professional": "A person checks the entry and presses publish; syndication to listing sites is the agent's step.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "property-management", "role_key": "pm_leasing", "role_title": "Leasing agent / leasing consultant", "task_key": "pm_lease_showing_sched", "task_name": "Agent-led showing scheduled", "task_type": "scheduling", "per_fte_month": 16, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 2, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 106.17, "cost_by_hand_usd": 26.54, "cost_with_prest0n_usd": 9.54, "net_value_each_usd": 17, "hours_returned_each": 0.188, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-DOODLE-2009 P-BUILDIUM-SHOWINGS-2025", "assumption_note": "A survey found professionals spend 4.9 hours a week arranging 7.1 meetings, about 41 minutes each (Doodle 2009); a showing with one prospect is simpler, so we use 15 minutes. The showing itself, 20-30 minutes when accompanied, stays with the agent.", "stays_with_professional": "The agent runs the showing and checks the prospect's ID; lockbox and access codes stay with staff.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "property-management", "role_key": "pm_leasing", "role_title": "Leasing agent / leasing consultant", "task_key": "pm_lease_application_check", "task_name": "Application completeness check and income summary", "task_type": "intake_summary", "per_fte_month": 22, "hours_low": 0.3, "hours_base": 0.6, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 106.17, "cost_by_hand_usd": 63.7, "cost_with_prest0n_usd": 40.52, "net_value_each_usd": 23.18, "hours_returned_each": 0.287, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-BUILDIUM-2026 P-FTC-FCRA-LANDLORDS", "assumption_note": "Checking an application and its pay stubs or bank statements against the criteria takes 20-90 minutes by hand; we use 36. Review is 15 minutes. 75% of firms saw more rental fraud in 2025 (an industry survey), which makes the inconsistency check worth running on every file.", "stays_with_professional": "The manager decides every application; staff order and read screening reports and send any FCRA adverse-action notice. Prest0n never looks at criminal history and never scores or ranks applicants.", "prest0n_minutes": 1.78, "prest0n_minutes_p90": 5.14 }, { "industry": "property-management", "role_key": "pm_leasing", "role_title": "Leasing agent / leasing consultant", "task_key": "pm_lease_lease_draft", "task_name": "Lease and addenda from the state template", "task_type": "draft_from_template", "per_fte_month": 11, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 18, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 106.17, "cost_by_hand_usd": 79.63, "cost_with_prest0n_usd": 51.3, "net_value_each_usd": 28.33, "hours_returned_each": 0.362, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-CA-CIV-1632", "assumption_note": "Filling the template and addenda with the approved terms takes 30-90 minutes; we use 45. Review is 18 minutes against the approved terms. Translations are counted in the translation row, which covers English-Spanish only.", "stays_with_professional": "The agent checks the terms; a person sends the lease for e-signature.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "property-management", "role_key": "pm_leasing", "role_title": "Leasing agent / leasing consultant", "task_key": "pm_lease_move_in_packet", "task_name": "Move-in packet", "task_type": "draft_from_template", "per_fte_month": 11, "hours_low": 0.4, "hours_base": 0.6, "hours_high": 1.25, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 106.17, "cost_by_hand_usd": 63.7, "cost_with_prest0n_usd": 36.35, "net_value_each_usd": 27.35, "hours_returned_each": 0.353, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Tailoring the packet to the unit and its association takes about 25-75 minutes; we use 36. Review is 10 minutes.", "stays_with_professional": "Staff hand over keys and access codes and approve the send.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "property-management", "role_key": "pm_leasing", "role_title": "Leasing agent / leasing consultant", "task_key": "pm_lease_rent_comps", "task_name": "Rent comparison from public listings", "task_type": "vendor_comparison", "per_fte_month": 5, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 task turns + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 106.17, "cost_by_hand_usd": 79.63, "cost_with_prest0n_usd": 49.97, "net_value_each_usd": 29.66, "hours_returned_each": 0.375, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-MFD-NY-2026", "assumption_note": "Searching public listings and building the table takes 30-90 minutes; we use 45, for about half of listings. Review is 15 minutes. A federal court paused New York's ban on algorithmic rent setting in September 2026 and several cities restrict such tools, so the firm keeps to public data and a person's decision.", "stays_with_professional": "The owner and the manager set the rent.", "prest0n_minutes": 3.42, "prest0n_minutes_p90": 27.32 }, { "industry": "property-management", "role_key": "pm_maint_coord", "role_title": "Maintenance coordinator / dispatcher", "task_key": "pm_maint_triage_dispatch", "task_name": "Maintenance request triage and vendor dispatch draft", "task_type": "correspondence", "per_fte_month": 95, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "hours", "brief_min": 1, "review_min": 4, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 103.97, "cost_by_hand_usd": 25.99, "cost_with_prest0n_usd": 14.17, "net_value_each_usd": 11.83, "hours_returned_each": 0.142, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-HEMLANE-MAINT-2026", "assumption_note": "At about 3.3 requests per door a year (2024; a data set of more than 193,000 requests), a 320-door firm gets about 88 a month. We found no reliable public benchmark for coordinator time per work order, so we assume 15 minutes to read the request and photos, set urgency and write the dispatch and the acknowledgment. Review is 4 minutes.", "stays_with_professional": "The coordinator approves each dispatch; emergencies are handled by phone by the firm's on-call person, and Prest0n takes no calls.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "property-management", "role_key": "pm_maint_coord", "role_title": "Maintenance coordinator / dispatcher", "task_key": "pm_maint_inbox_followups", "task_name": "Daily maintenance inbox: vendor updates and resident follow-ups", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 103.97, "cost_by_hand_usd": 77.98, "cost_with_prest0n_usd": 38.6, "net_value_each_usd": 39.38, "hours_returned_each": 0.462, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-METRICNET-2023", "assumption_note": "At a median 7.07 minutes per email (MetricNet 2023), about six routine messages is 45 minutes a day; approving the drafts takes about 12.", "stays_with_professional": "The coordinator approves every send and makes the calls.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "property-management", "role_key": "pm_maint_coord", "role_title": "Maintenance coordinator / dispatcher", "task_key": "pm_maint_owner_approval", "task_name": "Owner approval request for a repair over the spending limit", "task_type": "correspondence", "per_fte_month": 9.5, "hours_low": 0.2, "hours_base": 0.3, "hours_high": 0.6, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 103.97, "cost_by_hand_usd": 31.19, "cost_with_prest0n_usd": 11.39, "net_value_each_usd": 19.8, "hours_returned_each": 0.218, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Gathering the estimate and photos and writing the request takes about 12-36 minutes; we use 18, for about one work order in ten.", "stays_with_professional": "The owner approves or declines the repair; the coordinator approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "property-management", "role_key": "pm_maint_coord", "role_title": "Maintenance coordinator / dispatcher", "task_key": "pm_maint_wo_status_update", "task_name": "Work-order status updates in the PM software", "task_type": "portal_task", "per_fte_month": 19, "hours_low": 0.25, "hours_base": 0.4, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 103.97, "cost_by_hand_usd": 41.59, "cost_with_prest0n_usd": 15.44, "net_value_each_usd": 26.15, "hours_returned_each": 0.293, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-VENDOROO-2025", "assumption_note": "A maintenance-software vendor's model assumes about 18 touches per work order; we assume 24 minutes by hand to post a batch of five updates, one batch for every five work orders. Review is a 3-minute check.", "stays_with_professional": "The coordinator closes work orders and approves vendor bills.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "property-management", "role_key": "pm_maint_coord", "role_title": "Maintenance coordinator / dispatcher", "task_key": "pm_maint_bid_comparison", "task_name": "Vendor bid comparison for a turnover or large repair", "task_type": "vendor_comparison", "per_fte_month": 2.7, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "3-5 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 task turns + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 103.97, "cost_by_hand_usd": 103.97, "cost_with_prest0n_usd": 51.75, "net_value_each_usd": 52.23, "hours_returned_each": 0.6, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Lining up two or three bids and checking scope and insurance takes about an hour; review is 15 minutes.", "stays_with_professional": "The coordinator or the owner chooses the vendor.", "prest0n_minutes": 3.42, "prest0n_minutes_p90": 27.32 }, { "industry": "property-management", "role_key": "pm_maint_coord", "role_title": "Maintenance coordinator / dispatcher", "task_key": "pm_maint_coi_w9_batch", "task_name": "Vendor insurance certificates and W-9s: 10 documents", "task_type": "data_extraction_batch", "per_fte_month": 1, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 5, "elapsed_by_hand": "1-2 weeks", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 103.97, "cost_by_hand_usd": 259.93, "cost_with_prest0n_usd": 86.79, "net_value_each_usd": 173.14, "hours_returned_each": 1.958, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume about 15 minutes per document to read and key the fields, 2.5 hours for 10. Review is a 20-minute sample check against the documents.", "stays_with_professional": "The coordinator checks coverage against the firm's vendor requirements and approves each request.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "property-management", "role_key": "pm_maint_coord", "role_title": "Maintenance coordinator / dispatcher", "task_key": "pm_maint_turn_scope", "task_name": "Make-ready scope and work-order list", "task_type": "draft_from_template", "per_fte_month": 9, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 9, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 103.97, "cost_by_hand_usd": 77.98, "cost_with_prest0n_usd": 34.85, "net_value_each_usd": 43.13, "hours_returned_each": 0.512, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-PROFITCOACH-OPS-2024", "assumption_note": "Operators target a 14-day turnover, so the scope is written right after move-out; we assume 45 minutes by hand. Review is 9 minutes.", "stays_with_professional": "The coordinator confirms the scope and the owner approves the cost.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "property-management", "role_key": "pm_accounting", "role_title": "Property accountant / bookkeeper", "task_key": "pm_acct_owner_statement_notes", "task_name": "Owner-statement notes for about 25 statements", "task_type": "report_from_data", "per_fte_month": 10, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "3-5 days", "brief_min": 3, "review_min": 18, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 111.96, "cost_by_hand_usd": 167.95, "cost_with_prest0n_usd": 67.59, "net_value_each_usd": 100.35, "hours_returned_each": 1, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 3-4 minutes per statement, 1.5 hours a batch; review is 18 minutes against the ledger.", "stays_with_professional": "The accountant reviews and releases the statements; owner distributions are made by a person.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "property-management", "role_key": "pm_accounting", "role_title": "Property accountant / bookkeeper", "task_key": "pm_acct_trust_reconciliation", "task_name": "Three-way trust reconciliation", "task_type": "reconciliation", "per_fte_month": 2, "hours_low": 1.5, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 111.96, "cost_by_hand_usd": 335.89, "cost_with_prest0n_usd": 109.06, "net_value_each_usd": 226.83, "hours_returned_each": 2.117, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-APQC-BANKREC-2026 P-CA-10CCR-2831-2", "assumption_note": "APQC puts one bank reconciliation at 2.6 hours for top performers and 4 hours at the median; we use 3 hours for a three-way reconciliation from clean exports. California requires trust accounts to be reconciled at least once a month (10 CCR 2831.2). Review covers the exceptions and the tie-out.", "stays_with_professional": "The accountant resolves exceptions and posts any corrections, and the broker reviews and signs off; Prest0n prepares the reconciliation and never posts to the ledger.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "property-management", "role_key": "pm_accounting", "role_title": "Property accountant / bookkeeper", "task_key": "pm_acct_rent_roll_reconciliation", "task_name": "Rent roll tied to the ledger", "task_type": "reconciliation", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 3 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 111.96, "cost_by_hand_usd": 447.86, "cost_with_prest0n_usd": 120.26, "net_value_each_usd": 327.6, "hours_returned_each": 3.017, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 4 hours a month by hand for a rent roll of about 300-400 doors; review is 30 minutes on the mismatches.", "stays_with_professional": "The accountant posts any corrections.", "prest0n_minutes": 2.62, "prest0n_minutes_p90": 21.98 }, { "industry": "property-management", "role_key": "pm_accounting", "role_title": "Property accountant / bookkeeper", "task_key": "pm_acct_invoice_extraction", "task_name": "Vendor invoices to an AP import file: 10 invoices", "task_type": "data_extraction_batch", "per_fte_month": 8, "hours_low": 1, "hours_base": 1.5, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 111.96, "cost_by_hand_usd": 167.95, "cost_with_prest0n_usd": 72.46, "net_value_each_usd": 95.49, "hours_returned_each": 1.125, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-IDE-2026", "assumption_note": "A widely cited benchmark is about 12 minutes per invoice processed by hand, so 10 invoices with work-order matching is 1.5 hours. About half of vendor invoices need manual entry; the PM software captures the rest. Review is a 15-minute sample check.", "stays_with_professional": "The accountant imports and approves the bills; payments are made by a person.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "property-management", "role_key": "pm_accounting", "role_title": "Property accountant / bookkeeper", "task_key": "pm_acct_delinquency_report", "task_name": "Weekly delinquency and aging report", "task_type": "report_from_data", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 111.96, "cost_by_hand_usd": 111.96, "cost_with_prest0n_usd": 50.8, "net_value_each_usd": 61.17, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-HEMLANE-JUN2026", "assumption_note": "We assume an hour a week. One data provider reported national delinquency rising from 4.3% in January to 11.6% in June 2026 (definition not stated). Review checks the totals against the export.", "stays_with_professional": "The manager decides next steps; Prest0n files nothing and starts no eviction.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "property-management", "role_key": "pm_accounting", "role_title": "Property accountant / bookkeeper", "task_key": "pm_acct_late_notices", "task_name": "Late-rent reminder or notice", "task_type": "correspondence", "per_fte_month": 24, "hours_low": 0.1, "hours_base": 0.2, "hours_high": 0.4, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 111.96, "cost_by_hand_usd": 22.39, "cost_with_prest0n_usd": 11.49, "net_value_each_usd": 10.91, "hours_returned_each": 0.123, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-CFPB-RENT-2025", "assumption_note": "Checking the ledger and tailoring the notice takes about 12 minutes. The share of renters paying late fees peaked at 23% in February 2023 and was just under 14% by November 2024; the average late fee was $85 (CFPB).", "stays_with_professional": "A person approves each send; statutory pay-or-quit notices are prepared and served by a person or the firm's attorney.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "property-management", "role_key": "pm_accounting", "role_title": "Property accountant / bookkeeper", "task_key": "pm_acct_utility_billback", "task_name": "Utility bill-back allocation", "task_type": "spreadsheet_model", "per_fte_month": 3, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 111.96, "cost_by_hand_usd": 167.95, "cost_with_prest0n_usd": 79.41, "net_value_each_usd": 88.54, "hours_returned_each": 0.933, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 1.5 hours per property a month; review is a 20-minute tie-out.", "stays_with_professional": "The accountant checks the allocation and posts the charges.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "property-management", "role_key": "pm_accounting", "role_title": "Property accountant / bookkeeper", "task_key": "pm_acct_budget_draft", "task_name": "Annual property budget draft", "task_type": "spreadsheet_model", "per_fte_month": 1, "hours_low": 2, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 weeks", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 111.96, "cost_by_hand_usd": 447.86, "cost_with_prest0n_usd": 157.78, "net_value_each_usd": 290.07, "hours_returned_each": 2.733, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "P-NAA-DOLLAR-2025", "assumption_note": "We assume 4 hours per budget, all drafted in September-December. NAA's 2025 Dollar of Rent puts operating costs at $8,213 per unit, with payroll about 7 cents of each rent dollar (search summary). Review is 30 minutes.", "stays_with_professional": "The manager and the owner approve the budget.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "property-management", "role_key": "pm_admin", "role_title": "Office manager / administrator (incl. resident services)", "task_key": "pm_admin_inbox", "task_name": "Daily triage of the shared office inbox", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 101.46, "cost_with_prest0n_usd": 44.22, "net_value_each_usd": 57.24, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-METRICNET-2023", "assumption_note": "At a median 7.07 minutes per email (MetricNet 2023), about eight routine messages is an hour a day; approving the drafts takes about 15 minutes.", "stays_with_professional": "The administrator approves every reply and answers the phones.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "property-management", "role_key": "pm_admin", "role_title": "Office manager / administrator (incl. resident services)", "task_key": "pm_admin_property_setup", "task_name": "New property set up in the PM software", "task_type": "portal_task", "per_fte_month": 7, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 9, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 portal task (3 task turns, by convention)", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 76.1, "cost_with_prest0n_usd": 32.25, "net_value_each_usd": 43.84, "hours_returned_each": 0.475, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-PROFITCOACH-OPS-2024", "assumption_note": "Operators target new-property setup within 6 days; the record entry itself takes about 25-90 minutes, and we use 45. Review is 9 minutes.", "stays_with_professional": "A person enters the owner's bank details and activates the property.", "prest0n_minutes": 8.8, "prest0n_minutes_p90": 26.3 }, { "industry": "property-management", "role_key": "pm_admin", "role_title": "Office manager / administrator (incl. resident services)", "task_key": "pm_admin_owner_welcome", "task_name": "Owner welcome packet and checklist", "task_type": "draft_from_template", "per_fte_month": 6, "hours_low": 0.4, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 9, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 76.1, "cost_with_prest0n_usd": 34.25, "net_value_each_usd": 41.84, "hours_returned_each": 0.512, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Tailoring the packet to the property takes about 25-90 minutes; we use 45. Review is 9 minutes.", "stays_with_professional": "The administrator approves the send.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "property-management", "role_key": "pm_admin", "role_title": "Office manager / administrator (incl. resident services)", "task_key": "pm_admin_translation", "task_name": "English-Spanish translation of a notice, addendum or letter", "task_type": "translation_doc", "per_fte_month": 4, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 3, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 certified-style translation + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 253.65, "cost_with_prest0n_usd": 74.29, "net_value_each_usd": 179.36, "hours_returned_each": 1.825, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "P-ATA-THROUGHPUT P-CA-CIV-1632", "assumption_note": "Translators produce about 400-600 finished words an hour, so about 1,500 words is 2.5-3.75 hours; we use 2.5. Review is a 30-minute bilingual read. California requires a translation before signing when a lease is negotiated mainly in Spanish, Chinese, Tagalog, Vietnamese or Korean; this row covers Spanish only.", "stays_with_professional": "A bilingual staff member reviews the translation, and a qualified translator certifies it where required.", "prest0n_minutes": 1.35, "prest0n_minutes_p90": 12.37 }, { "industry": "property-management", "role_key": "pm_admin", "role_title": "Office manager / administrator (incl. resident services)", "task_key": "pm_admin_hoa_passthrough", "task_name": "Association notice about a managed home", "task_type": "intake_summary", "per_fte_month": 5, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 50.73, "cost_with_prest0n_usd": 23.32, "net_value_each_usd": 27.41, "hours_returned_each": 0.342, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-CAI-STATS-2025", "assumption_note": "Reading the notice, writing to the resident and tracking the cure date takes about 30 minutes. 35.2% of U.S. housing is in a community association (CAI 2025).", "stays_with_professional": "The manager handles any dispute with the association; the send to the resident waits for approval.", "prest0n_minutes": 1.78, "prest0n_minutes_p90": 5.14 }, { "industry": "property-management", "role_key": "pm_admin", "role_title": "Office manager / administrator (incl. resident services)", "task_key": "pm_admin_job_post", "task_name": "Job description and posting", "task_type": "draft_from_template", "per_fte_month": 0.3, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 152.19, "cost_with_prest0n_usd": 67.65, "net_value_each_usd": 84.54, "hours_returned_each": 0.933, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-HRSG-2019", "assumption_note": "61% of HR professionals say a job description takes over an hour to write (HRSG 2019); we use 1.5 hours with the posting text. Review is 15 minutes.", "stays_with_professional": "The owner decides the role and the pay and a person posts the job; Prest0n does not screen or rank candidates.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "property-management", "role_key": "pm_admin", "role_title": "Office manager / administrator (incl. resident services)", "task_key": "pm_admin_interview_sched", "task_name": "Interview scheduled", "task_type": "scheduling", "per_fte_month": 1.2, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 2, "elapsed_by_hand": "3-5 days", "brief_min": 2, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 50.73, "cost_with_prest0n_usd": 13.89, "net_value_each_usd": 36.84, "hours_returned_each": 0.392, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-YELLO-2019", "assumption_note": "67% of recruiters say a single interview takes 30 minutes to 2 hours to schedule (Yello 2019); we use 30 minutes.", "stays_with_professional": "The manager interviews and decides.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "property-management", "role_key": "pm_admin", "role_title": "Office manager / administrator (incl. resident services)", "task_key": "pm_admin_expiry_watch", "task_name": "Daily Routine: lease, insurance and certificate dates", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 2.5, "hours_base": 3.7, "hours_high": 6, "elapsed_by_hand": "same day", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 375.4, "cost_with_prest0n_usd": 152.16, "net_value_each_usd": 223.25, "hours_returned_each": 2.515, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "Keeping these dates by hand takes about 10 minutes a business day (3.7 hours a month); setting up the Routine takes 15 minutes and reading the digests about 45 minutes a month.", "stays_with_professional": "The team acts on each alert.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "property-management", "role_key": "hoa_manager", "role_title": "Community association manager", "task_key": "hoa_mgr_inbox", "task_name": "Daily triage of a community manager's inbox", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 129.29, "cost_with_prest0n_usd": 53.96, "net_value_each_usd": 75.33, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-METRICNET-2023 P-CAI-BENCH-2025", "assumption_note": "At a median 7.07 minutes per email (MetricNet 2023), about eight routine messages is an hour a day; association firms name board workload as a top pressure (59%, CAI 2025 benchmarking). Approving the drafts takes about 15 minutes.", "stays_with_professional": "The manager approves every reply and handles calls and board judgment calls.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "property-management", "role_key": "hoa_manager", "role_title": "Community association manager", "task_key": "hoa_mgr_board_packet", "task_name": "Board meeting packet", "task_type": "draft_complex", "per_fte_month": 4, "hours_low": 1.5, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 387.86, "cost_with_prest0n_usd": 161.78, "net_value_each_usd": 226.08, "hours_returned_each": 1.883, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "We assume 3 hours per packet; review is a 30-minute substantive pass.", "stays_with_professional": "The manager reviews the packet; the board decides every item.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "property-management", "role_key": "hoa_manager", "role_title": "Community association manager", "task_key": "hoa_mgr_minutes", "task_name": "Board meeting minutes and action list", "task_type": "meeting_notes", "per_fte_month": 4, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 3, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 258.57, "cost_with_prest0n_usd": 82.67, "net_value_each_usd": 175.9, "hours_returned_each": 1.417, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-NHS-MINUTES", "assumption_note": "Minutes take at least as long to draft as the meeting, often two or three times as long (NHS minute-taking guidance); for a one-hour board meeting we use 2 hours. Review is 20 minutes.", "stays_with_professional": "The secretary and the board approve the minutes.", "prest0n_minutes": 1.78, "prest0n_minutes_p90": 5.14 }, { "industry": "property-management", "role_key": "hoa_manager", "role_title": "Community association manager", "task_key": "hoa_mgr_arc_summary", "task_name": "Architectural-review application summary", "task_type": "intake_summary", "per_fte_month": 13, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 64.64, "cost_with_prest0n_usd": 30.63, "net_value_each_usd": 34.02, "hours_returned_each": 0.342, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Reading an application and the guidelines and writing the summary takes about 30 minutes; review is 6.", "stays_with_professional": "The architectural committee or the board decides.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "property-management", "role_key": "hoa_manager", "role_title": "Community association manager", "task_key": "hoa_mgr_violation_hearing_letter", "task_name": "Violation escalation or hearing-notice letter", "task_type": "correspondence", "per_fte_month": 10, "hours_low": 0.25, "hours_base": 0.4, "hours_high": 0.75, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 51.71, "cost_with_prest0n_usd": 20.57, "net_value_each_usd": 31.14, "hours_returned_each": 0.263, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Tailoring the letter to the violation history and the governing documents takes about 24 minutes.", "stays_with_professional": "The board holds the hearing and sets any fine; the manager approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "property-management", "role_key": "hoa_manager", "role_title": "Community association manager", "task_key": "hoa_mgr_budget_reserve", "task_name": "Association budget draft with reserve-study summary", "task_type": "spreadsheet_model", "per_fte_month": 0.7, "hours_low": 3, "hours_base": 6, "hours_high": 12, "elapsed_by_hand": "1-2 weeks", "brief_min": 15, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "4 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 15, "units_cost_usd": 21.77, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 775.72, "cost_with_prest0n_usd": 267.41, "net_value_each_usd": 508.31, "hours_returned_each": 4.1, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "P-CAI-STATS-2025", "assumption_note": "We assume 6 hours per association budget, all drafted in July-December. Associations put $31.1 billion of $124.2 billion in assessments into reserves (CAI 2025). Review is 45 minutes.", "stays_with_professional": "The board adopts the budget; a reserve specialist prepares the reserve study.", "prest0n_minutes": 5.44, "prest0n_minutes_p90": 35.1 }, { "industry": "property-management", "role_key": "hoa_manager", "role_title": "Community association manager", "task_key": "hoa_mgr_vendor_bids", "task_name": "Association contract bid comparison", "task_type": "vendor_comparison", "per_fte_month": 2, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 weeks", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 task turns + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 129.29, "cost_by_hand_usd": 193.93, "cost_with_prest0n_usd": 72.65, "net_value_each_usd": 121.28, "hours_returned_each": 1.017, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Lining up three bids against the specifications takes about 1.5 hours; review is 15 minutes.", "stays_with_professional": "The board awards and signs the contract.", "prest0n_minutes": 3.42, "prest0n_minutes_p90": 27.32 }, { "industry": "property-management", "role_key": "hoa_assistant", "role_title": "Assistant community manager / association administrator", "task_key": "hoa_asst_resale_datasheet", "task_name": "Resale or estoppel data sheet", "task_type": "form_worksheet", "per_fte_month": 7.5, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "3-5 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 101.46, "cost_with_prest0n_usd": 52.19, "net_value_each_usd": 49.27, "hours_returned_each": 0.6, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "P-COMMUNITYPAY-RESALE", "assumption_note": "Gathering the balance, violations and documents takes about an hour per request. Deadlines are short: 10 business days in Texas with a $375 fee cap, 14 days in Virginia and 10 days in California (search summary). Review is 15 minutes.", "stays_with_professional": "A person completes the official form or portal entry, signs and delivers it and collects the fee; Prest0n never fills the official form.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "property-management", "role_key": "hoa_assistant", "role_title": "Assistant community manager / association administrator", "task_key": "hoa_asst_assessment_reminders", "task_name": "Assessment reminder or past-due letter", "task_type": "correspondence", "per_fte_month": 30, "hours_low": 0.1, "hours_base": 0.2, "hours_high": 0.4, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 2, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 20.29, "cost_with_prest0n_usd": 8.99, "net_value_each_usd": 11.3, "hours_returned_each": 0.14, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Checking the account and tailoring the letter takes about 12 minutes.", "stays_with_professional": "The board decides on liens and referrals and the association's attorney makes any filing; the assistant approves each send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "property-management", "role_key": "hoa_assistant", "role_title": "Assistant community manager / association administrator", "task_key": "hoa_asst_inbox", "task_name": "Daily triage of the association administration inbox", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 101.46, "cost_with_prest0n_usd": 44.22, "net_value_each_usd": 57.24, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "P-METRICNET-2023", "assumption_note": "At a median 7.07 minutes per email (MetricNet 2023), about eight routine messages is an hour a day; approving the drafts takes about 15 minutes.", "stays_with_professional": "The assistant approves every reply.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "property-management", "role_key": "hoa_assistant", "role_title": "Assistant community manager / association administrator", "task_key": "hoa_asst_meeting_notice_calendar", "task_name": "Meeting-notice deadlines calendared", "task_type": "deadline_docketing", "per_fte_month": 6, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 50.73, "cost_with_prest0n_usd": 17.28, "net_value_each_usd": 33.45, "hours_returned_each": 0.358, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Looking up the notice rules and computing the dates takes about 30 minutes per meeting.", "stays_with_professional": "The manager verifies each date.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "property-management", "role_key": "hoa_assistant", "role_title": "Assistant community manager / association administrator", "task_key": "hoa_asst_new_owner_welcome", "task_name": "New-owner welcome letter", "task_type": "correspondence", "per_fte_month": 7.5, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 50.73, "cost_with_prest0n_usd": 18.97, "net_value_each_usd": 31.76, "hours_returned_each": 0.342, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Tailoring the letter takes about 30 minutes; one per resale.", "stays_with_professional": "The assistant approves the send.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "property-management", "role_key": "hoa_assistant", "role_title": "Assistant community manager / association administrator", "task_key": "hoa_asst_translation", "task_name": "English-Spanish translation of an association notice", "task_type": "translation_doc", "per_fte_month": 2, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 3, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 certified-style translation + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 101.46, "cost_by_hand_usd": 253.65, "cost_with_prest0n_usd": 74.29, "net_value_each_usd": 179.36, "hours_returned_each": 1.825, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "P-ATA-THROUGHPUT", "assumption_note": "Translators produce about 400-600 finished words an hour, so about 1,500 words is 2.5-3.75 hours; we use 2.5. Review is a 30-minute bilingual read.", "stays_with_professional": "A bilingual reviewer checks the translation before it goes out.", "prest0n_minutes": 1.35, "prest0n_minutes_p90": 12.37 }, { "industry": "general", "role_key": "gen_assistant", "role_title": "Executive / administrative assistant", "task_key": "gen_asst_inbox_triage", "task_name": "Inbox triage with drafted replies (one working day)", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 148.98, "cost_by_hand_usd": 148.98, "cost_with_prest0n_usd": 53.4, "net_value_each_usd": 95.58, "hours_returned_each": 0.7, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-MGI-2012 G-ADOBE-2019", "assumption_note": "Managers and professionals spend about 28% of the workweek, roughly 13 hours, on email (McKinsey, 2012) and report 3.4 hours a day on work email (Adobe); we count one hour a day of triage and routine replies, with 12 minutes to approve the drafts.", "stays_with_professional": "The assistant approves every reply before it is sent; the executive decides anything that is not routine.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "general", "role_key": "gen_assistant", "role_title": "Executive / administrative assistant", "task_key": "gen_asst_scheduling", "task_name": "Schedule a meeting across calendars", "task_type": "scheduling", "per_fte_month": 40, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.7, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 2, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 148.98, "cost_by_hand_usd": 37.24, "cost_with_prest0n_usd": 12.21, "net_value_each_usd": 25.03, "hours_returned_each": 0.188, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-DOODLE-2009", "assumption_note": "A 2,500-person survey found staff spent 4.9 hours a week arranging 7.1 meetings, about 41 minutes each; we use 15 minutes of hands-on time.", "stays_with_professional": "The assistant approves the email to attendees; the executive owns the calendar and any trade-offs between meetings.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "general", "role_key": "gen_assistant", "role_title": "Executive / administrative assistant", "task_key": "gen_asst_meeting_brief", "task_name": "Pre-meeting brief for the executive", "task_type": "meeting_brief", "per_fte_month": 8, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 148.98, "cost_by_hand_usd": 111.73, "cost_with_prest0n_usd": 41.61, "net_value_each_usd": 70.13, "hours_returned_each": 0.529, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-ESHARE-2016", "assumption_note": "Office workers report about 1 hour 9 minutes of preparation per meeting (eShare survey); we count 45 minutes for the assistant to assemble a brief.", "stays_with_professional": "The assistant skims and corrects the brief; the executive decides what to raise in the meeting.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "general", "role_key": "gen_assistant", "role_title": "Executive / administrative assistant", "task_key": "gen_asst_travel", "task_name": "Travel research and itinerary", "task_type": "vendor_comparison", "per_fte_month": 3, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 task turns + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 148.98, "cost_by_hand_usd": 148.98, "cost_with_prest0n_usd": 62.3, "net_value_each_usd": 86.68, "hours_returned_each": 0.65, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-ENGINE-2026", "assumption_note": "Respondents at small and midsize businesses report about 9 hours a month on travel admin (Morning Brew and Engine survey); we count one hour of research and itinerary work per trip.", "stays_with_professional": "A person confirms current prices, books and pays; the traveller approves the plan.", "prest0n_minutes": 3.42, "prest0n_minutes_p90": 27.32 }, { "industry": "general", "role_key": "gen_assistant", "role_title": "Executive / administrative assistant", "task_key": "gen_asst_expense_report", "task_name": "Monthly expense report from receipts", "task_type": "form_worksheet", "per_fte_month": 3, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 148.98, "cost_by_hand_usd": 148.98, "cost_with_prest0n_usd": 58.79, "net_value_each_usd": 90.19, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-GBTA-2015", "assumption_note": "GBTA puts a single-night trip report at 20 minutes to complete; a month of an executive's receipts is several trips' worth, so we use one hour. The recipe assumes receipts are scanned into one PDF.", "stays_with_professional": "The assistant checks the report and submits it in the expense system; the executive and an approver sign off.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "general", "role_key": "gen_assistant", "role_title": "Executive / administrative assistant", "task_key": "gen_asst_minutes", "task_name": "Minutes and action items from a recorded meeting", "task_type": "meeting_notes", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 148.98, "cost_by_hand_usd": 148.98, "cost_with_prest0n_usd": 51.95, "net_value_each_usd": 97.03, "hours_returned_each": 0.7, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-NHS-HDUHB-MINUTES", "assumption_note": "Public-sector minute-taking guidance says minutes take at least as long to draft as the meeting, often two or three times as long; we use one hour for a one-hour meeting.", "stays_with_professional": "The chair or an attendee confirms the minutes and action items before they are circulated.", "prest0n_minutes": 1.78, "prest0n_minutes_p90": 5.14 }, { "industry": "general", "role_key": "gen_assistant", "role_title": "Executive / administrative assistant", "task_key": "gen_asst_doc_formatting", "task_name": "Put a document or deck into the company template", "task_type": "draft_from_template", "per_fte_month": 8, "hours_low": 0.33, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 6, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 148.98, "cost_by_hand_usd": 111.73, "cost_with_prest0n_usd": 43.68, "net_value_each_usd": 68.06, "hours_returned_each": 0.525, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-EMPOWER-2020", "assumption_note": "A survey of 1,030 US office workers found 34% of their time in Office software went to formatting, about 9 hours a week; we count 45 minutes per document.", "stays_with_professional": "The author checks the result and owns the content.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "general", "role_key": "gen_csr", "role_title": "Customer service representative", "task_key": "gen_csr_reply_batch", "task_name": "Draft replies to a batch of about 20 support emails and chats", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 1.25, "hours_base": 2, "hours_high": 3.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "8 task turns", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 196.07, "cost_with_prest0n_usd": 99.84, "net_value_each_usd": 96.23, "hours_returned_each": 1.1, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "A", "source_ids": "G-METRICNET-2023 G-CCH-EMAILS-2023", "assumption_note": "MetricNet's 2023 benchmarks put web/email handle time at a median of 7.07 minutes; we use 6 minutes a message for the reply itself, and 2 minutes for the representative to read and approve each draft.", "stays_with_professional": "The representative reads and approves every reply; refunds, credits and account changes stay with staff.", "prest0n_minutes": 4.28, "prest0n_minutes_p90": 48.25 }, { "industry": "general", "role_key": "gen_csr", "role_title": "Customer service representative", "task_key": "gen_csr_portal_lookups", "task_name": "Look up order or shipment status in a portal (about 5 orders)", "task_type": "portal_task", "per_fte_month": 8, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "hours", "brief_min": 1, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 portal tasks (3 task turns each, by convention)", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 49.02, "cost_with_prest0n_usd": 20.14, "net_value_each_usd": 28.87, "hours_returned_each": 0.383, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 6 minutes per manual lookup (sign in, search, read, copy into the ticket) is our estimate; a person signs in where the portal requires it.", "stays_with_professional": "The representative checks the retrieved records and decides what to tell the customer.", "prest0n_minutes": 17.6, "prest0n_minutes_p90": 52.6 }, { "industry": "general", "role_key": "gen_csr", "role_title": "Customer service representative", "task_key": "gen_csr_kb_article", "task_name": "Knowledge-base or FAQ article from resolved tickets", "task_type": "knowledge_article", "per_fte_month": 1.5, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "3-5 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 drafted document + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 196.07, "cost_with_prest0n_usd": 56.46, "net_value_each_usd": 139.61, "hours_returned_each": 1.483, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "G-ONES-KB-2026", "assumption_note": "A knowledge-base estimating guide puts a one-page FAQ article at 2 hours and a standard article at 3-4 hours with expert review; we use 2 hours.", "stays_with_professional": "A subject-matter owner approves the article before it is published.", "prest0n_minutes": 1.81, "prest0n_minutes_p90": 9.22 }, { "industry": "general", "role_key": "gen_csr", "role_title": "Customer service representative", "task_key": "gen_csr_complaint_summary", "task_name": "Escalated complaint summary", "task_type": "intake_summary", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 document intakes (one per file) + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 73.53, "cost_with_prest0n_usd": 30.17, "net_value_each_usd": 43.35, "hours_returned_each": 0.546, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Reading a long thread and writing a one-page summary for a manager takes about 45 minutes; our estimate. About 1 in 100 support messages becomes an escalation.", "stays_with_professional": "The manager decides the remedy; the representative confirms the facts in the summary.", "prest0n_minutes": 2.29, "prest0n_minutes_p90": 7.08 }, { "industry": "general", "role_key": "gen_csr", "role_title": "Customer service representative", "task_key": "gen_csr_complaint_response", "task_name": "Response letter to an escalated complaint", "task_type": "correspondence", "per_fte_month": 4, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 49.02, "cost_with_prest0n_usd": 24.14, "net_value_each_usd": 24.87, "hours_returned_each": 0.283, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "A careful written response takes about 30 minutes; our estimate. Review is a full read because the letter goes to an unhappy customer.", "stays_with_professional": "The manager approves the wording and the remedy; a person sends it.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "general", "role_key": "gen_csr", "role_title": "Customer service representative", "task_key": "gen_csr_translation", "task_name": "Translate a customer letter or help article English-Spanish", "task_type": "translation_doc", "per_fte_month": 3, "hours_low": 1, "hours_base": 1.5, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 certified-style translation + 1 task turn", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 147.05, "cost_with_prest0n_usd": 49.1, "net_value_each_usd": 97.95, "hours_returned_each": 1.058, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "G-MCKAY-2011", "assumption_note": "Professional translators are commonly expected to produce 2,000-3,000 words a day, about 250-375 words an hour; 500 words is about 1.5 hours.", "stays_with_professional": "A bilingual reviewer checks the translation; a qualified translator certifies where required.", "prest0n_minutes": 1.35, "prest0n_minutes_p90": 12.37 }, { "industry": "general", "role_key": "gen_csr", "role_title": "Customer service representative", "task_key": "gen_csr_feedback_summary", "task_name": "Monthly customer-feedback summary", "task_type": "report_from_data", "per_fte_month": 0.5, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 98.04, "cost_by_hand_usd": 196.07, "cost_with_prest0n_usd": 72.06, "net_value_each_usd": 124.01, "hours_returned_each": 1.383, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two hours to tag a month of comments and write the summary is our estimate; it is a team-level report, so it is counted once per company.", "stays_with_professional": "The support lead checks the figures against the export and decides what to act on.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "general", "role_key": "gen_sales", "role_title": "Sales representative / SDR", "task_key": "gen_sales_prospect_brief", "task_name": "Account research brief before outreach", "task_type": "prospect_brief", "per_fte_month": 15, "hours_low": 0.33, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 138.41, "cost_by_hand_usd": 69.21, "cost_with_prest0n_usd": 28.31, "net_value_each_usd": 40.89, "hours_returned_each": 0.358, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-APOLLO-2026 G-DEMANDSCIENCE-2023", "assumption_note": "A prospecting-platform benchmark puts manual account research at 20-30 minutes per account, and reps report 13.4 hours a week researching prospects; we use 30 minutes.", "stays_with_professional": "The rep checks the brief and decides whom to contact and why.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "general", "role_key": "gen_sales", "role_title": "Sales representative / SDR", "task_key": "gen_sales_outreach_batch", "task_name": "Personalized first emails for 10 prospects", "task_type": "correspondence", "per_fte_month": 6, "hours_low": 0.83, "hours_base": 1.17, "hours_high": 2.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "5 task turns", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 138.41, "cost_by_hand_usd": 161.94, "cost_with_prest0n_usd": 64.97, "net_value_each_usd": 96.97, "hours_returned_each": 0.753, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-LEADIQ-2024", "assumption_note": "Sales trainers set 5 minutes as the target for an efficient rep to research and write a personalized email; we use 7 minutes each and 1.5 minutes to review each draft.", "stays_with_professional": "The rep approves and sends each email; the rep owns the relationship and any follow-up.", "prest0n_minutes": 2.67, "prest0n_minutes_p90": 30.16 }, { "industry": "general", "role_key": "gen_sales", "role_title": "Sales representative / SDR", "task_key": "gen_sales_call_prep", "task_name": "Call prep brief before a discovery call or demo", "task_type": "meeting_brief", "per_fte_month": 12, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns + 1 drafted document", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 138.41, "cost_by_hand_usd": 69.21, "cost_with_prest0n_usd": 26.01, "net_value_each_usd": 43.2, "hours_returned_each": 0.375, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-APOLLO-2026", "assumption_note": "Manual pre-call account research runs 20-30 minutes per account (prospecting-platform benchmark); we use 30 minutes including the history review.", "stays_with_professional": "The rep runs the call and decides the approach.", "prest0n_minutes": 2.88, "prest0n_minutes_p90": 21.29 }, { "industry": "general", "role_key": "gen_sales", "role_title": "Sales representative / SDR", "task_key": "gen_sales_followup", "task_name": "Follow-up email after a meeting", "task_type": "correspondence", "per_fte_month": 12, "hours_low": 0.15, "hours_base": 0.25, "hours_high": 0.5, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 138.41, "cost_by_hand_usd": 34.6, "cost_with_prest0n_usd": 16.17, "net_value_each_usd": 18.44, "hours_returned_each": 0.154, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 15 minutes to write a recap with next steps is our estimate.", "stays_with_professional": "The rep approves and sends the email and owns the commitments in it.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "general", "role_key": "gen_sales", "role_title": "Sales representative / SDR", "task_key": "gen_sales_crm_update", "task_name": "End-of-day CRM update through the connected app", "task_type": "inbox_triage", "per_fte_month": 20, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 5, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "6 task turns", "pr0_per_task": 6, "units_cost_usd": 8.71, "doer_cost_per_hour_usd": 138.41, "cost_by_hand_usd": 69.21, "cost_with_prest0n_usd": 31.78, "net_value_each_usd": 37.43, "hours_returned_each": 0.333, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "G-PIPEDRIVE-2026 G-SFDC-SOS-2026", "assumption_note": "In a 2026 survey 38% of sales professionals said they spend most of their time logging calls, emails and meetings; we count a conservative 30 minutes a day.", "stays_with_professional": "The rep confirms stage changes and owns the forecast.", "prest0n_minutes": 3.21, "prest0n_minutes_p90": 36.19 }, { "industry": "general", "role_key": "gen_sales", "role_title": "Sales representative / SDR", "task_key": "gen_sales_proposal", "task_name": "Proposal or quote from the company template", "task_type": "draft_from_template", "per_fte_month": 5, "hours_low": 0.5, "hours_base": 1, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 8, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 138.41, "cost_by_hand_usd": 138.41, "cost_with_prest0n_usd": 77.06, "net_value_each_usd": 61.35, "hours_returned_each": 0.517, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One hour for a scoped proposal or quote built from a template is our estimate; complex proposals take longer.", "stays_with_professional": "The rep checks scope and price; a manager approves discounts; a person sends the proposal.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "general", "role_key": "gen_sales", "role_title": "Sales representative / SDR", "task_key": "gen_sales_rfp_draft", "task_name": "First draft of an RFP or security-questionnaire response", "task_type": "draft_complex", "per_fte_month": 0.5, "hours_low": 6, "hours_base": 10, "hours_high": 20, "elapsed_by_hand": "1-2 weeks", "brief_min": 30, "review_min": 150, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "5 document intakes (one per file) + 1 drafted document + 6 task turns", "pr0_per_task": 19, "units_cost_usd": 27.57, "doer_cost_per_hour_usd": 138.41, "cost_by_hand_usd": 1384.12, "cost_with_prest0n_usd": 650.42, "net_value_each_usd": 733.69, "hours_returned_each": 5.5, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "B", "source_ids": "G-LOOPIO-2025", "assumption_note": "Loopio's 2025 survey of 1,544 people found small and midsize businesses spend 20 hours writing an RFP response; we count half of that as the first draft, and 25% of it as review.", "stays_with_professional": "Experts answer the flagged questions, a manager approves pricing and commitments, and a person submits the response.", "prest0n_minutes": 7.02, "prest0n_minutes_p90": 49.1 }, { "industry": "general", "role_key": "gen_sales", "role_title": "Sales representative / SDR", "task_key": "gen_sales_pipeline_summary", "task_name": "Weekly pipeline summary from a CRM export", "task_type": "report_from_data", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 138.41, "cost_by_hand_usd": 138.41, "cost_with_prest0n_usd": 55.44, "net_value_each_usd": 82.97, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One hour a week to pull the export and write the summary is our estimate.", "stays_with_professional": "The rep checks the figures and owns the forecast.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "general", "role_key": "gen_hr", "role_title": "Human resources specialist", "task_key": "gen_hr_job_description", "task_name": "Job description from the hiring manager's notes", "task_type": "draft_from_template", "per_fte_month": 1.5, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 147.94, "cost_by_hand_usd": 184.92, "cost_with_prest0n_usd": 68.72, "net_value_each_usd": 116.21, "hours_returned_each": 0.854, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-HRSG-2019", "assumption_note": "In an HR survey 61% said a job description takes over an hour to write; we use 1.25 hours with a template.", "stays_with_professional": "HR and the hiring manager edit and approve the description, including pay-transparency details.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "general", "role_key": "gen_hr", "role_title": "Human resources specialist", "task_key": "gen_hr_interview_scheduling", "task_name": "Schedule an interview with the candidate and panel", "task_type": "scheduling", "per_fte_month": 9, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 3, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 147.94, "cost_by_hand_usd": 73.97, "cost_with_prest0n_usd": 18.93, "net_value_each_usd": 55.04, "hours_returned_each": 0.392, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-YELLO-2019", "assumption_note": "In a survey of 200 recruiting professionals, 67% said scheduling a single interview takes 30 minutes to 2 hours; we use 30 minutes. About 6 interviews per opening.", "stays_with_professional": "HR approves each candidate email. Prest0n does not screen, rank or score candidates; people decide who is interviewed and hired.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "general", "role_key": "gen_hr", "role_title": "Human resources specialist", "task_key": "gen_hr_offer_letter", "task_name": "Offer letter from approved terms", "task_type": "draft_from_template", "per_fte_month": 1.5, "hours_low": 0.25, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 147.94, "cost_by_hand_usd": 73.97, "cost_with_prest0n_usd": 40.98, "net_value_each_usd": 32.99, "hours_returned_each": 0.292, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 30 minutes to fill and check a template letter is our estimate; about 1.2 offers per hire.", "stays_with_professional": "HR checks every term against the approval; an authorized manager signs; a person sends the offer.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "general", "role_key": "gen_hr", "role_title": "Human resources specialist", "task_key": "gen_hr_onboarding_packet", "task_name": "New-hire onboarding packet", "task_type": "draft_complex", "per_fte_month": 1.5, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "3 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 12, "units_cost_usd": 17.41, "doer_cost_per_hour_usd": 147.94, "cost_by_hand_usd": 295.88, "cost_with_prest0n_usd": 108.64, "net_value_each_usd": 187.23, "hours_returned_each": 1.383, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "G-DOCUSIGN-ONBOARD", "assumption_note": "Two hours to assemble a packet is our estimate; in a Docusign survey 76% of HR leaders said new hires review and sign six or more documents.", "stays_with_professional": "HR checks the packet, collects signed forms and completes I-9 verification in person or through its provider.", "prest0n_minutes": 4.4, "prest0n_minutes_p90": 27.12 }, { "industry": "general", "role_key": "gen_hr", "role_title": "Human resources specialist", "task_key": "gen_hr_policy_section", "task_name": "Handbook or policy section draft", "task_type": "policy_sop", "per_fte_month": 1.5, "hours_low": 2, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 147.94, "cost_by_hand_usd": 443.81, "cost_with_prest0n_usd": 193.05, "net_value_each_usd": 250.76, "hours_returned_each": 1.783, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-CLICKUP-SOP-2026", "assumption_note": "A how-to guide puts a straightforward procedure at 2-4 hours to draft; we use 3 hours for a policy section.", "stays_with_professional": "HR edits the draft, employment counsel reviews where needed, and management approves.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "general", "role_key": "gen_hr", "role_title": "Human resources specialist", "task_key": "gen_hr_employee_faq", "task_name": "Answers to about 5 employee questions", "task_type": "correspondence", "per_fte_month": 5, "hours_low": 0.33, "hours_base": 0.5, "hours_high": 1, "elapsed_by_hand": "same day", "brief_min": 1, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 147.94, "cost_by_hand_usd": 73.97, "cost_with_prest0n_usd": 30.24, "net_value_each_usd": 43.73, "hours_returned_each": 0.325, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-JELLYVISION-2025", "assumption_note": "A benefits-software vendor estimates 5-6.5 minutes to answer each benefits question; we use 6 minutes, so 30 minutes for five.", "stays_with_professional": "HR approves each answer and handles anything personal, medical or disciplinary itself.", "prest0n_minutes": 1.61, "prest0n_minutes_p90": 18.09 }, { "industry": "general", "role_key": "gen_hr", "role_title": "Human resources specialist", "task_key": "gen_hr_law_lookup", "task_name": "Quick employment-law lookup with citations", "task_type": "regulatory_lookup", "per_fte_month": 3, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 task turns", "pr0_per_task": 2, "units_cost_usd": 2.9, "doer_cost_per_hour_usd": 147.94, "cost_by_hand_usd": 110.95, "cost_with_prest0n_usd": 50.98, "net_value_each_usd": 59.97, "hours_returned_each": 0.425, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 45 minutes to find and read the controlling rule is our estimate.", "stays_with_professional": "HR verifies the cited sections; employment counsel advises on anything uncertain.", "prest0n_minutes": 1.07, "prest0n_minutes_p90": 12.06 }, { "industry": "general", "role_key": "gen_hr", "role_title": "Human resources specialist", "task_key": "gen_hr_metrics_report", "task_name": "Monthly HR metrics report", "task_type": "report_from_data", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 147.94, "cost_by_hand_usd": 295.88, "cost_with_prest0n_usd": 90.51, "net_value_each_usd": 205.37, "hours_returned_each": 1.467, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Two hours a month to pull exports and build the report is our estimate.", "stays_with_professional": "HR checks the figures against the HRIS and explains them to leadership.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "general", "role_key": "gen_hr", "role_title": "Human resources specialist", "task_key": "gen_hr_compliance_routine", "task_name": "HR compliance calendar Routine (one month)", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 1, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 weeks", "brief_min": 5, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 147.94, "cost_by_hand_usd": 221.91, "cost_with_prest0n_usd": 92.33, "net_value_each_usd": 129.57, "hours_returned_each": 1.092, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 1.5 hours a month of manual calendar checks and reminders is our estimate; the Routine runs daily on business days.", "stays_with_professional": "HR decides and files; counsel advises on new requirements.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "general", "role_key": "gen_ops", "role_title": "Operations / project manager", "task_key": "gen_ops_status_report", "task_name": "Weekly status report", "task_type": "report_from_data", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2.5, "elapsed_by_hand": "same day", "brief_min": 5, "review_min": 12, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 190.17, "cost_by_hand_usd": 237.72, "cost_with_prest0n_usd": 89.26, "net_value_each_usd": 148.45, "hours_returned_each": 0.842, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-WELLINGTONE-2026", "assumption_note": "Wellingtone's 2026 survey found 72% of project professionals spend half a day or more each month collating reports; we count 1.25 hours per weekly report.", "stays_with_professional": "The manager checks the status calls and owns what is reported upward.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 }, { "industry": "general", "role_key": "gen_ops", "role_title": "Operations / project manager", "task_key": "gen_ops_sop", "task_name": "SOP or process document", "task_type": "policy_sop", "per_fte_month": 1.5, "hours_low": 2, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 40, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 2 task turns", "pr0_per_task": 9, "units_cost_usd": 13.06, "doer_cost_per_hour_usd": 190.17, "cost_by_hand_usd": 570.52, "cost_with_prest0n_usd": 228.59, "net_value_each_usd": 341.93, "hours_returned_each": 1.867, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-CLICKUP-SOP-2026", "assumption_note": "A how-to guide puts a straightforward SOP for a known process at 2-4 hours to draft, including observation; we use 3 hours.", "stays_with_professional": "The process owner tests the steps and approves the SOP.", "prest0n_minutes": 3.36, "prest0n_minutes_p90": 19.14 }, { "industry": "general", "role_key": "gen_ops", "role_title": "Operations / project manager", "task_key": "gen_ops_meeting_notes", "task_name": "Meeting notes and action items", "task_type": "meeting_notes", "per_fte_month": 8, "hours_low": 0.33, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 1, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "1 document intake (one file) + 1 drafted document", "pr0_per_task": 5, "units_cost_usd": 7.26, "doer_cost_per_hour_usd": 190.17, "cost_by_hand_usd": 142.63, "cost_with_prest0n_usd": 50.04, "net_value_each_usd": 92.59, "hours_returned_each": 0.525, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-NHS-HDUHB-MINUTES", "assumption_note": "Minute-taking guidance says minutes take at least as long to draft as the meeting; we use 45 minutes for action-focused notes.", "stays_with_professional": "An attendee confirms the action items and owners.", "prest0n_minutes": 1.78, "prest0n_minutes_p90": 5.14 }, { "industry": "general", "role_key": "gen_ops", "role_title": "Operations / project manager", "task_key": "gen_ops_vendor_comparison", "task_name": "Vendor comparison matrix", "task_type": "vendor_comparison", "per_fte_month": 1.5, "hours_low": 1.5, "hours_base": 3, "hours_high": 6, "elapsed_by_hand": "3-5 days", "brief_min": 10, "review_min": 30, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "4 task turns + 1 drafted document", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 190.17, "cost_by_hand_usd": 570.52, "cost_with_prest0n_usd": 193.99, "net_value_each_usd": 376.53, "hours_returned_each": 2.033, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "Three hours to research and tabulate several vendors is our estimate.", "stays_with_professional": "The manager verifies prices and terms with the vendors, negotiates and decides.", "prest0n_minutes": 3.42, "prest0n_minutes_p90": 27.32 }, { "industry": "general", "role_key": "gen_ops", "role_title": "Operations / project manager", "task_key": "gen_ops_kpi_dashboard", "task_name": "Refresh a KPI dashboard in Sheets from exports", "task_type": "spreadsheet_model", "per_fte_month": 2, "hours_low": 1.5, "hours_base": 2.5, "hours_high": 5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 4 task turns", "pr0_per_task": 11, "units_cost_usd": 15.96, "doer_cost_per_hour_usd": 190.17, "cost_by_hand_usd": 475.43, "cost_with_prest0n_usd": 142.74, "net_value_each_usd": 332.69, "hours_returned_each": 1.833, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 2.5 hours to pull, clean and chart the month's exports is our estimate.", "stays_with_professional": "The manager ties key totals to the source systems and interprets the results.", "prest0n_minutes": 4.43, "prest0n_minutes_p90": 31.21 }, { "industry": "general", "role_key": "gen_ops", "role_title": "Operations / project manager", "task_key": "gen_ops_rfq", "task_name": "Purchase request or RFQ draft", "task_type": "draft_from_template", "per_fte_month": 6, "hours_low": 0.5, "hours_base": 0.75, "hours_high": 1.5, "elapsed_by_hand": "1-2 days", "brief_min": 5, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "1 document intake (one file) + 1 drafted document + 2 task turns", "pr0_per_task": 7, "units_cost_usd": 10.16, "doer_cost_per_hour_usd": 190.17, "cost_by_hand_usd": 142.63, "cost_with_prest0n_usd": 58.49, "net_value_each_usd": 84.14, "hours_returned_each": 0.496, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 45 minutes per request is our estimate.", "stays_with_professional": "The requester confirms the specs; an approver signs off; a person sends the RFQ.", "prest0n_minutes": 2.85, "prest0n_minutes_p90": 17.2 }, { "industry": "general", "role_key": "gen_ops", "role_title": "Operations / project manager", "task_key": "gen_ops_contract_renewals", "task_name": "Contract renewal monitoring Routine (one month)", "task_type": "monitoring_month", "per_fte_month": 1, "hours_low": 1, "hours_base": 2, "hours_high": 4, "elapsed_by_hand": "1-2 weeks", "brief_min": 5, "review_min": 20, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "22 Routine runs", "pr0_per_task": 22, "units_cost_usd": 31.92, "doer_cost_per_hour_usd": 190.17, "cost_by_hand_usd": 380.35, "cost_with_prest0n_usd": 130.18, "net_value_each_usd": 250.17, "hours_returned_each": 1.483, "kept_by_hand": "no", "turnaround_tier": "scheduled", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 2 hours a month of manual tracker checks is our estimate; the value of an avoided auto-renewal is not counted.", "stays_with_professional": "The manager decides whether to renew, renegotiate or cancel, and sends any notice.", "prest0n_minutes": 84.08, "prest0n_minutes_p90": 159.28 }, { "industry": "general", "role_key": "gen_ops", "role_title": "Operations / project manager", "task_key": "gen_ops_review_deck", "task_name": "Monthly operations review deck", "task_type": "slide_deck", "per_fte_month": 1, "hours_low": 2.5, "hours_base": 4, "hours_high": 8, "elapsed_by_hand": "1-2 days", "brief_min": 10, "review_min": 45, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.15, "recipe": "2 document intakes (one per file) + 1 drafted document + 3 task turns", "pr0_per_task": 10, "units_cost_usd": 14.51, "doer_cost_per_hour_usd": 190.17, "cost_by_hand_usd": 760.69, "cost_with_prest0n_usd": 302.94, "net_value_each_usd": 457.75, "hours_returned_each": 2.483, "kept_by_hand": "no", "turnaround_tier": "under_an_hour", "evidence_grade": "C", "source_ids": "", "assumption_note": "Four hours for a monthly review deck is our estimate.", "stays_with_professional": "The manager edits the story and presents it.", "prest0n_minutes": 3.9, "prest0n_minutes_p90": 25.17 }, { "industry": "general", "role_key": "gen_ap_ar", "role_title": "Accounts payable / receivable clerk (incl. data entry)", "task_key": "gen_apar_invoice_extraction", "task_name": "Extract 10 vendor invoices into an import file", "task_type": "data_extraction_batch", "per_fte_month": 16, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 134.35, "cost_with_prest0n_usd": 58.69, "net_value_each_usd": 75.66, "hours_returned_each": 0.988, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-IDE-2026 G-APQC-STAMPLI G-ARDENT-2024 G-ARDENT-2025", "assumption_note": "Manual extraction runs 6-12 minutes an invoice (vendor benchmark), and manual AP shops process about 6,488 invoices per FTE a year (APQC); we use 7.5 minutes for keying, coding and staging.", "stays_with_professional": "The clerk checks totals and a sample of rows, imports the file, and approvers release payment. Prest0n never makes payments or posts to the ledger.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "general", "role_key": "gen_ap_ar", "role_title": "Accounts payable / receivable clerk (incl. data entry)", "task_key": "gen_apar_statement_recon", "task_name": "Reconcile 5 vendor statements", "task_type": "reconciliation", "per_fte_month": 4, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "6 document intakes (one per file) + 3 task turns", "pr0_per_task": 15, "units_cost_usd": 21.77, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 134.35, "cost_with_prest0n_usd": 67.45, "net_value_each_usd": 66.9, "hours_returned_each": 0.825, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "G-BEANCOUNT-VSR-2026", "assumption_note": "A practitioner guide puts a monthly statement check at about 15 minutes per key vendor; five statements is 1.25 hours.", "stays_with_professional": "The clerk reviews each exception and contacts the vendor; the controller approves adjustments.", "prest0n_minutes": 4.64, "prest0n_minutes_p90": 29.76 }, { "industry": "general", "role_key": "gen_ap_ar", "role_title": "Accounts payable / receivable clerk (incl. data entry)", "task_key": "gen_apar_ar_reminders", "task_name": "Past-due reminders for 10 customers", "task_type": "correspondence", "per_fte_month": 5, "hours_low": 0.83, "hours_base": 1.33, "hours_high": 2.5, "elapsed_by_hand": "1-2 days", "brief_min": 3, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "4 task turns", "pr0_per_task": 4, "units_cost_usd": 5.8, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 142.95, "cost_with_prest0n_usd": 45.2, "net_value_each_usd": 97.75, "hours_returned_each": 0.964, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "About 8 minutes per reminder (check the account, attach the invoice, write the note) is our estimate. Grade-C volume is capped by the model if this role's returned hours pass 25% of the month.", "stays_with_professional": "The clerk approves each reminder; collections decisions and payment plans stay with staff.", "prest0n_minutes": 2.14, "prest0n_minutes_p90": 24.13 }, { "industry": "general", "role_key": "gen_ap_ar", "role_title": "Accounts payable / receivable clerk (incl. data entry)", "task_key": "gen_apar_cash_application", "task_name": "Payment application prep from 10 remittances", "task_type": "data_extraction_batch", "per_fte_month": 10, "hours_low": 0.75, "hours_base": 1.5, "hours_high": 3, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 15, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 161.22, "cost_with_prest0n_usd": 77.05, "net_value_each_usd": 84.17, "hours_returned_each": 1.067, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-PEAKFLO-CASHAPP", "assumption_note": "An AR-software vendor's example has an analyst spending 40 hours on 100 remittances a month (24 minutes each); we use 9 minutes each.", "stays_with_professional": "The clerk reviews the matches and posts them in the accounting system; deductions and disputes stay with staff.", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "general", "role_key": "gen_ap_ar", "role_title": "Accounts payable / receivable clerk (incl. data entry)", "task_key": "gen_apar_forms_entry", "task_name": "Key 10 vendor setup or credit forms", "task_type": "data_extraction_batch", "per_fte_month": 1, "hours_low": 0.75, "hours_base": 1.25, "hours_high": 2, "elapsed_by_hand": "1-2 days", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "10 document intakes (one per file) + 1 task turn", "pr0_per_task": 21, "units_cost_usd": 30.47, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 134.35, "cost_with_prest0n_usd": 55.1, "net_value_each_usd": 79.25, "hours_returned_each": 1.021, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "B", "source_ids": "G-TYPEQUICKER-KPH", "assumption_note": "Entry-level data entry is expected at 8,000-13,500 keystrokes an hour; a 40-field form is about 4 minutes of typing plus 3 minutes to read and verify.", "stays_with_professional": "The clerk verifies bank and tax details with the vendor before activation (fraud control stays human).", "prest0n_minutes": 5.6, "prest0n_minutes_p90": 25.48 }, { "industry": "general", "role_key": "gen_ap_ar", "role_title": "Accounts payable / receivable clerk (incl. data entry)", "task_key": "gen_apar_vendor_inquiries", "task_name": "Replies to about 5 supplier payment-status inquiries", "task_type": "correspondence", "per_fte_month": 3, "hours_low": 0.42, "hours_base": 0.67, "hours_high": 1.25, "elapsed_by_hand": "same day", "brief_min": 2, "review_min": 8, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.05, "recipe": "3 task turns", "pr0_per_task": 3, "units_cost_usd": 4.35, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 72.01, "cost_with_prest0n_usd": 25.87, "net_value_each_usd": 46.14, "hours_returned_each": 0.47, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "G-ARDENT-2024", "assumption_note": "About 8 minutes per inquiry to look up status and reply is our estimate; Ardent Partners reports AP teams spend 26.9% of staff time on supplier inquiries. The model caps grade-C volume for this role (see the reminder row).", "stays_with_professional": "The clerk approves each reply; payment timing decisions stay with staff.", "prest0n_minutes": 1.61, "prest0n_minutes_p90": 18.09 }, { "industry": "general", "role_key": "gen_ap_ar", "role_title": "Accounts payable / receivable clerk (incl. data entry)", "task_key": "gen_apar_aging_summary", "task_name": "Weekly AP and AR aging summary", "task_type": "report_from_data", "per_fte_month": 4, "hours_low": 0.5, "hours_base": 1, "hours_high": 2, "elapsed_by_hand": "same day", "brief_min": 3, "review_min": 10, "review_by": "doer", "existing_review_min": 0, "existing_review_by": "", "redo_chance": 0.1, "recipe": "2 document intakes (one per file) + 1 drafted document + 1 task turn", "pr0_per_task": 8, "units_cost_usd": 11.61, "doer_cost_per_hour_usd": 107.48, "cost_by_hand_usd": 107.48, "cost_with_prest0n_usd": 45.64, "net_value_each_usd": 61.84, "hours_returned_each": 0.683, "kept_by_hand": "no", "turnaround_tier": "minutes", "evidence_grade": "C", "source_ids": "", "assumption_note": "One hour a week to pull the exports and write the summary is our estimate. The model caps grade-C volume for this role (see the reminder row).", "stays_with_professional": "The controller reviews the figures and decides priorities.", "prest0n_minutes": 2.83, "prest0n_minutes_p90": 13.11 } ] }